Accounts

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Help users access and manage their external accounts from within your app without requiring them to enter login credentials using Accounts.

Posts under Accounts tag

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Compliance with Apple Policy Guidelines: Account Deletion vs. Deactivation Option
According to Apple's policy guidelines, if my mobile app includes a feature for creating user accounts, I must also provide an option for users to delete their accounts. However, in my app, account creation grants access to other enterprise accounts. Is it acceptable to offer an option to inactivate the user account instead of deleting it, in order to comply with these guidelines? https://developer.apple.com/support/offering-account-deletion-in-your-app/
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503
Jun ’24
Apple Login fails with Managed Apple IDs on supervised iPhones with iOS 17.3 version
We noticed that Apple Login fails if we try to login with Managed Apple ID on iOS 17.2 & 17.3 This issue could have been introduced in iOS 17 but we did not have iOS 17.0 or 17.1 to validate this. There are few prerequisites to this: Should be a supervised device. It can be enrolled in ABM or ASM. Apple ID should be Managed Apple ID Device should have a passcode policy Device should have “allowListedAppBundleIDs” added in the “com.apple.applicationaccess” payload If either of the above conditions are not met, then the issue does not happen. If the device is set up in the above way and we try to login with Managed Apple ID, then the login fails. Please refer the recording at this link: https://drive.google.com/file/d/1XG17loAuH_GB1IyGdwD8txjkHZWqGeD1/view?usp=drive_link We reproduced the issue three times and got the log files: Issue occurred at: 21st March 2024 at 19:54:58 IST a. Log file name: sysdiagnose_2024.03.21_19-55-26+0530_iPhone-OS_iPhone_21D50(07.54.58 pm).tar.gz b. Link: https://drive.google.com/file/d/1nk-cQPrVEZrAUgVmrxPCsSRDd4aNF8eK/view?usp=drive_link Issue occurred at: 21st March 2024 at 19:59:44 IST a. Log file name: sysdiagnose_2024.03.21_20-00-02+0530_iPhone-OS_iPhone_21D50(07.59.44 pm).tar.gz b. Link: https://drive.google.com/file/d/1VPcF77G2SK2c1rBK4S2GbLCAiQEeYPOB/view?usp=drive_link Issue occurred at: 21st March 2024 at 20:03:27 IST a. Log file name: sysdiagnose_2024.03.21_20-03-39+0530_iPhone-OS_iPhone_21D50(08.03.27 pm).tar.gz b. Link: https://drive.google.com/file/d/1zlLLMd0ugJoiZtmpWlarREFDl1vjZoWP/view?usp=drive_link During the above tests, this was the setup Passcode Policy: a. requireAlphanumeric: true b. minLength: 13 c. allowSimple: false allowListedAppBundleIDs: This can be anything but atleast one of them should be enabled. For example a. com.apple.AppStore b. com.apple.MobileAddressBook c. com.apple.calculator d. com.apple.camera e. com.apple.DocumentsApp f. com.apple.facetime What results I expected: The user should be able to login without an issue What results I actually saw: The user does not login We also created a ticket in Feedback assistant in March but haven't received any response: FB13694721
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Jun ’24
Developer Team not showing up in Xcode 15.4
Hi there, I currently hold an Apple Developer account that has two teams associated with it. One is my personal team, for which I pay for the Apple Developer Program. The other is a corporate account for which I am working. Despite seeing both teams in the Apple Developer (web) portal, I am only able to see one of them in the Xcode account settings page. I have reached out to Apple Developer support over the phone, and have been advised to post this issue here to better access support.
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417
Jun ’24
Adding custom Internet Account
Hi, I was going to use the Accounts framework to attempt to add a custom internet account so that our users can authenticate to our IdP (OAuth2) for their mail accounts. When using the Accounts framework, I got this warning: 'ACAccountStore' was deprecated in iOS 15.0: Use appropriate non-Apple SDK corresponding to the type of account you want to reference instead Is there any documentation on how to code/add custom Internet Accounts to macOS/iOS?
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Jun ’24
Your App Store Connect account requires immediate attention
Hi, I received a message from Apple developers, stating that I must upload documents to verify the authenticity of my personal account. I had uploaded them and they were rejected more than once, even though I am certain of the authenticity of the documents, and they match my data in the Apple developers account, and the images that were uploaded are clear, And high quality!
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574
Jun ’24
cancel the Apple Developer Enrollment ( Apple support Team help me )
Hello, I would like to cancel Enrollment Membership for the Apple Developer program Enrollment ID 3********9K i didnt pay the fee yet because i want to change it from solo to organization However, I couldn't find how to do this on the developer's website. And i coudn't send request from Support Center Page Also, it always return error in console logs when I sent request support by email method Please help me. Thanks [Edited by Moderator]
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Jun ’24
Adding Developer Account as Enterprise Account holder
My organization currently has an Enterprise account that we've been using for awhile. We now have an app that needs to be released to the public App Store, so need a regular Developer Account. This account should be tied to our organization, not to a specific person (just like our enterprise account). Is there a way to add the developer account to our existing enterprise account? Or does it need to be a new account? And if it's a new account, how do we get it tied to the same organization and manager (we have a person authorized to manage this stuff, but he's already the account holder on our enterprise account).
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497
Sep ’24
Cant delete ABM account
Recently i created an ABM account and seemed to work fine. all of the sudden we cannot log in anymore and we get a notification that this apple ID is deactivated (but it is active). when i want to reset password, deactivate or delete this user in ABM, i get an INTERNAL_ERROR message with no further explination. i can delete and deactivate other users but not this one. The log file is not realy any use since it sais 'SUB_STATUS, COMLETED_WITH_FAILURE". Any idea how i can resolve this?
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375
May ’24
Info su come muovere i primi passi per app rivoluzionaria
Hi, ho un'idea per un'applicazione che può rivoluzionare e agevolare riguardo l'utilizzo degli apparati video (telefoni, monitor, tv) per almeno il75/80% dell'intera popolazione mondiale. Vorrei che fosse un'operazione realizzata inizialmente da apple ios/os e in seguito su tutti i supporti. Mi piacerebbe creare, sviluppare o cedere l'idea ma non so proprio da dove iniziare. potete darmi info su questo? so che può sembrare una richiesta astrana, ma sono certo che questa app sarà una vera rivoluzione per tutti, o quasi Grazie Giovanni da Cagliari, Sardegna, Italia Hi, I have an idea for an application that can revolutionize and facilitate the use of video equipment (telephones, monitors, TVs) for at least 75/80% of the entire world population. I would like it to be an operation carried out initially by apple ios/os and later on all media. I would like to create, develop or sell the idea but I really don't know where to start. can you give me info on this? I know it may seem like a strange request, but I'm sure that this app will be a real revolution for everyone, or almost everyone Thank you Giovanni from Italy [Edited by Moderator]
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May ’24
Payment Issue and "Unable to Verify" Error for Apple Developer Account
Hello, I am experiencing a significant issue with my Apple Developer account. I paid the annual fee for the account, but when I log into my account on the web, it does not show that I have made the payment. Instead, it redirects me to the payment page again. Additionally, when I try to log in through the Apple Developer app, I receive an "unable to verify" error in the identity information section. I have been trying to open an account for about 2 months and I paid the fee a long time ago. Has anyone else experienced this issue? What steps can I take to resolve this? Your assistance would be greatly appreciated. Thank you!
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256
May ’24
More then 2 business day apple still not contact to charge money for enroll program
Im very socked after waiting more when 2 days and still no one contact whit me for charge money for enroll program. Support on apple is same worst write 1-2 business days 2 week not have reply. Im thing google is bad but him support reply 5-6 hrs and have live chat but apple nothing, no phone, no live chat only email and no one look at it. First im download apple dev im try to enroll from app im scan personal ID and im going on step to pay im add debit card in apple id all information ok when try to pay write unknown error contact whit itunes. im delete card from apple id im add again but option from enroll in app is missing and im do whit website and write we contact 2 business days. 1 week pass.
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May ’24
I can't Korea optical industry agency KOIA account login
Hello, I'm Won Ji-hye, head of the Korea Optics Industry Agency, who I inquired about over the phone. It is not possible to log in because the registered device number is registered as the number of the person who left the company or was in charge of the company. As a result, it is currently unable to provide services to users because it is unable to manage the application service. Since it is operated by the Korea Optics Industry Promotion Agency, it is possible to submit evidence with business cards, business registrations, and corporate seal certificates, but the number is not known. We look forward to your prompt help and response. Please call 053-350-7855 or the mobile number registered in your account.
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296
May ’24