Hi all,
I've been receiving a few emails reminding me about the deadline for Trader status. The thing is I already submitted it back in March, but it's still In Review.
Already emailed Apple Support several times about this but got no response.
Anyone having the same issue? How to get this resolved?
Navigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.
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We are trying to publish an app using React. We are getting the above refusal code but it's not enough to go off of to fix the issue. As far as I can tell, that method name isn't in use? Can I get some help please?
these are the questions that apple asks repeatedly.
This is the Home Screen of the app. What are the ways to publish my app publicly. what changes should I make if they keep on asking these questions? I have an organisational signup and with the organization ID users can be registered. the transfers are loaded from DB, if the registered user has a transfer assigned, it will be shown in the Home Screen.they can accept or reject the transfer as required!
AMFI: When validating /Users/path/to/product: Code has restricted entitlements, but the validation of its code signature failed. Unsatisfied Entitlements: com.apple.developer.team-identifier
anyone could help to solve this problem when I try to open my release build of the app ?
Email
Multiline
Dear Shiba Kar,
The information or attachments you provided were not sufficient enough for us to conduct a complete compliance check. To avoid your App Store Connect account from being disabled, provide the information again in a clear and readable format.
Make sure:
The name on the ID you provided matches the name associated with this account. To manage your account information, go to appleid.apple.com.
The information on the ID you provided matches the information you entered.
The photo or scan provided is a passport or other nationally- or state-issued ID.
The photo or scan is straight, properly focused, readable, and not obstructed in any way.
If you have any questions, contact us.
Regards,
The App Store Team
BlockQuote
How can I resubmit
anyone please help me to describe this error message? I've tried some way to solve this issue but still faces same error.
Hi,
We are a digital greeting card company. Users choose, customise and then download a card (mp4 file) which they can then send in WhatsApp or any other messaging app that supports sharing video files.
Users can either subscribe and send an unlimited number of cards or pay per card.
We would like to offer our customers the chance to add an Amazon voucher to their greeting card but are not sure whether it is financially viable unless we can avoid the app store fees on the voucher purchase. If a subscriber purchases a £20 Amazon voucher to accompany their greeting card and we pay 15% (as a small business) to Apple (£3) then we lose £2.60 as we have to purchase the gift card from Amazon for £19.60 (Amazon give a 2% discount).
From the Apple Review Guidelines I read: “Digital gift cards, certificates, vouchers, and coupons which can be redeemed for digital goods or services can only be sold in your app using in-app purchase."
Which seems to make it clear that we'd have to pay the fees however we have several competitors such as Prezzee who sell gift cards at face value (a £10 voucher costs £10) inside their app which makes me hopeful that there's a way.
Any help would be greatly appreciated. Our customers are constantly asking for this feature and we'd love to find a way to provide it.
Best wishes,
Benjy
Hi devs community,
I've run into an interesting situation with App Review that I'd like to get the community's perspective on.
My Safari extension "Protego for Reddit" (a content filter for Reddit) was rejected under Guidelines 2.3.7 for using "Reddit" in the name/subtitle, citing potential customer confusion.
What's puzzling is there are many established apps using the same naming pattern for the app name and subtitle, all currently on the App Store:
Narwhal 2 for Reddit - "Highly customizable Reddit app"
Sink It for Reddit - "Upgrade Your Reddit Experience"
Reno for Reddit - "instagram styled Reddit app"
Dystopia for Reddit - "A Better Way to Reddit"
MultiTab for Reddit - "Best viewer for image/video"
Nano for Reddit - "The wrist-based Reddit client"
Focus for Reddit - "A unofficial app for Reddit"
Monocle for Reddit - "A comprehensive Reddit client"
Redirect for Reddit - "Redirects to old.Reddit.com!"
Alerts for Reddit - "News"
rex for Reddit - "Lurk with ease!"
Comet for Reddit - "Fast, Robust, and Beautiful"
Redista client for Reddit - "Entertainment"
Readder for Reddit - "Entertainment"
lurkur for Reddit - "a new way to browse"
Pics HD for Reddit - "Entertainment"
Apollo for Reddit - "Closed. Goodbye and thank you!"
and more
I submitted a reply to the app review rejection and they told me that if I disagree with the outcome of their review that I need to file appeal to the App Review Board.
I've already submitted an appeal pointing out these precedents and explaining that the name accurately describes the app's functionality without implying any official association. While I wait for the response, I'm curious about a few things:
For those who maintain apps with "for [Platform]" in the name:
Do you face this rejection with every update?
Did you only have to appeal once, after which subsequent updates were approved?
Was there any special process to get your app "whitelisted" for this naming convention?
Has anyone noticed if this is a recent change in enforcement? The number of existing apps with similar names suggests this wasn't always strictly enforced.
For those who successfully appealed similar rejections:
How long did the appeal process take?
Did you need to escalate beyond the initial appeal?
My concern is whether I'll need to go through this rejection/appeal cycle with every update, which would significantly impact our ability to push out timely fixes and improvements. I've had to delay two updates due to this issue.
Context:
App description: Safari extension for filtering Reddit content on Mac
Current name: "Protego for Reddit"
Subtitle: "Filter your Reddit Feed"
Version: 1.3
Status: Awaiting appeal response
Many of these established apps even use "Reddit" in their subtitles, which makes the rejection of my subtitle "Filter your Reddit Feed" particularly confusing.
Thanks in advance for any guidance or shared experiences!
Thank you for your feedback on our app submission. We noticed that our latest version (1.1.7) was rejected for 4.3.0 Design: Spam. However, the previous version (1.1.6), with similar features and design, was successfully approved.
We can confirm that our app is unique, offering distinct functionality and user experience. It is developed using the React Native framework, with a carefully crafted interface and interactions to provide a high-quality user experience.
Due to issues with in-app purchases and several bugs in version 1.1.6 affecting user experience, we urgently need to release this update (1.1.7) to resolve these issues and ensure a stable, secure app for our users. We hope to fully resolve this matter to avoid inadvertently encountering this guideline in future releases.
We kindly request that the review team re-evaluate the uniqueness and design of our app and assist us in expediting the review process so that we can push this update to our users. If you need further clarification or additional information, please don’t hesitate to reach out.
Thank you for your support and understanding.
Best regards,
365 Internet Inc
Hello!
I developed an app with subscription and I I'm having trouble publishing it in Apple Store:
Why Do Apple is complaining about the title, subscription length and price? All information requested is in my paywall screen .
Does anyone know how to solve it? What's wrong? Ps. The app use native iOS payment method.
This question came up, a customer wants to add payment, with gesture, to their app. This gesture is a swipe, from bottom to top (like when minimizing applications). The question immediately arose, will the application pass the review with such UI/UX ? Will there be any problems ? I'm not talking about problems when the user can minimize the application when paying, or pay (accidentally) when minimizing. I want to know if there will be any problems from Apple's rules when releasing the app ? I haven't found the exact information yet
Hello -
my apologies, I am here looking for help. Please. I am not a developer. I was tasked with updating our company’s squarespace website, and when I transferred our third party domain between Squarespace sites via nameserver, it removed our app from the App Store. Squarespace is telling me I need the app DNS code? Then they’re telling me to generate an API key from Squarespace? I keep getting different answers from their support team. I don’t know how all of this works. I didn’t change the domain, but I now realize I messed it up by updating the nameserver. Please can anyone provide some insight on what might fix this?
Help please. Tell me how to correctly verify a receipt using the apple/app-store-server-library for node.js? After what is the receipt considered verified? Old verifyReceipt is deprecated.
"I lost the original code for my app, and I want to recreate it and upload it as an update to the existing app in the App Store. How can I ensure that the new app will be recognized as an update rather than a new app?"
I'm experiencing issue during Introductory offer creation.
Steps to reproduce:
Press 'Set up Introductory Offer'
Select all Countries or Regions for Introductory Offer
Select Start Date and End Date
Select type of Introductory Offer: Free, Duration: 1 week
Confirm
Result:
Several rows have blank Countries or Regions fields.
"An error has occurred. Try again later." is shown.
Response is 409 status code, response is array of
[
{
"id": "77cdf09d-21f8-4acb-89e9-2123f40925da",
"status": "409",
"code": "ENTITY_ERROR.RELATIONSHIP.REQUIRED",
"title": "The provided entity is missing a required relationship",
"detail": "You must provide a value for the relationship 'territory' with this request",
"source": {
"pointer": "/data/relationships/territory"
}
},
...
]
Can I use the TestFight app icon to link to my app inside TestFlight?
All I found is this forum post that does not give a precise answer.
Should I contact https://www.apple.com/legal/contact/trademark-information.html for that matter?
Thank you
https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&id=1515995528&p=mdm-lockup&caller=MDM&platform=enterprisestore&cc=IN
Hi Guys,
I need one help.
The thing is user of my apps, don't want their app to get auto update unless they manually go and do it.
Is it possible for me stop automatic update of my application by app store through my application.
[Note:- I know we can disable the automatic update from setting, but this then become user dependent, and i want to control it through my app, As this is important for my users.]
Till now i got to know this is possible through Apple VPP, but that is mainly for enterprise application.
What happens if I register as a trader on AppStore Connect? Is it only for selling my apps in EU? Or is there any other advantage or disadvantage?
Blank result for uclient api.
url: https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&id=1515995528&p=mdm-lockup&caller=MDM&platform=enterprisestore&cc=IN
Response :
{ "results": {}, "version": 2, "isAuthenticated": false, "meta": { "storefront": { "id": "143467", "cc": "IN" }, "language": { "tag": "en-gb" } } }