Hi all, I initiated the request to Apple to convert from individual to organization membership. I’ve been waiting for more than 2 weeks since last email from Apple. Is there any way to escalate it? I am not receiving any further email updates after asking for an update twice. It would be really good at least to know how many days to expect the outcome if Apple could have simply replied so. Any help would be appreciated. Thanks.

In the latest submission, we encountered a problem that the seller name and company name of our app are not compliant. However, changing the company name is too troublesome because the company has other businesses. We want to apply for a new company for the app. Does anyone know how to change the seller name and company name of the current app to the name of the new company?

We'd like to give account holder role to another person in our team and when I tried to verify my account and post id photos in Developer app, I always got the next answer: 'Unable to Send Information, Your information could not be sent due to a connection error' with 2 buttons (try, cancel). I tried it many times with same result. I don't know what is wrong.

Hi, we are preparing to launch an app soon that will allow users to login via their apple or google accounts. We were reviewing the app review guidelines and had some questions about Login Services. Do we need to support username/email + password alongside social logins? If yes, can we support passkeys to get around this restriction? passkeys do not require any information so we think this should apply Apps that use a third-party or social login service (such as Facebook Login, Google Sign-In, Sign in with Twitter, Sign In with LinkedIn, Login with Amazon, or WeChat Login) to set up or authenticate the user’s primary account with the app must also offer as an equivalent option another login service with the following features: - the login service limits data collection to the user’s name and email address; - the login service allows users to keep their email address private as part of setting up their account; and - the login service does not collect interactions with your app for advertising purposes without consent. A user’s primary account is the account they establish with your app for the purposes of identifying themselves, signing in, and accessing your features and associated services.

Hello everyone, I’m looking for clarification and advice regarding my Apple Developer account termination. My account was terminated by Apple on November 22, 2024, and I attempted to appeal the decision before the one-year period had passed. Unfortunately, Apple rejected my appeal and explicitly stated that their decision was final and that they would not process any further appeals. Now, I’m wondering: does this mean I am permanently banned from the Apple Developer Program, or is there a chance I can reapply after a certain period? One year from termination. What I’ve Tried So Far: • I appealed after the termination, but Apple denied it and said they wouldn’t process further appeals. • I asked Apple Support whether I could reapply in the future, but I received a similar response saying their decision was final, not even answering my question.

t has been quite some time since I requested the Apple FPS package, yet I haven’t received it. I haven’t received any email either. Is there a developer support inquiry center where I can check the status of the process? Alternatively, could you share approximately how long it took for you to receive a response email?

Our company enrolled in the Apple Developer Program as an organization in July 2024. Everything was fine for several months, but in early January 2025, our developer noticed that the certificates were missing. When we logged into our developer account, we were shocked to see a page prompting us to “Enroll Today”—as if we had never joined in the first place. Clicking the enrollment button led us to an error page stating we cannot enroll. We immediately reached out to Apple Developer Support via email, but despite multiple attempts, we received no response. Strangely, our apps remain live on the App Store, App Store Connect functions as usual, and we continue receiving payments every month. However, we are completely blocked from developing and releasing updates. Today, I managed to reach Apple by phone. After being transferred to a senior representative, I was told they couldn’t tell me why this was happening. They only confirmed that a request had been made and that I should “wait.” That’s it—no explanation, no timeline, nothing. While it’s somewhat reassuring that they acknowledge the issue, I’ve already seen other developers with the same problem go unanswered for months. My suspicion? This account might be linked to an individual developer account from way back in 2015 when Apple’s registration process was far less strict. Could that be the issue? No idea—because Apple won’t say a word. Meanwhile, both of our apps have been exposed to several bugs, and customers are waiting for updates. If there’s still no response from Apple, I have no choice but to register a new account—purely to continue supporting our users. CASE ID: 102508598957

Hey everyone, I've been a longtime Apple customer, and recently, I started working on developing my own app. I made great progress and was excited to sign up for the Apple Developer Program—only to be shocked when I discovered that Apple had banned me for no apparent reason. Now, I’m unable to launch my own app for absolutely no reason... Has anyone else experienced this before? Feels like all my dreams just got crushed.

Hello Apple Developer Community, I'm hoping someone can offer advice on a frustrating situation with my company's Developer Program enrollment process. My timeline: Initial application: October 2024 Initial follow-up: October 2024 Requested document submission: February 2025 Multiple follow-up emails: February-March 2025 Current status: No response for months I've been trying to enroll my small startup (LLC) in the Apple Developer Program since October 2024. After initially being asked for documentation, I uploaded everything possible (including company formation documents). Despite multiple follow-up emails over several months, I've received no updates on my application status or confirmation that my documents were even received. My case number is 102426005487 (sharing in case Apple Support monitors these forums) but as I've followed up several times, there may be more different case numbers. Has anyone experienced similar delays or have suggestions on how to get actual human attention on this issue? I've tried emailing to devprograms multiple times without success. Any advice would be greatly appreciated!

I am enrolling to apple developer account and made a payment using UPI with Paytm and successfully setup Automatic payment from paytm and paid 8700 INR to apple but after that it is showing pending till now. Since 3 days passed till now i contacted apple support but no responce also money is debited from my account.

Hello there. Invited people can't receive an invitation on email. Please fix it asap With best regards

I am signed into Xcode for automatic signing. Which works for a random amount of builds and then the Account/AppleID dissappears from Xcode. This is a vital part of our CI/CD processes and disrupts the workflow alot. MacOS version: Apple M2 15.3 (24D60) Sequoia related: https://developer.apple.com/forums/thread/724434 https://stackoverflow.com/questions/50252887/account-automatically-removed-from-xcode

When I open developer.apple.com I do not see my other teams on the top right dropdown. After logging in, it directly takes me to one of my teams which is Nautilus and It does not allow me to change to other teams.

Hi everyone, I am experiencing an issue where I am unable to sign in to my Apple ID within Xcode. Even after updating my password and ensuring that all my credentials are correct, I continue to receive an "Incorrect username or password" error. However, I can successfully log in to Apple Developer Portal, iCloud, and Apple ID settings using the same credentials. Steps I've Taken to Resolve the Issue: Updated Software I have updated macOS Sequoia and Xcode to the latest versions. I have also verified that my Apple Developer certificates are up to date. Tried Resetting Authentication in macOS I removed all related entries for Xcode, Apple ID, and Developer from Keychain Access. Logged out of my Apple ID from System Settings and restarted my Mac. Logged back in and retried signing in to Xcode. Checked Authentication & Security Settings I verified that two-factor authentication (2FA) is enabled. Tried appending the verification code directly to the password when logging into Xcode. Checked Xcode Developer Directory Ran sudo xcode-select --switch /Applications/Xcode.app/Contents/Developer Verified using xcode-select -p, which correctly pointed to the Xcode Developer directory. Tried Resetting Developer Tools Removed and reinstalled Command Line Tools (xcode-select --install). Accepted the Xcode license agreement (sudo xcodebuild -license). Reinstalled Xcode Completely uninstalled Xcode using sudo rm -rf /Applications/Xcode.app and reinstalled it from the Mac App Store. Problem Summary: Xcode does not recognize my Apple ID credentials, despite them being correct. I can successfully log in to Apple’s web services, but not to Xcode. I have already attempted multiple fixes, including resetting keychain entries, reinstalling Xcode, and verifying system configurations. I would appreciate your guidance on resolving this issue, as I need access to my Apple Developer account within Xcode to continue working on my app. Thank you for your support.

Hi I keep adding my development team member and he is not getting the invite email. Path Users and Access -> add team member

I signed up for the dev account three days ago. I’ve sent multiple emails and requested a phone call multiple times and no one has responded to me.

operation couldn't be completed. (CoreMediaErrorDomain error -42709.) this error shows after update He has been coming here for the last 10 days. Please! please correct it as soon as possible

I have already paid to join the Apple Developer Program, and now I want to cancel the plan. I don’t even want a refund; I just want to revert my account to a regular developer status. Is this possible?

I have enrolled for being a developer 5 days ago. I am still seeing 'complete your purchase' in the main page. However, I did pay and got an email from apple with an order number. I wrote to Support and no news for 2 days. What should I do to get through?

Having issues updating app and publishing online, due to paid apps agreement. The app is free for distribution not a paid app, hence it is price at 0$. Can't access the agreement as well to verify and account is showing error messages when action is done. Also getting a membership expired message, and account membership is renewed till 2026.