Hello, I'm facing a critical issue with renewing my Apple Developer membership, and I'm seeking urgent assistance. Here's a summary of my situation: As an iOS developer, I've found that the renew button is nowhere to be found in the Developer apps or on the website. Despite having correct payment methods and sufficient funds, I can't renew my account. I've tried multiple approaches, including: Using both iPhone and Mac Developer App / App Store Trying different browsers Reaching out to support via chat and phone Contacting the US support team directly After nearly 10 days of waiting, the response I received was simply a link to the renewal page, which I had already checked countless times. This response indicates that my situation was not thoroughly reviewed. Meanwhile, my apps have been removed from the store, causing daily financial losses. Waiting indefinitely for a resolution without any clear timeframe is extremely frustrating. Has anyone else faced similar challenges? If you have found a solution, your insights would be greatly appreciated. Any assistance from the community or from Apple Support is urgently needed. Thank you.

For example: The transaction id obtained by the app is: 2000000625603237 The transaction id notified by Apple is: 2000000625603236 Why does this happen?

Hello, I tried to create an subscription for my app but I receive this error every time, what should I do?

Hello, My developer account has expired, and I can't renew it. Despite checking on both my iPhone and Mac App Store, my subscription doesn't show up in the subscription list. The renew button is missing in the Developer app on both iPhone and Mac, and it’s also absent on the website: https://developer.apple.com/account. I’ve tried logging in and out multiple times on both devices. I’ve even contacted Apple Support, but haven’t received any response. My apps are at risk of being removed from the store. I’m in the middle of an important project and can't even publish a TestFlight version. It's incredibly frustrating. It's disappointing that such a large company like Apple could have such a glaring issue. Can anyone please suggest a way to fix this?

Hi, Our application offers 3 non-renewing subscriptions. I have integrated the necessary code, and our App Store Account Paid Agreement status is Active. Transactions are successfully completed in the sandbox environment. However, I am facing difficulties with server-side validation. The /verifyReceipt API is deprecated, and I need an alternative method for server-side validation. The Apple documentation is quite confusing, and I couldn't find any articles related to the new approach for server-side validation. I would greatly appreciate it if you could provide a detailed guide on how to perform server-side validation with the new method. Thank you in advance.

I have yearly auto renew subscription. in ASC I generate a promo code. giving user free subscription. At the end of the year are they [A ] renewed automatically for free so promo code continues? [B ] renewed automatically at the actual subscription price [ C] not renewed so effectively get to choose to start a subscription at the current price [D ] none of the above

There does not seem to be an easy way to add an initial price (or customer price) to a blank subscription whether that is during creation or updating after. I have been successful in initiating a price change after I set a random price first by hand, but even after following Apples guidelines, I seem to be using the wrong endpoint or json data to give the subscription a new price from an empty one. I am trying to use this endpoint to add a price point with all of the possible territories. PATCH https://api.appstoreconnect.apple.com/v1/subscriptions/{id} A price change will work if the price has been previously set and POST https://api.appstoreconnect.apple.com/v1/subscriptionPrices is called but, setting the initial price with the api is the issue. Any Information would be helpful. Thanks!

I didn’t see any mention on whether there’s an upper limit on the number of subscription groups an app can offer. Is there an upper limit? To be compliant with 3.1.1 and 3.1.3(b), I would need tens of thousands of subscriptions groups.

When an auto renewing subscription is "Developer removed from sale", any auto renewal should fail. Will this make the subscription enter billing "Grace Period"? Our expectation is that the rewal would fail without entering a "Grace Period".

This is a copy of a reply to this post. https://developer.apple.com/forums/thread/722222?page=1 I'm posting as new in the hope someone might have more up-to-date information, as I'm pulling out what little hair I have left. I'm using Storekit 2, testing in Xcode with a local Storekit config file. I have created a very minimal system to investigate this issue. I have a SwiftUI-based window using SubscriptionStoreView, and my app set up with the usual listener. I have four types of auto renewing subscription, configured in the local Storekit config file. With my app running, I subscribe to the lowest-level subscription I offer, via the SubscriptionStoreView. Notification of the inital purchase arrives, but subsequent auto-renewals do not trigger any action in my listener for Transaction.updates. They arrive as expected in the Transaction Manager. Radio silence in my listener. If I upgrade one subscription (via my SubscriptionStoreView) I see this reflected in the UI immediately, and also in the Transaction Manager, but the update that arrives in Transaction.updates refers to the old subscription, and has the isUpgraded flag set to false. Also, can anyone remind me what the grey warning triangle next to entries in the Transaction Manager means. I'm assuming it means unfinished, as that's what the sidebar indicates. Can the testing system really be this broken, or am I wildly off the mark? Unless I'm doing something fundamentally wrong this all seems extremely flakey, but happy to be proved wrong. I find this all rather unsettling if I can't test reliably, and am concerned that I my app may end up in this situation if I use storekit 2: https://stackoverflow.com/questions/73530849/storekit-renewal-transactions-missing-in-transaction-all-or-transaction-updates

Hello fellow developers, I'm releasing my first app which I worked on for a whole year. And the only thing left to resolve on App Review, is this: **Guideline 3.1.2 - Business - Payments - Subscriptions Your app uses auto-renewable subscriptions, but it does not clearly describe what the user will receive for the price. Next Steps To resolve this issue, please revise the details of your subscription to clearly describe what the user will receive for the price.** I've tried multiple reiterations of how my app offers my two subscription options: Monthly or Annually. The whole app is only available through paid subscriptions. Meaning the user can only see the 'login' screen, 'FAQ' screen, 'create account' screen, and 'choose subscription' screen without a subscription. I'm attaching an image of the 'choose subscription' screen which is the problem of the app review. I've described the features the user will benefit from. And both subscriptions are visible with price and time period. Thank you for your attention and I'm looking forward to some much needed help. Sincerely, Empatia developer

After I add all the information for a new subscription and click the button with the label "Submit for Review", the button itself turning red and show a sign of (i), there is no extra information of the error, but on the browser console I can see the error: POST https://appstoreconnect.apple.com/iris/v1/subscriptionSubmissions 409 (Conflict)

I'm working on Testflight build of the app. I've removed the subscription I created previously to create it again, but this time I'm unable to create a subscription withing a group. It says "An error has occurred. Try again later" Checking the network console, I'm getting a strange issue I've never seen before. { "errors" : [ { "id" : "a76b3891-f791-48a7-a7e9-3fec528c1202", "status" : "409", "code" : "ENTITY_ERROR.SUBSCRIPTION_CREATION_NOT_ALLOWED", "title" : "You cannot create new subscription.", "source" : { "pointer" : "/data/id" } } ] } I've tried re-inviting myself to the organization and waiting for a day. I also have full admin rights in the organization. Has anybody encountered anything similar? Subscription creation worked for me before

I am trying to grant access to users that subscribe to premium on the iOS app also to users that use the macOS version. The iOS and macOS version are two separate apps with different BundleIDs, same Team ID. I can't create a App bundle because they are part of different platforms. I know that I could ask the user for a login so I could recognize the user from the authentication, but I would like to avoid this step. Is there any ID i can use to identify users between different platforms?

Hello, I'm working on an iOS subscription and encountered a problem. After purchasing my weekly subscription, my receipt didn't update, so I didn't receive the weekly subscription receipt.Can you tell me how to fix it. I'm using sandbox account: testflighttw5@gmail and my device is iphonepro15.

Keep being asked to upgrade to iCloud+ every time there’s a iOS update, even though I’m on a family plan. It disconnects me and my family and tries to upsell us every time again. We have to manually switch back. Very deceptive and pretty sketchyz adding that since the iOS 18 beta upgrade, I have also been unable to get back onto my family plan for iCloud+ storage. The option to use the family plan has now completely disappeared and my only option is to buy another plus package which obviously isn’t required since I already subscribe to Apple One. Hopefully a fix for this comes out soon. It’s hijacking our phones now and won’t let us back up any materials even though I’ve paid for the extra space. Apple, you really need to look into the way it kicks people off their family plan storage every time there’s an iOS upgrade as well because for some people, I’m sure they are clicking on your buy more space button, since it’s much more prominent than finding the back door way to rejoin the family plan. If that’s an intentional way to trick people into getting an upsell you’re going to end up with lawsuits. It’s not a very cool UX experience.

Hello, We are facing an issue with our customers on in-app purchasing. One of our customers tried to get a yearly subscription on 23rd May 2024 but could not succeed due to a billing error. But on 19th June 2024, his subscription was purchased automatically for 1 year, and the package expiry date shows 19th June 2025. So why did Apple charge to customer after 1 month without any intimation? Can anybody help here? Thanks

Is it possible - in appstore - to create a subscriptions model similar to what microsoft teams and google workspace has for team memberships? We want to have a subscription price per user per month (or year). Administrator should be able to add additional users (and add a subscription for the new users) - It doesn't seem to be possible - only option is to have prefix subscriptions with 5 users, 10user, 15 users etc. (we've also looked into consumables - but the lack the option to be reoccurring payments) Thanks in advance?

I am working with a non-profit organization on creating an app for the App store. They have a membership service that provides access to certain parts of their website after paying a yearly membership fee. I am aware of the fact that apple takes 30% from subscriptions in the first year and then 15% in following years. I am also aware of the fact that Apple makes exceptions for fundraising/donations. I am wondering if there is precedent for Apple making exceptions to this 30%/15% fee for subscriptions (not fundraising/donations) for non-profits. In other words, these subscriptions don't count as donations, but the revenue is going directly to a non-profit. Does anyone have information about this?

Our app has a parent account that can view their child's account activity for the free version but we have in-app subscriptions and trying to figure out how the parent can choose to purchase or pay for their child's in-app subscription from their apple Id account. Gifting? Family Sharing? Redeem Code? All keep showing up in my research but I am struggling with how to best execute this? Any advie or insight is helpful!!