Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Unfair Treatment of Developers
On October 25, 2024, our company's Apple developer account (***@.com) received an email stating that "the developer account was associated and required a written declaration within 30 days." We provided the requested document as instructed and received a reply on November 2, indicating that the account had been restored to normal use. However, confusingly, we received the same email again on November 23, with the content still being "the developer account is associated and requires a written document to be submitted within 30 days." The amusing outcome emerged as follows: The response from Apple's review committee essentially meant that "the improvements described in the document were insufficient to address the issues previously identified," leading to a 30-day suspension of the account. Is this really the attitude of Apple employees? There is evidence that the "written document" was stored in Google Drive, which has functionalities such as usage statistics, view counts, download counts, etc. Apple's reviewer, without viewing or downloading the written document, directly replied with a template email claiming that "the improvements described in the file are insufficient to solve the previous issues." Can this really be considered professionalism when the reviewer states that the issue remains unresolved without even examining the document? As developers, what specific steps did our company take to prevent the account from being associated again? Please take the trouble to open the following URL to download the written declaration document, which contains the specific steps: URL Our Apple ID is :*********, and under this account, there is only one app. Since its launch, we have released multiple updates and invested significant funds into Apple ADS promotion. The user base in China's Android market has exceeded one million; now due to the account suspension issue, the app has been taken down again, severely impacting our business. Isn't this unfair treatment of developers? We appreciate the help provided by the Apple customer service team and sincerely hope for the swift restoration of our account's usage rights.
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Developer account stuck in limbo (Case ID: 102451753655)
Hi everyone, I’m seeking advice or guidance regarding a frustrating issue with my Apple Developer Account that’s been unresolved since October this year. Here’s the situation: My account was fully functional from October 2023 until October 13, 2024. During that time, my enrollment as a US LLC was accepted, I paid the membership fee with auto-renew enabled, and everything was in order. On October 13, 2024, I encountered a problem where my account is now stuck in what seems like a “limbo.” When I log in to developer.apple.com, I see an option to “Enroll today,” but clicking it shows the error: “Sorry, you can’t enroll at this time. Your Apple ID is already associated with the Account Holder of a membership.” I’ve contacted Apple Support multiple times over the past month and a half. Each time, I’ve been told my case (ID: 102451753655) has been escalated to an internal review team, but I’ve received no updates, timelines, or resolutions. This issue is severely impacting my business, as my app is ready for release but cannot be published. I’m looking for advice: • Has anyone experienced something similar? • Are there alternative ways to escalate this issue beyond the usual support channels? At this point, I’m considering taking this issue to public platforms like Twitter/X and LinkedIn to get Apple’s attention. If the problem persists, I’ll likely need to involve legal representation. Any help or suggestions would be greatly appreciated. Thank you,
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Mapping between opaque review IDs and old numeric IDs
I have an existing system that fetches reviews for an app from the following URL: https://itunes.apple.com/en/rss/customerreviews/?id=[numeric app ID] The response from this URL gives review IDs in numeric format, for example 11990822406. I'd like to use the new API described here to fetch any review response, but the new API only accepts an opaque review ID, for example 00000037-1653-fg99-8224-821b00000000. Is there any way to map from the numeric review ID to the opaque ID?
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Seeking Assistance: 500 UNEXPECTED_ERROR Encountered
Issue faced on : 25 november 9:23AM when trying to reply to customer-reviews through this endpoint : https://api.appstoreconnect.apple.com/v1/customerReviewResponses getting error as 500 Unexpected -error . API Response : { "status": "500", "code": "UNEXPECTED_ERROR", "title": "An unexpected error occurred.", "detail": "An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/." } API Requestbody : { "data": { "type": "customerReviewResponses", "attributes": { "responseBody": "Hi, thank you so much for your kind words and for sharing your positive experience! We're thrilled that you love the redeem points and their instant use. Keep exploring Tata Neu! _Meghal" }, "relationships": { "review": { "data": { "type": "customerReviews", "id":"here is id of comment" } } } } } API Headers : Authorization: Bearer {Token} Content-Type: application/json API URL : https://api.appstoreconnect.apple.com/v1/customerReviewResponses
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problem Apple Developer Program Apple Developer Program Enrollmentwith
I'm trying to enroll in the Apple Developer Program, but I keep encountering this error message: "Your enrollment in the Apple Developer Program could not be completed at this time." Initially, I tried using a newly created Apple ID, and when that didn’t work, I attempted it with my older Apple ID. Unfortunately, I received the same error both times. Has anyone experienced this issue or knows what might be causing it? Any insights would be greatly appreciated!
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Enrollment Payment Made 5 Days Ago – Account Still Not Activated and No Response from Support
Hello everyone, I need some help or advice regarding my Apple Developer Program enrollment. I paid the enrollment fee 5 days ago, but my account has not yet been activated. Additionally, there’s no visible indication of the status or progress of my application. I’ve reached out to Apple Support via email twice, but I haven’t received any response so far. Has anyone experienced a similar situation? If so, how long did it take to resolve? Is there any other way to get in touch with Apple Developer Support for a faster resolution? Thank you in advance for your help!
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