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High subscription refund rate in China?
Hello, my indie app has somewhat significant traction in China (both downloads and subscription purchases), but I also have high refund rate there, like multiples of other countries... Perhaps even as 80 % or more of my refunds are in China although the share of downloads and purchases is way lower. I am curious if someone else also has this issue? My app has the "Blinkist trial" onboarding which shows the timeline and has notification on day 5 (for weekly trial), that paid subscription starts soon. However even after stopping showing this onboarding in China for new users I still have most of my refunds from China. I am trying to understand whether this may be broader "phenomenon" or maybe something super specific to my app. As far as I know Apple doesn't share the refund request reasons with developers and I did not get any support emails that would hint at why people are asking for refund. Thanks! Since Apple can terminate your developer account if you have "high" refund rate, I would like to get to the bottom of this.
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171
3w
highlightPreviewForItemAt for Collection View not working at all
Hello, I have collection view with context menu using contextMenuConfigurationForItemAt and I wanted to customize the preview, when user long presses and context menu is shown. Something maybe like in the Music app when you long press on an album it shows the album in bigger size... I found some snippets online for highlightPreviewForItemAt and dismissalPreviewForItemAt but it just doesn't work. As soon as a implemented these delegate methods, nothing happens when I long press, not even the standard preview with context menu. These two methods aren't being called at all. Do I need to do something else? Do I need the previewProvider when creating the context menu? It is my understanding that that is needed only when the item should also open further detail on tap - which is something I don't need and want. Below is my relevant implementation: private func shareMenuConfiguration(for itemAt: URL, indexPath: IndexPath) -> UIContextMenuConfiguration { let share = UIAction(title: "Share".localized(), image: UIImage(systemName: "square.and.arrow.up")) { [unowned self] _ in let shareVC = UIActivityViewController(activityItems: [itemAt], applicationActivities: nil) if let cell = collectionView.cellForItem(at: indexPath) { shareVC.popoverPresentationController?.sourceView = cell.contentView shareVC.popoverPresentationController?.sourceRect = cell.contentView.bounds } self.present(shareVC, animated: true) } return UIContextMenuConfiguration(identifier: nil, previewProvider: nil) { _ in UIMenu(title: "", children: [share]) } } func collectionView(_ collectionView: UICollectionView, contextMenuConfiguration configuration: UIContextMenuConfiguration, highlightPreviewForItemAt indexPath: IndexPath) -> UITargetedPreview? { guard let item = datasource.itemIdentifier(for: indexPath), let cell = collectionView.cellForItem(at: indexPath) as? GalleryImageCell else { return nil } let parameters = UIPreviewParameters() let visibleRect = cell.contentView.bounds.insetBy(dx: 1/3, dy: 1/3) let visiblePath = UIBezierPath(roundedRect: visibleRect, cornerRadius: 4) parameters.visiblePath = visiblePath return UITargetedPreview( view: cell.contentView, parameters: parameters, target: .init(container: collectionView, center: collectionView.convert(cell.contentView.center, from: cell.contentView)) ) } func collectionView(_ collectionView: UICollectionView, contextMenuConfiguration configuration: UIContextMenuConfiguration, dismissalPreviewForItemAt indexPath: IndexPath) -> UITargetedPreview? { guard let item = datasource.itemIdentifier(for: indexPath), let cell = collectionView.cellForItem(at: indexPath) as? GalleryImageCell else { return nil } let parameters = UIPreviewParameters() let visibleRect = cell.contentView.bounds.insetBy(dx: 1/3, dy: 1/3) let visiblePath = UIBezierPath(roundedRect: visibleRect, cornerRadius: 4) parameters.visiblePath = visiblePath return UITargetedPreview( view: cell.contentView, parameters: parameters, target: .init(container: collectionView, center: collectionView.convert(cell.contentView.center, from: cell.contentView)) ) } Thanks!
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255
Sep ’24
Weird UI glitch in horizontal Collection View section
Hello, my app sometimes has this super weird issue with scroll in a horizontal section (see the GIF below). The thing is, I have ever spotted it only in this third section and not the two sections above it. All have the same compositional collection view layout and are powered by the diffable data source. I reexamined the item definition and I don't think this could be a case of hash values being same and hence confusing the collection view. It also seems to happen only to these first items. It is not frequent but on my own device I have seen it many times so far. The problem always seems to manifest in similar manner. Anyone seen this? I am hoping that maybe someone will recognize the problem from the GIF.
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278
Jul ’24
Cannot confirm my trader info - apps removed soon in the EU?
Hello, I submitted my trader information in March 2024 for the Digital Services Act. Last Friday I got App Store Connect email saying that my info couldn't be verified and that I need to resubmit otherwise my apps won't be available in the EU in 14 days. This is quite scary, I don't want to have my apps removed but I cannot resubmit either. In ASC Business section I see "In Review" as the status for my Digital Services Act compliance so it seems there is nothing I can do. Contacted developer support on Monday but haven't heard back. Anyone with the similar situation who can offer any advice?
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616
Jul ’24
Correct Collection View "stretchy header" implementation?
Hello, I have the following subclass of UICompositionalCollectionViewLayout to get the stretchy header effect as shown below. It works quite well, but I don't really have an experience with creating custom layouts so I thought I'd ask if maybe my implementation doesn't have some important flaws. I once ran into persistent layout loop crash with this and I am not sure what exactly I changed but it stopped happening. However since I am using this layout on important screen, I would like to make sure there isn't obvious potential for the layout loop crash happening in App Store version. I am particularly unsure about the shouldInvalidateLayout implementation. Originally I was returning true all the time, but decided to change it and only force invalidation for negative content offset which is when my header is supposed to stretch. Here is the full code: final class StretchyCompositionalLayout: UICollectionViewCompositionalLayout { override func layoutAttributesForElements(in rect: CGRect) -> [UICollectionViewLayoutAttributes]? { var attrs = super.layoutAttributesForElements(in: rect) ?? [] guard let collectionView = collectionView else { return attrs } let contentOffset = collectionView.contentOffset.y guard contentOffset < 0 else { return attrs } var newAttributes: UICollectionViewLayoutAttributes? attrs.forEach({ attribute in if attribute.indexPath.section == 0 && attribute.indexPath.item == 0 { let startFrame = attribute.frame newAttributes = attribute.copy() as? UICollectionViewLayoutAttributes let newFrame: CGRect = .init(x: 0, y: contentOffset, width: startFrame.width, height: startFrame.height - contentOffset) newAttributes?.frame = newFrame } }) if let new = newAttributes { attrs.removeAll { attr in return attr.indexPath.section == 0 && attr.indexPath.item == 0 } attrs.insert(new, at: 0) } return attrs } override func layoutAttributesForItem(at indexPath: IndexPath) -> UICollectionViewLayoutAttributes? { guard let attributes = super.layoutAttributesForItem(at: indexPath) else { return nil } let contentOffset = collectionView?.contentOffset.y ?? 1 guard contentOffset < 0 else { return attributes } if indexPath.section == 0 && indexPath.item == 0 { let attributes = attributes.copy() as? UICollectionViewLayoutAttributes ?? attributes let startFrame = attributes.frame let newFrame: CGRect = .init(x: 0, y: contentOffset, width: startFrame.width, height: startFrame.height - contentOffset) attributes.frame = newFrame return attributes } else { return super.layoutAttributesForItem(at: indexPath) } } override func shouldInvalidateLayout(forBoundsChange newBounds: CGRect) -> Bool { let contentOffset = collectionView?.contentOffset.y ?? 1 // There is visual glitch when 0 is used in this condition if contentOffset < 1 { return true } else { return super.shouldInvalidateLayout(forBoundsChange: newBounds) } } } Any feedback welcome!
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364
Jul ’24
Specify WiFi password for ASDiscoveryDescriptor?
Hello, I am looking into the newly announced Accessory Setup Kit and I'd like to replace my manual WiFi connection setup with it, but I cannot find a way how to specify WiFi password when configuring ASDiscoveryDescriptor, only ssid or ssidPrefix can be specified? Is it really not possible to connect to WiFi with password with this new framework? That kind of makes it unusable for my use case :( Since the accessory has password.
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669
Jun ’24
DeviceActivityReport no longer works on iOS 16 with Xcode 15
Hello, we had working DeviceActivityReport in our app for months now. However when building with Xcode 15 (previously betas, now the GM), the activity reports no longer displays anything on iOS 16 devices. If we run it with Xcode 14, it works. But with Xcode 15 builds, the device activity report only works on iOS 17 devices :( I am able to see some somewhat generic errors in the Console.app when opening screen that contains the report. -[_EXServiceClient launchWithConfiguration:error:]_block_invoke failed with error: Error Domain=com.apple.extensionKit.errorDomain Code=2 UserInfo={NSUnderlyingError=0x280b9b600 {Error Domain=RBSRequestErrorDomain Code=5 UserInfo={NSLocalizedFailureReason=<private>}}} Failed to create extensionProcess for extension '<private>' error: Error Domain=com.apple.extensionKit.errorDomain Code=2 UserInfo={NSUnderlyingError=0x280b9b600 {Error Domain=RBSRequestErrorDomain Code=5 UserInfo={NSLocalizedFailureReason=<private>}}}. Failed to make extensionProcess with error: Error Domain=com.apple.extensionKit.errorDomain Code=2 UserInfo={NSUnderlyingError=0x280b9b600 {Error Domain=RBSRequestErrorDomain Code=5 UserInfo={NSLocalizedFailureReason=<private>}}} Failed to get extension process and XPC endpoints with error: Error Domain=com.apple.extensionKit.errorDomain Code=2 UserInfo={NSUnderlyingError=0x280b9b600 {Error Domain=RBSRequestErrorDomain Code=5 UserInfo={NSLocalizedFailureReason=<private>}}} And I managed to find one error that is specific to our activity extension which says just: Cannot track instance that is already dead!
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3
1.4k
Sep ’23
Stability issues with ManagedSettings on iOS 16.6? Lots of new crashes
Hello, I am curious if someone else also noticed this. We have started getting reports about our app not working correctly (mostly related to the Device Activity monitor that "runs" in the background, https://developer.apple.com/documentation/deviceactivity/deviceactivitymonitor). Upon checking the Xcode Organizer I can see somewhat significant amount of crashes that mostly appear to happen on iOS 16.6 - it is possible that our users don't wait with updating iOS but still looks suspicious. The crashes are related to ManagedSettings calls outside our own code. We haven't changes this code in a while so this coupled with the fact that these crashes happen "deep" in the ManagedSettings framework leads me to believe there is some other issue.
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922
Aug ’23
Proper way to import screen recordings with SwiftUI PhotosPicker?
Hello, I am building contact form that allows to attach screenshots and screen recordings. The PhotosPicker part is relatively straightforward but I am not sure how to properly import the selected items. The binding is of type [PhotosPickerItem] which requires (at least for my current implementation) to first know if the item is image or video. I have this not so pretty code to detect if the item is video: let isVideo = item.supportedContentTypes.first(where: { $0.conforms(to: .video) }) != nil || item.supportedContentTypes.contains(.mpeg4Movie) Which for screen recordings seems to work only because I ask about .mpeg4Movie and then I have this struct: struct ScreenRecording: Transferable { let url: URL static var transferRepresentation: some TransferRepresentation { FileRepresentation(contentType: .mpeg4Movie) { video in SentTransferredFile(video.url) } importing: { received in let copy = URL.temporaryDirectory.appending(path: "\(UUID().uuidString).mp4") try FileManager.default.copyItem(at: received.file, to: copy) return Self.init(url: copy) } } } Notice here I have just the .mpeg4Movie content type, I couldn't get it to work with more generic ones like movie and I am afraid this implementation could soon break if the screen recordings change video format/codec. And finally my logic to load the item: if isVideo { if let movie = try? await item.loadTransferable(type: ScreenRecording.self) { viewModel.addVideoAttachment(movie) } } else { if let data = try? await item.loadTransferable(type: Data.self) { if let uiImage = UIImage(data: data) { viewModel.addScreenshotAttachment(uiImage) } } } I would like to make this more "future proof" and less error prone - particularly the screen recordings part. I don't even need the UIImage since I am saving the attachments as files, I just need to know if the attachment is screenshot or video and get its URL. Thanks!
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727
Aug ’23
ForEach in Widget: How to fit only the number of items that can be fully visible?
Hello, I have this widget: And as you can see down at the bottom, next item is very barely visible. This is because on different devices (combined with varied text sizes + number of lines) the vertical space differs quite a lot. In the past I had the limit set to 4 items in the bottom part but that often left empty space at the bottom or even overflowed still on iPhone SE. What is the proper way to tell ForEach (or any other component) to "layout as many items as can fully fit, but no more". The only solution I could think of is to use ViewThatFits and try first rendering 6 items, then 5 and so on to find the count that fully fits. But that seems maybe too complicated? Thanks.
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1.3k
Jul ’23
Full calendar access needed to display event details that my app created?
Hello, I watched the EventKit session from WWDC 23 (https://developer.apple.com/videos/play/wwdc2023/10052/) that details the new permission changes. The ability to have just write access to the calendar is great, however my app also offers the user to view the already created event and to possibly edit it further via EKEventEditViewController. The event in question is release date of a videogame, so there might be needs for edit and based on saved event identifier, I am able to show different icon to let the user know that event exists. When the user taps on the icon, I use the eventStore.event(withIdentifier:. So I guess I will need the new "full access" with new prompt API to keep my functionality? Is there any possibility that this will change and apps would be able to query event they created? Thanks
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1.6k
Jun ’23
Apps getting stuck in "In Review"?
Hello, is this just me or does it seem lately that apps spend quite long time in "In Review" state? One of my work app has been "In Review" since April 20th, which is already 9 days. I have recently submitted minor update for my hobby app and it has been "In Review" for over 24 hours - while in the past it took just a couple of hours or even less to be approved. I understand that "Waiting for Review" can take time if there is long queue of apps but "In Review" this long? Surely the reviewer is not testing my app for 24 hours straight? Did they forget? Are they waiting for someone else to take a look? It just seems quite strange.
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576
Apr ’23
Using FamilyActivityTitleView/FamilyActivityIconView Label sometimes freezes entire app
Hello, we have been using the SwiftUI Label with the Family Controls tokens (ApplicationToken, ActivityCategoryToken - https://developer.apple.com/documentation/swiftui/label/init(_:)-39rkz) And noticed that sometimes (quite rarely) the loading of the labels would take so long that it would freeze the entire app. Unfortunately as this only happened to our users (few times during user interviews) we aren't able to reproduce it on our devices and profile it. My guess is that this "mapping" of tokens to images happens entirely on the UI thread because it is supposed to be fast but sometimes there is huge delay and everything freezes. It would be great if the labels were somehow "prepared" on the background and the Label view would perhaps show some sort of loading and then get updated with the image of the app or category. This freezing was happening even when our app showed at most six labels on the screen. We tried some workarounds, namely to render the Label components in a backround and then use it as an image but instead of app icons we got yellow squares with red cross - probably due to privacy reasons. Anyone run into this issue? Any solutions?
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1.4k
Mar ’23
Cannot submit in-app with new buid: Unable to get the in-app approved
Hello, I have added new non-consumable in-app to my existing app. Initially I messed up and sent it to review by itself (since in-apps and regular submissions seem to be handled by different teams). It got rejected and the review notes said that the review couldn't be done, because they couldn't test it in the app. Makes sense. So I submitted new build to app review and then submitted the in-app again. Same rejection reason. The build got approved, the in-app got rejected. After my newest build was approved. I added note in the review notes that the in-app is available in approved build. But after almost 48 hours "In Review" I got another rejection: We have returned your in-app purchase products to you as the required binary was not submitted. When you are ready to submit the binary, please resubmit the in-app purchase products with the binary. I have no idea how to submit "in-app purchase products with the binary". When preparing new version for review, there isn't any option to add the in-app as a single submission. Please help :/
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919
Feb ’23