Accounts

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Help users access and manage their external accounts from within your app without requiring them to enter login credentials using Accounts.

Posts under Accounts tag

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Hi, this is very urgent. ive purchased the apple developer program a few days ago from the developer app, and it all went smoothly, and the money is gone from the bank. I've also received the invoice and agreements in the email. but now, it says in the app that account enrollment couldn't be made from the app for this Apple ID. also when signing from the web it says that I need to complete the purchase and leads me to buy it again. please respond fast thank you, the money is already paid.
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245
Feb ’24
Apple Developer Account Enrollment and purchase issues
Hello, I found on the forum a lot of people who has the issue of making enrollment of their developer account, I have the same issue I can't enroll using my MacBook Pro : Enrollment through the apple developer app is not available for this Apple ID .. so when I used safari to complete enrollment I have submitted all my personal informations and also credit card informations and initiated the order, no money transaction executed from my bank account using my credit card and also I got an email says I will be notified when my order and items are ready .. when o go back to apple developer portal I see Pending state and a message ask me to complete purchase ( like I make new purchase using my credit card ) I don't understand why apple it is so complex to have only the apple developer account subscription and I don't understand why I can't use my MacBook Pro and I don't understand why in apple developer portal I see a message ask me to make purchase knowing that I have already initiated using my credit card purchase .. why it is so complicated
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361
Feb ’24
Membership payment not processed as I enrolled in the Apple Developer Program without an iPhone
I've been waiting since December for my payment to the Apple Developer Program to be processed by Apple. I have not received any assistance from Apple, only excuses why their support is so slow and that I should try paying using the Apple Developer App. I think I finally figured out why Apple is not processing the payment, it is because the payment is being initiated via Credit Card from a Windows PC. I luckily have a friend who has an iPhone so I will attempt to make payment using an iPhone, installing the Apple Developer App and adding my credit card as a payment option. If this succeeds I will let you all know. Wish me luck!
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323
Feb ’24
anonymous authentication
Garritt, Kudos for leadership on making Apple PassKeys a reality. would like to consult with Apple security/privacy/authentication teams about new anon/auth tools for web security and device logins generally. concepts are shared in uspto pending patent app 17/572336, for which notice of allowance has issued. thanks, timo founder and seo PoKos Communications Corp. 603.491.9792 (m)
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482
Feb ’24
Your enrollment is being processed
Hello We would like to inquire about the status of our long-standing account. We also require information on the expected timeframe for the approval of our account, as we have diligently submitted all the requisite documents. Understanding the anticipated duration for the approval process is crucial for our planning and organizational purposes. Therefore, we kindly request clarification regarding the estimated timeline for the approval of our account
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222
Feb ’24
Switching Personal Account to Company Account
Hi everyone, I had a personal app store console account in back 2019 and the membership was expired after 12 months and now I have a registered business in India and want to publish our mobile app on iOS store for our users. So, should I renew the old membership and can I change the developer name to business name as I don't want to show my personal name with the apps. Is it possible? Can I transfer the ownership to the business email? Can I rename the console account only?
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1.2k
Feb ’24
Implementing Premium Services for Users Upgraded via Website in iOS App
Hello, I am seeking advice on integrating a feature in our iOS app related to user subscriptions and account upgrades. Our current setup allows users to upgrade their subscription to a premium account level exclusively through our website. The app, as it stands, does not support in-app account upgrades. However, we aim to offer advanced services within the app to users who have upgraded their accounts through the website. I'm interested in understanding the guidelines and best practices to follow for this scenario to ensure compliance with App Store policies. Any insights, experiences, or suggestions from the community would be greatly appreciated. Thank you!
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272
Feb ’24
Apple Developer Account
I enrolled and payed for Apple developer program on 16 Jan, today is 25 Jan and I still haven't heard from apple, I also tried to reach out using "contact us" section and I opened a support case, they claimed they will response within two business days but that didn't happen... It is also worth mentioning that I received an order acknowledgment email on the same day that I payed.
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280
Jan ’24
Fresh Apple ID but no access to AppStoreConnect
I have just enrolled with Apple Developer Program as an Individual. After purchase and payment steps are done I can login to developer.apple.com and I can see in the "Membership detail" it confirms my details. Team ID: xxxxxxxxxxxxxx Program: Apple Developer Program Enrolled as: Individual However when I try to login to appstoreconnect.apple.com/login it constantly fails with this error message "To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect. I have Developer program on my account and my account enrolled as Organization." In XCode, I logged in with same Apple ID, in account settings section. I see this details: Team: Role: Agent Is there anything I missed that can help me to resolve this issue? Thanks
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344
Jan ’24
My enrollment ignored for a week now!!!
Applied for Apple Developer Account 6 days ago. Received the order acknowledgment email from Apple saying: "Thank you for your order. Here is a summary of your order request, which will be processed within 2 business days. We will notify you when your items are ready". It is been more than 48 hours now, neither I have heard from them nor my Debit Card is charged with the amount of 99$. Can anyone help me understand what is going on? Why it is taking such a long time? Please help!!
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220
Jan ’24
Payment Delays with no response
Hi, Anyone here dealt with delayed payment on Apple side based on "we are reviewing your account as there were some irregular activities" We have reached to Apple Finance team via 'itspayment' email but unable to get any response over past 10 days other than one seemingly automated - "thanks for your patience - continue monitoring" Holding up entire revenue of a month is catastrophic for small business like us. This had delayed payroll and vendors payment and we have NO WAY TO CALL or CONNECT with anyone on the apple side. Curious to know if and what any one has done in this situation? And what is a timeline that you experienced? The lack of transparency and the treatments Apple Finance team has given developer partners is shameful.
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255
Jan ’24
Add external AppleID to Enterprise Program as administrator
Hi, we have a scenario like this: my company have a Developer Program our customer have an Enterprise Developer Program The customer want to delegate us to develop, manage and deploy our custom app by adding a new Admin user on their account. The question is: should we provide the our account owner's appleid, or we can provide another appleid (which is also configured as an admin on our account)? Thanks in advance
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309
Jan ’24
Getting a DUNS Number if Already Applied
Hello all! We have applied for a DUNS number through the Apple website. However, we were not approved for a DUNS number due to insufficient information provided: my number seems to be incorrect and/or email address is not directly related to my business. My questions are how long until I have to reapply as the website suggests I already applied and can take up to 5 business days to get a response, and my other question is who can I respond to if the email stating my DUNS was denied but can not respond?
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459
Jan ’24
Message "We'll be back soon" appears when I'm trying to login to apple developer page
Hi, I'm trying to login to Apple Developer page (https://developer.apple.com)and the page displays "We'll back soon" message. I have this issues more than 3 weeks. It's frustrating becuase the people of support don't give any explanation or solution regarding this error. Please, can you help me with this issue. I have to update some applications to AppleStore but I can't do anything.
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315
Jan ’24