Hello Apple Developer Team,
I have been trying to request a correction to my tax invoice for my Apple Developer Program purchase, but I have been continuously redirected between Apple Developer Support and Apple Store Online, with no resolution to my issue.
Issue Details:
Tax Invoice No.: 0015056100
Problem: The company name is incorrect, and the Tax ID is missing.
Correction Requested:
Company Name: Bluebik Vulcan Company Limited (Head Office)
Tax ID: 0105565196514
Address: No.199 S-OASIS Building, 11th Floor, Unit no. 1103-1106, Vibhavadi Rangsit Road, Chomphon, Chatuchak, Bangkok, Thailand 10900
What Happened:
I initially contacted Apple Developer Support, but they informed me that they do not handle invoice modifications and asked me to contact Apple Store Online.
When I contacted Apple Store Online, they redirected me back to Developer Support.
This back-and-forth has been going on for days, and no one has taken responsibility for my request.
I need urgent assistance to resolve this issue. Could someone from Apple clarify which team is responsible for invoice modifications and escalate this matter?
I have a Case ID for my request and can provide additional details if needed.
Looking forward to a resolution as soon as possible.
Best regards,
Pornthep Jaroen-ngam | Non
Technical Consultant, Associate Director
Bluebik Vulcan Company Limited
Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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Hello,
I've noticed that many people on the forum are experiencing issues enrolling in the Apple Developer Program. I’m facing the same problem—I can't complete my enrollment using my MacBook Pro. When I try to enroll through the Apple Developer app, I get an error saying, "Enrollment through the Apple Developer app is not available for this Apple ID."
So, I tried using Safari instead. I submitted all my personal information and credit card details and initiated the order. However, no transaction was processed from my bank account, and I received an email stating that I would be notified when my order and items are ready.
When I check the Apple Developer portal, my enrollment status is Pending, and I see a message prompting me to complete the purchase, as if I need to make a new payment. I don’t understand why Apple makes it so complicated just to subscribe to the Developer Program.
Why can’t I use my MacBook Pro for enrollment?
Why does the Developer portal ask me to complete the purchase even though I already submitted my payment details?
Why is the process so confusing?
Any help or clarification would be greatly appreciated.
Thanks!
Hello everyone,
I need help with my Apple Developer Program enrollment, as I have been stuck in the processing stage since February 20 and I don’t know what else to do.
When I initially tried to enroll, I was told that the process would take two business days, but it has been much longer now. Every two days, I have attempted to purchase again, but I always receive the same message telling me to wait another two days.
I have checked my payment method, verified my Apple ID information, and followed all the recommended steps, but I still cannot complete the enrollment.
Has anyone else experienced this issue? What can I do to resolve it? I would appreciate any advice or guidance.
Thank you in advance for your help!
Best regards,
Didier Orjuela
Hey everyone. This is probably the last straw I am trying to pull since I tried almost everything else. I have applied for the Apple Developer Program and the whole process started at the end of 2024. I got rejected the first time because Apple could not charge my card. It was clearly shown that the cost is $99, however, it was 106.65 Euros (I created a Revolut card with the $100 because I don't trust placing my card everywhere).
I started the new process but this time I knew about the amount issue so I placed 150 Euros just to be safe. Automatic rejection with robotic AI response:
"For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time."
When I raised ticket about it I got no replies. Than both my friend and wife tried to apply for the program. Both rejected with the exact same messaging.
I created a new Apple ID, new card, new everything and did everything "by the book". Again. Rejection with the same exact messaging: For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time...
Can someone from Apple please tell me what are those reasons? I have been an Apple user for almost 10 years now. I was buying Apps from store. I am using iCloud+. Modest Citizen as some would say.
What's the problem? How can I finally get to Apple Developer Program without being rejected by AI or some poor auto system?
I applied for the Apple Developer Program on February 4, 2025, and uploaded the required documents on February 5, 2025. However, as of today (February 26, 2025), I have not received any update or response regarding my application.
I have already sent two emails regarding this matter but have not received a reply. I would appreciate an update on my application status and any further actions required on my end to complete the process.
How to reach apple support?
Hello Support Team! Hello devs!
Please do not put me in some kind of shadowban if there is.
I enrolled into the program for more than twice longer ago than program claims to be processed within. And still have no answer for my support request. Status just stays “pending“.
I understand Support Team high load and respect them for their work but at the same time I see a lot of posts with unresolved issues like mine now.
Thank you for your help and time!
Hello,
I am reaching out to the community because I am facing an issue with my Apple Developer Program enrollment that I cannot resolve. I attempted to enroll in the program through both the Developer app and the website, but my application was denied without any explanation. When I contacted Apple Support, I was told that the decision is final and that no further clarification would be provided.
To ensure there were no issues on my end:
My Apple ID profile is complete and accurate.
All required information was submitted during the enrollment process. (Including my credit card and photos of my passport)
I have no prior violations of Apple’s Terms of Service or any history with banned accounts. (And my current account is 10 years old or more)
Despite this, my application was rejected outright, and I feel this decision lacks transparency. As a developer who has invested significant time and resources into creating apps for the Apple ecosystem, this situation is both frustrating and disheartening. The lack of explanation also makes it impossible to identify what went wrong or how to address it.
I have already tried:
Contacting Apple Support directly – they reiterated that the decision is final.
Double-checking my account details and region settings – everything matches.
Searching for similar cases online – but found no actionable solutions.
This experience feels unfair, especially since I have complied with all requirements and have not been given any opportunity to appeal or rectify potential misunderstandings.
If anyone has faced a similar situation or has advice on how to proceed, please share your insights. Is there an escalation path within Apple? Should I consider legal action due to the lack of transparency in this process?
I am committed to resolving this issue but feel stuck without any clear direction from Apple. Any help or guidance would be greatly appreciated!
Thank you in advance for your support.
Best regards,
Antonio
I have been waiting for a week for subscription confirmation, the money was withdrawn from my card, invoice came, but for a week already the status is pending, and also on the site writes complete your purchase now. What to do?
I'm trying to renew my developer program membership which got expired 10 days ago. I couldnt find the renew button anywhere on the developer app both in Mac and iPhone. Why is it very hard for a simple program renewal? Why cant this be done on a browser from anywhere?
Seriously frustrating, I have been trying to reach support through email but no response yet it's been almost a week and also there is no way to reach through phone.
I have enrolled for being a developer 5 days ago. I am still seeing 'complete your purchase' in the main page. However, I did pay and got an email from apple with an order number. I wrote to Support and no news for 2 days.
What should I do to get through?
I've registered a developer account and paid for the Developer Program on Feb 12. On Feb 20 I received a payment confirmation. Here's how my "order" looks like right now. This is a bit confusing because there's nothing to "ship", that's a subscription. But OK, maybe that's a unified UI for all purchases.
As you can see my order was not yet fulfilled. I've checked the status of my developer account. It shows "Pending". Here's the screenshot.
What's even more weird, is that I still see the purchase banner as if I never paid for the program.
I've opened a support ticket on Feb 19 but did not receive any messages afterwards. It's as if I've paid for the service and then got completely ignored on actually receiving the service. Does anybody know what's happening with my account? Did you encounter anything like this?
Thanks in advance for any help!
I applied for the Apple Developer Program on 16 Feb, but my enrollment is still pending with no updates. This delay is really affecting my project timeline since I need to start marketing my app soon, and I can’t move forward without my account being approved.
I’ve already reached out to Apple Developer Support, but I haven’t gotten any clear response on when it will be completed. tried even calling the support line but they couldn't help with developer accounts. Has anyone else experienced similar delays? If so, how long did it take for your account to get approved?
Would appreciate any advice or insights! Thanks in advance.
Hello everyone,
I'm looking for information on Apple's average response time for accessing the developer program. It seems to me that my application has been pending for approximately two weeks and I have not received any updates on the status of my process.
Hi guys, we are from australia, we applied apple developer program enrolment since dec 2024, and we are stuck in a loophole that after we pay the AUD$149 for the developer program, which reflect in the bank immediately, but it will show cancelled status next day, and the bank will get bounced back $149 in several days anyone can help?
We tried 6 cards, Mastercard, Visa, Prepaid, Amex, Credit card and Debit card, under different names but they are all Australian card. We emailed apple support team and we experienced 7+ agents who can't really help us and we enrolled 5+ times on both iPhone and Mac, developer app and web and everytime the results are the same!
Hi everyone,
I completed my Apple Developer account enrollment nearly a week ago (ID: G256C6S5Q2), but despite sending multiple emails to Apple Support, I haven’t received any confirmation or reply.
When I enter my account it is stuck on the "Complete your purchase" screen (I received payment confirmation) and nothing happened since then. I ’m eager to publish my app and get started on development, so I really need them to reach out to me—ideally with a call or a direct response.
Does anyone have any advice on how to escalate this issue or any tips on how to get Apple Support to contact me? Any insights or suggestions would be greatly appreciated.
Thanks for your time and support!
I am now on Day 5 of waiting for our Apple Developer Program approval, and despite multiple attempts to get an update, I have received no meaningful response from Apple.
I have:
✅ Successfully paid membership fee and received invoice for same
✅ Reached out via support tickets, but got 0 replies.
This delay is unreasonable and impacting my work. I am prepared to launch a critical app that aligns with Apple’s ecosystem and guidelines, but Apple’s lack of communication is preventing me from moving forward. After lot of hard work and resources I have completed app development and set up other processes for marketing.
I demand a real update from an Apple Developer Program representative today.
• Not silence.
• A direct response with a timeline for approval.
Apple claims to support developers, but these excessive delays and lack of transparency tell a different story. If there is a legitimate issue, I expect clear communication. If there isn’t, we expect this approval to be completed immediately.
Apple, please address this case today. I cannot afford further inaction.
Order ID: MNTHQYXGLN
I downloaded the iOS and iPadOS 18.4 beta and it worked. Instead on Apple Watch Series 6 it does not install. It says to connect to the Internet but I am connected. I have already tried to restart iPhone 12 pro and Apple Watch but nothing to do. I also did factory data Apple Watch but nothing changed. Apple support told me that they do not help you on betas. I also sent feedback on Apple feedback app. I do not know what to do anymore. Does anyone have the same problem as me? Can it be solved?
I have tried everything. Different addresses, different credit cards, then it appears pending, but the credit card is never charged and then it "resets", meaning I can do the whole process again as if nothing had happened. I have already sent an email to Apple and I have not had a response either. How can I move forward? Some help. Greetings!
My team has reached the maximum number of registered iPhone devices on our profile and would like to reset the list to remove those that are no longer valid. Currently, our reset date in the developer portal shows March 22nd as the earliest date for a reset. Is it possible to request an earlier reset date?
Thanks
Hi all. I don't know where else to go in order to find a way to communicate with Apple or reach help.
I have enrolled to the Apple Developer Product, no money charged in my account by I have received confirmation of Apple Acknowledgement that I have made an order.
Specifically 2 weeks now I try to contact someone from Apple side but with no luck. Recently I received the following and I had a small conversation from them.
If you have additional questions related to this request, please > reference case number 20000089031868.
Ge***le -> this is the name of the support agent
Did I do something wrong from my side? Does anyone has the same issue?