Hello, I changed my device during the registration and purchase process of the Apple developer program, which has caused me to be unable to continue purchasing now. My software has been developed and cannot be sold now. I have contacted customer service, but they are unable to resolve this issue I am looking for a solution and hope someone can help me. Thank you very much.

In the latest submission, we encountered a problem that the seller name and company name of our app are not compliant. However, changing the company name is too troublesome because the company has other businesses. We want to apply for a new company for the app. Does anyone know how to change the seller name and company name of the current app to the name of the new company?

Hello, I've correctly configured my Apple App Site Association. Running a curl command returns: $ curl -L -i https://example.com/.well-known/apple-app-site-association HTTP/2 200 accept-ranges: bytes access-control-allow-origin: * cache-control: public, max-age=0, must-revalidate content-disposition: inline content-type: application/json date: [DATE] etag: "[ETAG]" server: Vercel service-worker-allowed: / strict-transport-security: max-age=63072000 x-matched-path: /api/apple-app-site-association x-vercel-cache: HIT x-vercel-id: [VERCEL_ID] content-length: 250 {"applinks":{"details":[{"appIDs":["<TEAM_ID>.<APP_BUNDLE>"],"paths":["/game/*"],"components":[{"/":"/game/*"}]}]},"appclips":{"apps":["<TEAM_ID>.<APP_CLIP_BUNDLE>"]},"webcredentials":{"apps":["<TEAM_ID>.<APP_BUNDLE>"]}} Additionally, inspecting the experiences JSON in App Store Connect's Advanced Experiences for App Clips shows: { "count": 1, "from": 0, "size": 50, "hits": [ { "bundleId": "<APP_CLIP_BUNDLE>", "heroImage": "https://is5-ssl.mzstatic.com/image/thumb/[IMAGE_TEMPLATE]", "createDate": [TIMESTAMP], "orgId": "[ORG_ID]", "subversion": [SUBVERSION_TIMESTAMP], "contents": [ { "default": true, "subtitle": "Tap open to view", "language": "en", "title": "Multi" } ], "version": [VERSION_TIMESTAMP], "adamId": "[ADAM_ID]", "id": "[EXPERIENCE_ID]", "status": "PUBLISHED", "link": "https://example.com/game", "appTag": { "appTagUrlEncoderVersion": "version0", "appTagSvgEncoderVersion": "0", "appTagId": "[APP_TAG_ID]" }, "modifiedBy": "[MODIFIED_BY]", "action": "OPEN", "isPoweredBy": false } ], "aggs": { "appTags": { "buckets": { "*": { "doc_count": 1 }, "null": { "doc_count": 0 } } }, "bundleIds": { "buckets": [ { "key": "<APP_CLIP_BUNDLE>", "doc_count": 1 } ] }, "statuses": { "buckets": [ { "key": "PUBLISHED", "doc_count": 1 } ] }, "hosts": { "buckets": [ { "key": "example.com", "doc_count": 1 } ] }, "actions": { "buckets": [ { "key": "OPEN", "doc_count": 1, "categories": { "buckets": [ { "key": "N/A", "doc_count": 1 } ] } } ] }, "vendorPlaceStatuses": { "buckets": [] } } } So it appears to be published, despite what the UI indicates. However, I still cannot invoke my App Clip via the universal link. The desired behavior is to invoke it from iMessage. Has anyone encountered this issue or have suggestions on how to resolve it?

We developed a "Default Translation App" following the guide: https://developer.apple.com/documentation/translationuiprovider/preparing-your-app-to-be-the-default-translation-app. However, when submitting to App Store Connect, we encountered the following error: "No values for NSExtensionMainStoryboard or NSExtensionPrincipalClass found in extension Info.plist" . When we attempt to add this key to the Extension's Info.plist, Xcode displays an error: "*** defines either an NSExtensionMainStoryboard or NSExtensionPrincipalClass key, which is not allowed for the extension point com.apple.public.translation-ui-provider" .

I use Expo EAS tool to submit to iOS and honestly I never had any issues before, at least on other projects. In the past few days I have been trying to submit a new build for an update of an older app but I am getting this error: A required agreement is missing or has expired. This request requires an in-effect agreement that has not been signed or has expired. (ID: O4YFH7VPB2LECAUAVXR6G4WRFQ) (403) I checked my agreements page and there is no clear indication of any missing agreements left to sign or what not. I have tried different builds of this project to no avail. I am stuck in a rut and I have been already waiting three days for customer support to acknowledge my issue and get back to me.

I would like to inquire about an error that has started occurring while debugging AppStore billing. (In sandbox environment) This error occurs after entering a password and completing the purchase process, and in this case, no completion alert appears. The error doesn't seem to depend on the purchase item, sandbox account, or device, and shows unstable behavior - sometimes succeeding and sometimes failing. Additionally, this error started occurring after special debugging where the network was disconnected during the purchase process. Moreover, the same error occurs in the TestFlight version of our already released normal (supposedly) version. I think this might be a sandbox-specific error where the system has temporarily become unstable, but what do you think? If so, how can I resolve this issue? I would appreciate your insights on the cause and appropriate response. Error details below: &lt;SKPaymentQueue: 0x283b3d070&gt;: Payment completed with error: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={NSUnderlyingError=0x28364d770 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed" UserInfo={NSLocalizedDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unauthorized_message"; failureType = ""; "m-allowed" = 0; pings = ( ); }, NSLocalizedFailureReason=Server canceled the purchase}}, storefront-country-code=JPN, client-environment-type=Sandbox}

I would like to inquire about an error that has started occurring while debugging AppStore billing. (In sandbox environment) This error occurs after entering a password and completing the purchase process, and in this case, no completion alert appears. The error doesn't seem to depend on the purchase item, sandbox account, or device, and shows unstable behavior - sometimes succeeding and sometimes failing. Additionally, this error started occurring after special debugging where the network was disconnected during the purchase process. Moreover, the same error occurs in the TestFlight version of our already released normal (supposedly) version. I think this might be a sandbox-specific error where the system has temporarily become unstable, but what do you think? If so, how can I resolve this issue? I would appreciate your insights on the cause and appropriate response. Error details below: &lt;SKPaymentQueue: 0x283b3d070&gt;: Payment completed with error: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={NSUnderlyingError=0x28364d770 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed" UserInfo={NSLocalizedDescription=Purchase Failed, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=d743a4b05f8f6a6c4f3**********************, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unauthorized_message"; failureType = ""; "m-allowed" = 0; pings = ( ); }, NSLocalizedFailureReason=Server canceled the purchase}}, storefront-country-code=JPN, client-environment-type=Sandbox}

I created a build and in the info.plist "Bundle version string (short)" is set to "$(MARKETING_VERSION)". In the project settings the marketing version is set 5.0 and this shows in Testfight. When I submitted the app for review I set the app store version number to 3.3. I know the app will appear in the appstore as v3.3. Before I release this app I need to know: What number will be returned by "infoDictionary?["CFBundleShortVersionString"]"? 5.0 or 3.3?

Hello, I am developing an iOS app using Expo React Native with TypeScript and the react-native-iap library for handling in-app purchases. However, I am facing issues when testing subscriptions. Issue Details Development Mode (Simulator & Physical Device): When the app initializes with withIAPContext, I immediately receive the error: E_IAP_NOT_AVAILABLE This prevents the app from fetching available subscriptions. TestFlight (Production Environment): The app does not render anything inside my SubscriptionsIOS.tsx component. No error messages appear, but the subscriptions do not load, and the UI does not display anything. Steps to Reproduce Open the app on an iOS simulator or physical device. Navigate to the SubscriptionsIOS.tsx component, where in-app purchases should be displayed. In development mode, the error E_IAP_NOT_AVAILABLE appears immediately. In TestFlight, the app does not crash, but nothing renders in the subscription screen. What I Have Done So Far ✅ Enabled In-App Purchases in Apple Developer and App Store Connect. ✅ Ensured my bundle identifier matches the one in App Store Connect. ✅ Set up a Sandbox account for testing purchases. ✅ Verified my react-native-iap implementation and restored transactions properly. I would appreciate any guidance on why E_IAP_NOT_AVAILABLE appears in development and why in-app purchases fail silently in TestFlight. Does Apple require additional steps for Expo-based apps to handle in-app purchases correctly? Thanks in advance for your help!

Hi, Its been 2 week or more I have applied for developer program enrollment. It is still in review status. I tried to connect with apple support, they asked to changed the name we did it but still no progress. I have sent several mails to them but no satisfying reply.

What I Want to Achieve I want to create an app that only supports iOS 17 and later, making it unavailable for display, installation, or updates on the App Store for devices running iOS 16 or earlier. Implementation Details I have applied the following settings: Xcode ・Build Settings → Deployment 　iOS Deployment Target: iOS 17 ・General → Minimum Deployments 　iOS 17 ・AppFrameworkInfo.plist MinimumOSVersion 17.0 ・Podfile config.build_settings['IPHONEOS_DEPLOYMENT_TARGET'] = '17.0' By building and releasing the app with these settings, will it ensure that the app is only available for iOS 17 and later? Additionally, is there a way to verify this before release? I am considering using TestFlight to publish an app that only supports iOS 18 and testing the installation on an iOS 17 device. Would this method allow me to confirm that the restriction is working as intended?

Out of blue my app icon started to show black background on the app store connect when I select bundle (or in TestFlight build). I haven't changed the icon nor Xcode. The only thing that resolves the issue is to change colorspace from Display P3 to sRGB. I am using Xcode 15.4 but this is not issue of Xcode as I have verified the uploaded pkg content to have correct icon. Is Display P3 supported for app icon or it's a bug in processing on Apple side?

Hi, I wanted to know if there are rate limits available for Apple search ads API? Or if there is a number that we should try to be under to ensure we never cross the rate limits? Best, Ritvik

Hello, I failed to register and cannot continue because I changed my device during the registration process for the Apple Developer program. What should I do if I continue? My application has been developed and cannot be launched now. I contacted customer service and they said they cannot handle it. I suffer every day and hope to receive support from the Apple development team. Thank you.

I'm seeing a build failure when archiving for TestFlight due to removing landscape support from the project. I see tons of apps that lock portrait in the app store. Is this a new requirement for apps compatible with both iPhone and iPad? What is the best approach if I am focused on portrait? Make the app iPhone only?

Context: Back on March 4th, we scheduled a price increase for April 16th on one of our monthly subscription plans with several hundred active subscribers, to change the price from $18.99/mo to $19.99/mo and it has sat unedited in App Store Connect since. Expected: Based on this documentation (Increase the price of an auto-renewable subscription), I would expect that 27 days prior to the price increase (which would be 4 days ago, on March 20th), that users would start receiving notifications about the price increase in the form of emails to their Apple IDs and push notifications when they open up the app. We also have App Store Server Notifications V2 set up. Therefore, I expected to start receiving PRICE_INCREASE notifications as users either got emails and/or push notifications. Actual: We have yet to see any PRICE_INCREASE events come through. Additionally, we have one employee subscribed to this plan on production with a subscription that would renew on April 17th, which would mean that the 21st (3 days ago) was 27 days prior to his subscription renewing. He has checked his email and the app and has still not been notified in any way about the price increase and his subscription manager shows he will renew April 17th at the same price. Questions: Is there some other step that needs to happen for the price increase to take place? Are my expectations wrong about what we should see by this point, or else why might we not have had any indication of customer notifications of the price increase occuring yet?

Hi! My app has a free feature and another feature require in-app-purchase to unlock. I am not listing the app in EU region due to digital service act. It is not a good idea to publish all my personal information on appstore. I just wonder if it is possible to still list my app on EU appstore but not the in-app-purchase. It will be great if the free feature still available to EU users. There will be a purchase button created using SwiftUI product view. In this case, users in EU will be very confused because the in-app-purchase will not be located. Not really sure if apple will allow my app to be listed and the in-app-purchase product view would be causing confusion to user. If anyone got any suggestion, please let me know!

I have searched a lot and cannot find the answer to how the App Store will take a commission from my app. The app allows users to expand their profiles and gain a large number of followers, and in the future, they can sell their shows, such as stand-up performances, singing, scientific lectures, or even business or cooking courses in live broadcasts. They can choose to have a regular free broadcast or a paid broadcast that requires payment for access. The payment works as follows: User 1 funds their internal account in the app and then can transfer money to another user, User 2, for access to their live broadcast. For this transaction, the app will take a 5% commission for using its platform. The user is essentially purchasing a ticket to enter the show or lecture, and it is a one-time payment. Here’s my question: Will Apple take a 30% commission from the 5% that the developer earns, or will it take the 30% from the total amount transferred from User 1 to User 2?

Hi all, Can anybody assist in how we make an 'app update required' message appear when somebody opens our current app once we have put an updated version on the app store? Our developers are telling us the way the current app was built does not include a feature that makes it possible for users to see the app update required message. Is there any way we can enable this rather than the current version just crash when somebody opens it with no indication that an update is required? thanks!!

Hey everyone, Apple has been removing rating and reviews on my app. I called support and they said they will look into it and respond back but they never did. How can I escalate this? Thank you.