I have manually released my new version since Jan 18, however, App Store doesn't update it, still displays old version. It has been 48h+, I also sent email, chat and called for support, but they all said that they'll need senior/technical supporters to fix this, and they're all busy now (?). Does anyone face the same issue?
App stuck in 'Ready for Distribution' for 24h+
Same here (except I published my update at 4pm EST on Jan 21). I opened a ticket with FeedBack Assistant: FB16381490 on my work account.
I'd like to point out that 72+ hours after users have been experiencing this outage that the systemstatus page hasn't been updated.