Accounts

RSS for tag

Help users access and manage their external accounts from within your app without requiring them to enter login credentials using Accounts.

Posts under Accounts tag

160 Posts
Sort by:

Post

Replies

Boosts

Views

Activity

> 1 Month with Apple Support, Unable to Enroll into Dev Program
Hey Guys,I don't know if this is the right thread to post as I couldn't find a dev specific one, if not Mods please remove it. But to give you some context, I had initially tried to enroll in the program years ago when I was under 18 but it seemed to have blocked me and I didn't realize. I then turned to my parents to use their accounts to publish and manage the apps I made for the longest time. I am now over 21 now and am setting up my own LLC and wanted to use my account so that I don't need my parents to help me sign in every time. I however got an error that saying that I wasn't able to enroll and everytime I called support, they would tell me that they were not able to verify me and that they couldn't help me further and they Hung Up On Me. I got In touch with one advisor who was nice enough to listen and let me explain my self and she said that an 'Internal Team' would have to look into this to let me enroll, I sent her my ID and my parent's account that I used to publish apps but it has been over a month now and I all I get in response is that she does not have any update and will be unable to provide any timeline or updates until she gets any. I have zero clue on how to proceed with this as I'm left in the dark and nobody in apple seems to want to help me.
0
0
345
Mar ’24
Haven't heard back from Apple support all week, need to update account info
I have a new developer account registered as an org and I noticed after registering that the address of the LLC is incomplete (it's missing the suite #). I've been trying to get in touch with Apple developer support for over a week now via phone callback request and email and haven't heard back. Can someone from Apple reach out if they're reading this, it should be a quick info update. Thanks.
0
2
336
Mar ’24
Developer License
As a new developer I apologise if this is simple. But I did call Support and they pointed me in this direction. I have an app in development that is not ready to put in the App store. I am yet to purchase a license and have been testing my app on my own devices with the 7 day expiry. I have someone prepared to test my app who is some distance from me. If I purchase a license will the app last longer than 7 days on both my and their device or will it still disappear every seven days. thanks
1
0
312
Mar ’24
Unable to setup DSA
Im unable to setup DSA. Whatever I try it never sends me the SMS and it refuses to call me. Then I tried to contact Apple using the contact form, they use my registered email-address there, but guess what, my email address is invalid according to the logs. "errorCode": "SOWS-EXECUTE-016", "errorToken": "EMAIL VALIDATION FAILED", "errorMessage": "Given emailAddress : XXXXX is Invalid", "errorSeveritv": "FAILURE" How to get in proper email contact with apple to fix those issues. I replaced my email address with XXXXX
2
0
701
Mar ’24
[Help] Cant access my Apple Developer account
Right now I'm using my personal account to access dev forums. But i can't login with my Dev account because Apple does not want to send me new Verification Code. Because of that i can't publish new app updates. I'm based in Thailand so customer support for developer account is really bad. Contacting the non developer account support they CAN'T help because i have to contact the special Developer Team and not Average User Team.
0
0
271
Mar ’24
Enrollment PENDING for more than 5 days
Good day! I've submitted my enrollment and paid the fee but I've yet to receive an email or any confirmation about my membership. One reason I could think of why this is happening is that I used my dad's credit card (consensual of course). Well anyways, my question is: Is it normal to have it pending for more than 5 days? And if so, what's the longest I could probably wait for? We're currently running late on an app store release so apologies if I sound impatient. Thanks for your help!
0
0
316
Mar ’24
Codeweaver Crossover problems, com.apple.provenance and SIP
Hi So Apple Support sent me here ... (Case: 102237195769 if anyone has access) My entire file system seems to be tagged with "com.apple.provenance" tags ... they're everywhere drwxr-xr-x@ 3 jon staff 96 20 Jan 2023 .vs-kubernetes com.apple.provenance 11 drwxr-xr-x@ 5 jon staff 160 21 Jun 2023 .vscode com.apple.provenance 11 drwxr-xr-x 12 jon staff 384 28 Feb 00:17 .vscode-server drwxr-xr-x@ 3 jon staff 96 11 Dec 2022 .warp com.apple.provenance 11 -rw-r--r--@ 1 jon staff 691 29 Nov 19:14 .wget-hsts com.apple.provenance 11 -rw-r--r--@ 1 jon staff 361 11 Dec 15:55 .zprofile com.apple.provenance 11 -rw-r--r--@ 1 jon staff 300 23 Jul 2023 .zprofile.bak com.apple.provenance 11 -rw-r--r--@ 1 jon staff 136 4 Dec 2022 .zprofile.pysave com.apple.provenance 11 -rw------- 1 jon staff 16802 27 Feb 22:20 .zsh_history drwx------@ 7 jon staff 224 21 Feb 14:28 .zsh_sessions com.apple.provenance 11 -rw-r--r--@ 1 jon staff 1681 24 Feb 18:24 .zshrc Now I don't know if this is related to the CrossOver (aka Wine) problem we're experiencing, or if it's a coincidence .. however I'd like to understand why every file that gets created ends up with this tag. When installing a Bottle in CO none of the shortcuts appear within the CO App .. which is where we started all of this. jon@ziggy ~ % cd Library/Application\ Support jon@ziggy Application Support % ls -lad@ CrossOver drwxr-xr-x 7 jon staff 224 28 Feb 02:02 CrossOver jon@ziggy Application Support % cd CrossOver jon@ziggy CrossOver % ls -la@ total 784 drwxr-xr-x 7 jon staff 224 28 Feb 02:02 . drwx------+ 184 jon staff 5888 28 Feb 08:56 .. drwxr-xr-x 3 jon staff 96 28 Feb 01:59 Bottles -rw-------@ 1 jon staff 239584 28 Feb 01:59 cxfixes.xml com.apple.provenance 11 -rw-------@ 1 jon staff 256 28 Feb 01:59 cxfixes.xml.sha256 com.apple.provenance 11 -rw-------@ 1 jon staff 155031 28 Feb 02:02 gstreamer-1.0-registry.x86_64.bin com.apple.provenance 11 drwxr-xr-x 5 jon staff 160 28 Feb 01:59 tie Problem Summary The Desktop shortcut keeps randomly vanishing from the Finder Favourites section Every file is tagged as com.apple.provenance and despite trying to clear the tags (which does work) they re-appear moments later. At this stage .. I've run out of ideas, Codeweavers support has gone silent and Apple Support said "try developer.apple.com" ... sigh Last night I flattened my M1 MBP and reinstalled. All looked good until Migration Assistant got involved and then it migrated across whatever is doing this as the problem persists.
0
1
672
Feb ’24
Urgent Help Needed: Risk of Losing Funds Due to Apple Developer Program Account Termination
Has anyone experienced issues with the Apple Developer Program leading to account termination? I'm facing this situation and am concerned about losing pending receipt. Any advice or shared experiences on whether it's possible to recover the funds would be greatly appreciated. "We have completed our investigation and have determined that your Apple Developer Program membership, or another membership associated with your developer account, has been used for dishonest or fraudulent activity. Because your account has been flagged for removal, any earnings payments are paused. Once your Apple Developer Program membership is formally terminated, you may petition the App Review Board to reinstate your account by completing the Re-instate a Terminated Developer Program Membership form. In your petition, provide the specific reasons why the App Review Board should consider re-instating your Apple Developer Program membership. Include details on what improvements you are planning to make to comply with the App Store Review Guidelines, Developer Code of Conduct and Apple Developer Program License Agreement. If you have questions, contact us. "
2
0
543
Feb ’24
Apple developer account creation delay
Hi there, Hope you're all doing great. It's been a while since we've submitted a request for an Apple Developer Enterprise Account creation. Until today, no email was received and it's showing since a week now that thy're still procession the request. We've sent an email to the Support Team but no response till today. we don't know if there's any issue with the data submited. What else can we do? How much time do they generally take to process account creation request? Thanks
0
0
444
Feb ’24
Developer login not accepting my Yubikey on macOS but ok on windows
I setup my Yubikey for 2FA on my login on macOS. It was working for some time but now it fails and goes into a loop. Both keys I had to setup fail. I can login to my account on windows fine. I think its broken and a bug. In Ventura I wasnt being given the silly passkey dialog only once I upgraded was I given the passkey dialog to select security key I had to download xcode 15.3 beta from windows and sftp it over. Even though I have beta enabled its not giving me the option for xcode 15.3
1
0
418
Feb ’24
I was added as a developer via Business Connect. Do I still need a developer membership?
Hello, I am working on a new App for my company that will be available for iOS and Android. I develop it in Visual Studio using .NET MAUI. I can deploy my development version of the App on an Android device without issues, but when I try to deploy to an iPhone, a dialog wants my Apple credentials. I was invited as a developer in Business Connect by the product manager. The account that invited me is already used for publishing several Apps the company made in the past. I log in with my new Apple developer account, confirmed all legal notices, but when I try to connect to the iPhone from Visual Studio, I get the following error. The Apple account is used for publishing Apps and I was invited as a developer. Do I need to enroll to the Apple Developer Program with my new account just to test the software on my iPhone?
0
0
413
Feb ’24