I have an in house application that I develop for my company. The application requires our corporate MDM profile is installed on the phone. I recently got a new phone and our corporate IT team installed the MDM profile and the Comp Portal application for me to manage our corporate applications. I installed the application through the Comp Portal. It crashes right away when I launch the application and I see this error message in the Console when connected to the phone: "SpringBoard Snapshot generation request for bundleID: com.mycompany.mygroup.appName rejected due to the app being denylisted." I see other errors from runningboardd about failing to spawn the job and SpringBoard Bootstrapping failed for <FBApplicationProcess: 0x510affd80; app<com.mycompany.mygroup.appName>:> with error: <NSError: 0x301e60090; domain: RBSRequestErrorDomain; code: 5; "Launch failed."> I can launch a development version of the application with no problem by connecting the USB cable from my machine to my device and running through XCode. Other people have no problems launching the application. I compared all the certificates in the management profile with another device where the application does not crash and there are identical. We checked a number of settings on the devices to see if there could be something preventing the application from running but found nothing. We reset all settings and deleted and reinstalled the application with rebooting to see if perhaps it was an incomplete installation. Our IT folks want to wipe the phone and start over but I have little confidence that will fix the issue since we don't know the root cause. I am concerned that one of my Stakeholders might have the same issue if they get a new device. This application worked fine on my old phone. Device: iPhone 16 Pro Max iOS version: 18.2.1 Any ideas on next steps to troubleshoot this issue? How can I figure out the cause of the denylisting?

I'm trying to enroll in the Apple Developer Account, but when I click on "subscribe," I get an error message that says, "Your purchase could not be completed. For assistance, contact iTunes Support." I've already added UPI as a payment method in the App Store and added 100 rupees from UPI to my Apple account.

Hi, I have an enterprise account, and i added the capability "main camera access" to my app. Although have an enterprise license and the entitlement is correctly setup, the inhouse provisioning profile that I am creating still says that the capabilities are missing. Not sure what i am missing here.

Hello We would like to proceed with the transfer of ownership of the launched app based on the Cafe24 platform.(Web App) Last month, I inquired about how to transfer the Apple account login function together when transferring ownership and received a related manual. When I asked and inquired about help from several developers regarding that part, they all received different answers. Please review the answers below, and I would really appreciate it if you could guide me on how to proceed. Developer 1: Cafe24-based launch apps require a separate transfer of the login function. It does not affect if you do not delete the existing member data in the database, and you only need to activate the login function to the new developer account. Developer 2: Checking and analyzing existing servers and data - Transfer user data to Apple using Apple's Legacy User Identifier - Synchronize user data - Test and modify It has to proceed to the above four steps, and synchronization work is also required to maintain all of the existing user's data because all of the user's identification values change when the login function is transferred. Developer 3: It appears to be a task that needs to be stored in the server database by migrating from the user identifier created in the existing developer account to the user identifier to be used in the new developer account, which is not what the app is supposed to do, and it is recommended to find other experts. Thank you.

I have a in-house delivered app, I updated certificates and delivered the app before expiring, inviting users to update. after certificates expiration people who did not update now must remove the app loosing personal data, and download it again, but app crashes. I know that since iOS 18 in order to trust again an in-house identity, restart is required. What I need to know, is if there is some documentation where is explained the following: if I remove the only app delivered by in-house enterprise profile I have on a customer device, via home, long time tap gesture, "remove the app" then I install again the app, the profile reappears under "VPN and device management" and results already as "trusted" instead if I remove the app directly from settings > VPN and device management, when I re-install the app VPN and device management reappears and developer/app is not trusted, in it asks me to trust again the developer and during the operation, restarts the device, asks me device code and so on. so, my final question is: since it is clear to me that there is a difference between two removal methods, where is this logic described? Is it only present for in-house distribution?

Hi all, if anyone from apple Dev team is seeing this, please do consider supporting device mirroring without the need to login to icloud and with cable connection in addition to wi-fi. I am working in a corporate setting which does not allow us to login to icloud, thus I am unable to use device mirroring when my work really needs is, I am stuck with Quick time preview. I am quite sure, that this does not only apply to me.

I am helping my company to renew the Enterprise Account, this exercise had been running smoothly in previous year. However, we did submit the application almost 1 month in advance, however, no reply or status update received yet. We had raised several tickets in support but helpless, our account is going to expired on 29-Dec-2024, anyone can share what should we do?

Last week we received this e-mail from Apple, without any information about reasons. Our infrastructure builds on Apple infrastructure and contains more than 1000 iOS devices. We have paid enterprise account until April 2025. Why Apple cancelled our membership? We are reaching out to inform you that your Apple Developer Enterprise Program ("ADEP") membership will be terminated, effective February 12, 2025. Please be assured that this decision is not a result of any action or inaction on your part, and it is not subject to appeal. As of February 12, 2025, you will no longer have access to your membership and account-related services for developing and distributing in-house, internal use software. Certificates, identifiers, and provisioning profiles will be revoked, and the apps associated with your account will no longer function. In accordance with Section 11.3 of the ADEP Agreement, please immediately destroy all Apple Confidential Information that is in your possession or control and note your continuing obligations upon termination. Nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved.

I know Apple Engineers are busy, It’s great that non-Apple Engineers offer advice and assistance, but I kind of thought there’d be at least a reply from an Apple Engineer on MDM issues? I have posted about apple watch mdm issues and have got none responses

Hey, I have Enterprise Access on the account and have added the passthrough capability and the entitlement on the main project and the "Broadcast Upload" extension, too. The broadcast works except it returns a black screen. I am attaching some screenshots below of the entitlement file. I have tried searching online to no avail, so any help would be greatly appreciated. I am also attaching the code. import Foundation import AVFoundation import ReplayKit class VideoAssetWriter { private var isRecording = false private var outputStream: OutputStream? private func setupConnection() { guard outputStream == nil else { return } print("setting up connection.") let serverIP = macIP let port = 12345 var readStream: Unmanaged<CFReadStream>? var writeStream: Unmanaged<CFWriteStream>? CFStreamCreatePairWithSocketToHost(kCFAllocatorDefault, serverIP as CFString, UInt32(port), &readStream, &writeStream) guard let writeStream = writeStream?.takeRetainedValue() else { print("Failed to create write stream") return } self.outputStream = writeStream as OutputStream self.outputStream?.open() } func startRecording() { isRecording = true } func processVideoSampleBuffer(_ sampleBuffer: CMSampleBuffer) { print("Processing Sample 1") guard isRecording else { return } print("Processing Sample 2") sendVideoChunkToServer(sampleBuffer) } private func sendVideoChunkToServer(_ sampleBuffer: CMSampleBuffer) { guard let imageBuffer = CMSampleBufferGetImageBuffer(sampleBuffer) else { return } print("Processing Sample 3") let ciImage = CIImage(cvPixelBuffer: imageBuffer) let context = CIContext() guard let cgImage = context.createCGImage(ciImage, from: ciImage.extent) else { return } print("Processing Sample 4") let image = UIImage(cgImage: cgImage) if let imageData = image.jpegData(compressionQuality: 0.5) { guard imageData.count <= 10_000_000 else { print("Frame too large: \(imageData.count) bytes") return } if outputStream == nil { setupConnection() } print("sending frame size up connection.") // Convert to network byte order (big-endian) var frameSize = UInt32(imageData.count).bigEndian let sizeData = Data(bytes: &frameSize, count: MemoryLayout<UInt32>.size) _ = sizeData.withUnsafeBytes { outputStream?.write($0.baseAddress!.assumingMemoryBound(to: UInt8.self), maxLength: sizeData.count) } print("sending image data up connection.") // Send frame data _ = imageData.withUnsafeBytes { outputStream?.write($0.baseAddress!.assumingMemoryBound(to: UInt8.self), maxLength: imageData.count) } } } func stopRecording() { isRecording = false outputStream?.close() outputStream = nil } } This is the broadcast picker view wrapper: // Broadcast Picker View wrapper struct BroadcastButtonView: UIViewRepresentable { func makeUIView(context: Context) -> RPSystemBroadcastPickerView { let broadcastPickerView = RPSystemBroadcastPickerView( frame: CGRect(x: 0, y: 0, width: 200, height: 200) ) // Make sure this matches your broadcast extension bundle identifier broadcastPickerView.preferredExtension = "my-extension-bundle-identifier" broadcastPickerView.showsMicrophoneButton = false return broadcastPickerView } func updateUIView(_ uiView: RPSystemBroadcastPickerView, context: Context) { } } The extension SampleHandler: override func broadcastPaused() { print("paused broadcast") // User has requested to pause the broadcast. Samples will stop being delivered. } override func broadcastResumed() { print("resumed broadcast") // User has requested to resume the broadcast. Samples delivery will resume. } override func processSampleBuffer(_ sampleBuffer: CMSampleBuffer, with sampleBufferType: RPSampleBufferType) { print("broadcast received") assetWriter?.processVideoSampleBuffer(sampleBuffer) } Looking forward to any and all help. Information Property list: Information property list for the extension: The capabilities:

Our company has been trying to register for the Apple Developer Enterprise Program since September 15, 2024. However, it wasn’t until early November that we received an email requesting our business information. Following that, we contacted Apple’s team on November 15, 2024, to answer their interview questions. Now, more than a month has passed since that call, and we still have no idea about the status of our approval. When I check the account, it always shows 'Your enrollment is being processed. Your enrollment ID is 8K8SXNKA89.' I’ve also emailed Apple Support but have not received any further response. How much longer will this process take? Apple’s handling of this is excessively slow and frustrating

Hello! Everybody. We receive messages from our partners and customers about Enterprise Program Cancellation at 12 of February 2025. Is it a worldwide phenomenon and the Enterprise program will no longer be available for everyone or it is an issue with our customers and partners? Thank you very much for your replies!

Hi Apple Community, If a macOS Device is FileVault Encrypted, We are using the keys FDE_HasInstitutionalRecoveryKey, FDE_HasPersonalRecoveryKey from SecurityInfo to know the Device Encryption Type. But Some times rarely we get FDE_Enabled as true but both the above mentioned keys as false Also we get SecurityInfo Response patterns like these only if FileVault is enabled in Device with iCloud as option to unlock the disk Can we confirm this pattern or is there any way to know if device is encrypted with options other than Personal / Institutional Types <plist version="1.0"> <dict> <key>CommandUUID</key> <string>SecurityInfo</string> <key>SecurityInfo</key> <dict> ...... ...... ...... <key>FDE_Enabled</key> <true/> <key>FDE_HasInstitutionalRecoveryKey</key> <false/> <key>FDE_HasPersonalRecoveryKey</key> <false/> ...... ...... ...... <key>Status</key> <string>Acknowledged</string> <key>UDID</key> <string>..............</string> </dict> </plist>

We have an enterprise app for which one of the Users is facing the below error. Unable to verify app Internet connection is required to verify trust of the developer "&lt;Enterprise_distribution_Profile&gt;". This app will not be available until verified. What could be the reason behind this error as only one user is facing the issue. Is there a way to fix it.

I put in an Apple developer support email request more than a month ago and was never emailed backed. I put another email request in again and still nothing. What's going on here? Can someone from apple development support please contact me? We have an issue with renewing our dev program.

How to get developer account to use 500 devices for my internal app testing

We have a development where we are MDM managing iOS devices and attempting to enforce mutual TLS for all interactions with the MDM. We are DEP provisionng an enrolment profile that utilises an ACME hardware attested Device Identity Certificate. All interactions with the MDM endpoints are correctly utilising the ACME certificate for the client mutual TLS handshake. The certificate has Client Authentication Extended Key Usage. Behind the same API gateway and on the same SNI we are also serving paths to Enterprise application manifests and IPAs. We can see from the phone log and from packet traces the iOS device doesn't offer the Device Identity Certificate for client authentication when retrieving these URLs. We have also tried adding non ACME client certificates from the root trusted by the server to the initial profile with exactly the same outcome. If we temporarily disable the mutualTLS we can see that the request for the manifest has a userAgent of "com.apple.appstored/1.0 iOS/18.2 model/iPhone17,3 hwp/t8140 build/22C5125e (6; dt:329) AMS/1" which is not the same as the mdm interactions. Is it actually possible to achieve mutualTLS to authenticate these downloads or is a different solution required ? Any advice greatly appreciated.

Hello We extend the program every year, but after we sent a request for extension we do not receive a response. Our program is ending 23 november and we really need to extend it. We created 2 requests, but we did not receive a response to them either. How can we speed up the decision?

Hello! I've been facing an issue with notarizing a macOS app with an Enterprise API Key. Due to some misunderstanding setting up the project some years ago, the notarization step was using a developer's accounts API Key. I am looking to fix it to have everything centralized in the Enterprise account we work with, but I get "Debug [JWT] Generating new JWT for key ID" with the new key. This is using the xcrun notarytool directly to get more input. Using Fastlane it fails as: Error polling for notarization info: [11:29:25]: unexpected token at '' The project is deployed via MDM, so we need it to prevent the security warning. I used this documentation to create the key: https://developer.apple.com/documentation/enterpriseprogramapi/creating-api-keys-for-enterprise-program-api I have tried a Developer and an Admin access key, and the Account Holder has also created an Admin key but the errors keep the same. I just updated my Fastlane script to use the new key with the updated values. The old developer account key still works. I am not sure if I am missing any steps in the documentation or if this is not achievable. Important to add that all the profiles and certificates were already set up properly in the Enterprise account, the only error was using an App Store Connect Key instead of an Enterprise Key. Thanks in advance for the help.

Forum friends hello, our company has an enterprise developer account, the annual fee is 299 US dollars, this account is about to expire, we choose to renew, but in accordance with the requirements of Apple to answer the questions raised, after half a month of waiting, Apple finally rejected our renewal application, the renewal has been successful in previous years, may I ask you have encountered the same problem? Is there any solution? The failure of this account renewal has a great impact on the operation of the company. Thank you for telling us the solution.