Unable to setup DSA

Question

wesdegroot OP

Created Mar ’24

Replies 2

Boosts 0

Participants 3

Im unable to setup DSA.

Whatever I try it never sends me the SMS and it refuses to call me.

Then I tried to contact Apple using the contact form, they use my registered email-address there, but guess what, my email address is invalid according to the logs.

"errorCode": "SOWS-EXECUTE-016",
"errorToken": "EMAIL VALIDATION FAILED",
"errorMessage": "Given emailAddress : XXXXX is Invalid",
"errorSeveritv": "FAILURE"

How to get in proper email contact with apple to fix those issues. I replaced my email address with XXXXX

Boost

Answer 1

staninprague OP

Mar ’24

Try DSA registration after erasing the browser History/Cash.

0

Answer 2

Florian-DQ OP

Mar ’24

Had a similar issue, I got a call but I couldn't complete the setup. Maybe using one of the different methods helps? The manual check worked for me.

0