Navigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.

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No response for an appeal
My application "SplitPay" was deleted from App Store without preliminary notification. I submitted two requests to the support team February 16th (CASE ID: 102535933556, 102535936924), but didn't get any response. Also I submitted an appeal and also didn't get any response. Apple support team (technical) doesn't provide a phone number of the Apple developer support team. Please, provide me a concrete reason (detailed), why my application was deleted from App Store and why my account was pending for termination. Thank you.
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Building audio unit extension - trying to get .component file
im currently trying to build even the most basic sample plugin. Xcode forces me to do cross-platofrm audio app. so there is immediately 2 targets. i developed my code, testing in logic, now im ready to deploy and cannot find the component file. i only see appex. so what is logic loading when im testing? please advise. i did all the info.plist stuff, added audio unit framework, im totally lost. my most exerienced contacts all tell me to go to juce. im not convinced. im at final steps. please advise
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Getting "Invalid binary" when trying to submit app to review
I'm trying a release a new version to one of my Apps. Last success was January 25, but now I'm keep getting "Invalid binary" error no matter what I'm doing, with no further info about the source of the problem. I clarified all settings are correct and tried different ways (direct upload from xCode, using Transporter). I even rollback my project to the same version I used when I was able to release a new version (Jan 25), and with the same project content - same code, same settings, only changed version - I also got the same error response. Any idea?
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πŸ“’ My Application Was Rejected Due to Minimal Functionality - But I Believe It is Functional!
Hello, My application was developed as a promotion and discovery platform for the city of Kars. Users can explore businesses, events, job postings, hotel and accommodation services in the city and communicate directly with businesses. They can get directions, are directed to event tickets and benefit from special student discounts. However, I received a red from the App Store on the grounds of Guideline 4.2 - Minimum Functionality. I think that the application has not been reviewed enough and actually offers real value to users. πŸ“Œ Featured Features: βœ… push notifications for all current content or campaigns etc. βœ… Business and event discovery (Categories: Cafes, hairdressers, hotels, job ads, etc.) βœ… communicating directly with the business. To make a Decryption call with a button. βœ… Directions that lead directly to maps. βœ… Directions for purchasing tickets for events βœ… Adding to favorites and personal content management βœ… Special discounts and opportunities for students βœ… Special announcements with push notifications βœ… Floating banner contents... and much more In my opinion, my application does not work just like a website, but rather creates an interactive value by providing a region-specific exploration experience. I want a real person from the Apple Review team to evaluate the app and the job. As a result of the agreements I have made, I have thousands of users waiting for my application to be released in the Appstore. Please have a human examine this application. Because I sent dozens of messages and didn't get any feedback. After reviewing this application, you will understand that it is unique and functional. I'm just waiting for support and a realistic approach from you. I do not want my labor to be wasted in addition to applications that do not have any content and do not work in the Appstore.
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Extremely Negative App Review Experience – Urgent Help Needed (3 Weeks Stuck)
Hi everyone, I’m reaching out here as my last resort because my experience with Apple’s App Review has become genuinely unbearable, and it's severely damaging my business plans. For over three weeks, I've been going back and forth with the App Review team on the same two issues: Sign in with Apple: They repeatedly claim my app requires users to re-enter their email/name after using Sign in with Apple, which is absolutely not true. I have provided clear video proof and screenshots at least five times demonstrating the correct behavior. In-App Purchases: Reviewers initially couldn't find the in-app purchases, so I provided multiple detailed explanations. They eventually found them and pointed out some issues, which I immediately fixed. Despite that, they later reverted, once again stating they cannot find the exact same purchases they previously reviewed. Throughout this process, I've received nothing but generic, automated responses, continuously ignoring the detailed explanations, screenshots, and videos I've provided. I've repeatedly requested a direct phone call to clarify these issues quickly, and every call request was denied or ignored. This ongoing situation is now completely destroying my marketing timeline. I have printed flyers with a QR code scheduled to be distributed by a fixed date. Due to these repeated delays and generic responses from the App Review team, my entire marketing strategy for the past six months is about to collapse. I have never experienced worse customer support and communication than this. The App Review team seems entirely disconnected from the reality of my situation, repeatedly sending me generic responses without acknowledging the provided proof or explanations. Can someone from Apple please urgently help me connect with a real reviewer or support person to resolve this immediately? Any advice or escalation would be hugely appreciated. Thanks for your attention. Best regards, Hedi Feki
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ONE_TIME_CHARGE notification type in Production
Hello, We've integrated App Store Server Notifications V2 in our system. We are heavily relying on the ONE_TIME_CHARGE notification type to handle Consumable purchases, but this notification type is available only for Sandbox. And this is for a while now - starting with June 10th 2024 ( https://developer.apple.com/documentation/appstoreservernotifications/app-store-server-notifications-changelog#June-10-2024 ). Can you please provide a timeline for when the ONE_TIME_CHARGE notification type will be available in Production ? Thank you!
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Design-Copycats Rejection
Hi, Since last week, I’ve been trying to publish the new version of my Voxel game, which aims to fix many bugs and significantly optimize the game. This update is very important for improving the overall quality of the game. Unfortunately, this version is not being accepted on the App Store due to a Design - Copycats issue related to guideline 4.1. I’ve tried everything to resolve the problem by changing the screenshots, app preview, description, game name, icons, and even all metadata that could cause issues in the build. But nothing seems to work. I keep receiving the same rejection just a few minutes after submitting my build for review. Here is the full warning message: β€”β€”β€”β€”β€”β€” β€œGuideline 4.1 - Design - Copycats This app or its metadata appears to be misrepresenting itself as another popular app or game already available on the App Store, from a developer's website or distribution source, or from a third-party platform. Apps should be unique and should not attempt to deceive users into thinking they are downloading something they are not.” Next Steps Learn more about requirements to prevent apps from impersonating other apps or services in guideline 4.1. Revise the app to comply with these requirements. Once the app is fully compliant, resubmit the app for review. β€”β€”β€”β€”β€”β€” Also I've already tried contaction the Apple Developer team but I got no answer. I don't know what to do. Thanks
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If My New Film 'Metaphor' Wins The Oscar For Best Short Film At The Academy Awards How Can I Distribute It On The App Store?
Hello Everyone Sam Francisco here otherwise known as Ian Francis Creative Director at Primus Films Ltd in the UK. I'm excited today to have Apple invite me to the Developer Forums and indeed honoured to have the chance of creating something that is of interest in the App Store and beyond. My question is self explanatory really, I am in the Final Cut of 'Metaphor' which is a 42 minutes 17' second Horror Film about Climate Change and I have a deadline set for it's Premiere on YouTube which is this year on April 22nd which as I'm sure you all know is Earth Day. So although I am quite comfortable and relatively proficient as the film's Writer, Director and Editor I have to confess to being green as tomatoes when it comes to marketing and publicity, and negotiating rights and agreeing deals for example to gain access to the App Store here at Apple with a view to discussing rental or sale options. Even if the film comes away empty handed from the Dorothy Chandler it'll be all set for the Baftas over in the UK and I was wondering how to get discussions going on this and if anyone out there has any knowledge of where I even start I would be very grateful. Thank you for your time Ian Francis
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Empty "App Store Purchases Detailed" Analytics Report
Hey there, I'm building a service that requires receiving accurate sales/proceeds data along with the campaign name. From reading the documentation it looks to be fairly understandable, but in practice it is not. I have been testing this for almost a week, and I never got "Detailed Report" for "App Store Purchases Detailed" analytics report. The same report for "App Downloads Detailed" is arriving normally, but not to for the purchases. I tested for two different apps where I have around 200 daily installs and 30 purchases on each. I would love to get any thoughts on this from an Apple engineer!
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App Store Connect API - Can't modify subscription price that's close to its effective date
Hello, I'm using the App Store Connect API to check and modify subscription prices. I know there can be only 1 outstanding future price change for subscription pricing, so I check for any scheduled future price changes (after today's date) and then delete them before setting new ones. This works 95% of the time -- except in the last little bit before the date changes. For example, if it is 1 hour before midnight and tomorrow's date is when the scheduled price change goes into effect, when I try to delete, I'll get something like this: The request failed with response code 409 ENTITY_ERROR. There is a problem with the request entity. Cannot delete Subscription Price with id . Only future price changes can be deleted. If I look at the same subscription in App Store Connect, it will still show it as a future price change, and won't show the usual buttons to modify or delete it. However, in App Store Connect, I can still hit the "+" button to create a new price change and it will successfully delete and replace the pending price change, which will then appear with the usual Delete and Edit buttons. My first thought was that maybe it was a timezone issue, but if I go to put the new pricing into effect, that request fails with an error like this: "errors" : [ { "id" : "5a51c570-1f38-4fa0-b490-9fa979f4aecf", "status" : "409", "code" : "STATE_ERROR", "title" : "The request cannot be fulfilled because of the state of another resource.", "detail" : "Must delete future price change before creating a new price change." } ] So... my questions are: Is this expected behavior? How can App Store Connect replace the pending price change in the final hours but I can't do it with the API? As a workaround, is there a set amount of time before the price change goes into effect where the prices should no longer be editable? Thanks!
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How to build reliable Analytics integration via API?
Hey there, I'm building a service that requires receiving accurate app downloads and sales/proceeds data along with the campaign name. From reading the documentation it looks to be fairly understandable, but in practice it is not that straightforward. For example, I received the first one-time-snapshot detailed report for the App Store Purchases, and it contains partial data for several days. Shouldn't that be a full report of everything in analytics for like last year or so? Should I expect it to be updated and extended in the coming days? For the ongoing detailed report, I have not received anything yet, but I'm afraid it might have partial data as well. I will report here as well.
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App rejected: saying that the monthly subscription...was not submitted for review
The monthly subscription is clearly listed in the Monthly/Yearly subscription group. I structured it similar to the first 2 items in Apple's Ocean Journal Multiple subscription and durations. The only difference is the order in which I put them. I didn't think that matters, does it? The Developer action flag does not allow me to rearrange or edit the Yearly group. I'm stuck. What should I do?
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Couldn't load app. TestFlight is currently unavailable. Try again
Our Testers are unable to access the current TestFlight build, receiving a "Couldn't load app. TestFlight is currently unavailable. Try again" error. This issue began last night. The problem affects all builds, including older ones that were previously accessible. Multiple attempts (4-5) to upload and test a new build (latest: 1.0.0+53, uploaded at 11:44 am IST) have not resolved the issue; in fact, it appears to have exacerbated it, impacting even previously working builds. This is blocking the release and testing of our new app version.We have already tried refreshing the distribution/development certificates. macOS version: 14.5 (23F79) Xcode version: 15.3 (15E204a) Info.plist entries have been cross-checked and verified. TestFlight logs show a 500 Internal Server Error for the following request: https://testflight.apple.com/v2/accounts/0b7148c2-759f-4eea-b1e9-9779d2c96c25/apps/6476102474/builds/160325015 The server response includes a 500 status code.
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