Accounts

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Help users access and manage their external accounts from within your app without requiring them to enter login credentials using Accounts.

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XCodeBuild (Xcode16) account verification error
Our CI process uses XcodeBuild tools. It used to work very well. The shell code is as follows: step 1 "++++++++++++++++clean++++++++++++++++" xcodebuild clean -workspace ${WORKSPACE_NAME}.xcworkspace \ -scheme ${SCHEME_NAME} \ -configuration ${configuration} step 2 "+++++++++++++++++archive+++++++++++++++++" xcodebuild archive -workspace ${WORKSPACE_NAME}.xcworkspace \ -scheme ${SCHEME_NAME} \ -configuration ${configuration} \ -archivePath ${ARCHIVE_PATH} -allowProvisioningUpdates YES step 3 "+++++++++++++++++ipa+++++++++++++++++" xcodebuild -exportArchive \ -archivePath ${ARCHIVE_PATH} \ -exportPath "${IPA_PATH}" \ -exportOptionsPlist ${EXPORT_METHOD_PLIST_PATH} \ -allowProvisioningUpdates YES However, there is a problem after upgrading Xcode16. When it is executed to the third step, there will be an error in the error account. Even if I delete my developer account, and then log in again, the same error will still be reported. The specific error is as follows: ** ARCHIVE SUCCEEDED ** /var/folders/ch/1mvd9gz11cn8zy9h254qz2600000gn/T/jenkins6531487518988891980.sh: line 194: -allowProvisioningUpdates: command not found +++++++++++++++++ipa+++++++++++++++++ 2024-10-10 18:20:35.630 xcodebuild[58030:2528109] [MT] IDEDistribution: -[IDEDistributionLogging _createLoggingBundleAtPath:]: Created bundle at path "/var/folders/ch/1mvd9gz11cn8zy9h254qz2600000gn/T/xxxxxx_2024-10-10_18-20-35.623.xcdistributionlogs". 2024-10-10 18:20:35.724 xcodebuild[58030:2528191] DVTDeveloperAccountManager: Failed to load credentials for xxxxxxxxxx: Error Domain=DVTDeveloperAccountCredentialsError Code=0 "Invalid credentials in keychain for xxxxxxxxxx, missing Xcode-Username" UserInfo={NSLocalizedDescription=Invalid credentials in keychain for xxxxxxxxxx, missing Xcode-Username} 2024-10-10 18:20:35.733 xcodebuild[58030:2528191] DVTDeveloperAccountManager: Failed to load credentials for F38D3CD7-C794-4F88-93ED-4FDDD8EDF72B: Error Domain=DVTDeveloperAccountCredentialsError Code=0 "Invalid credentials in keychain for F38D3CD7-C794-4F88-93ED-4FDDD8EDF72B, missing Xcode-Username" UserInfo={NSLocalizedDescription=Invalid credentials in keychain for F38D3CD7-C794-4F88-93ED-4FDDD8EDF72B, missing Xcode-Username} 2024-10-10 18:20:35.742 xcodebuild[58030:2528191] DVTDeveloperAccountManager: Failed to load credentials for ***@***.com: Error Domain=DVTDeveloperAccountCredentialsError Code=0 "Invalid credentials in keychain for ***@***.com, missing Xcode-Token" UserInfo={NSLocalizedDescription=Invalid credentials in keychain for ***@***.com, missing Xcode-Token} 2024-10-10 18:20:40.521 xcodebuild[58030:2528195] IDEDistribution: Failed to log in with account "(null)" while checking for an App Store Connect account (Error Domain=DVTServicesAccountBasedSessionErrorDomain Code=0 "Unable to log in with account ''." UserInfo={NSLocalizedFailureReason=Unable to log in with account ''., NSLocalizedRecoverySuggestion=The login details for account '' were rejected., DVTDeveloperAccountErrorAccount=<DVTAppleIDBasedDeveloperAccount: 0x600002d92a80; username=''>, NSUnderlyingError=0x600002758ab0 {Error Domain=DVTPortalServiceErrorDomain Code=1100 "Your session has expired. Please log in." UserInfo={payload={ creationTimestamp = "2024-10-10T10:20:40Z"; httpCode = 200; protocolVersion = QH65B2; requestUrl = "https://developerservices2.apple.com/services/QH65B2/viewDeveloper.action"; responseId = "12827504-3d86-4601-bcf7-efc0dccb0655"; resultCode = 1100; resultString = "Your session has expired. Please log in."; userLocale = "en_US"; userString = "Your session has expired. Please log in."; }, NSLocalizedDescription=Your session has expired. Please log in.}}}) 2024-10-10 18:20:40.760 xcodebuild[58030:2528195] IDEDistribution: Failed to log in with account "(null)" while checking for an App Store Connect account (Error Domain=DVTServicesAccountBasedSessionErrorDomain Code=0 "Unable to log in with account ''." UserInfo={NSLocalizedFailureReason=Unable to log in with account ''., NSLocalizedRecoverySuggestion=The login details for account '' were rejected., DVTDeveloperAccountErrorAccount=<DVTAppleIDBasedDeveloperAccount: 0x600002de7e80; username=''>, NSUnderlyingError=0x6000027842d0 {Error Domain=DVTPortalServiceErrorDomain Code=1100 "Your session has expired. Please log in." UserInfo={payload={ creationTimestamp = "2024-10-10T10:20:40Z"; httpCode = 200; protocolVersion = QH65B2; requestUrl = "https://developerservices2.apple.com/services/QH65B2/viewDeveloper.action"; responseId = "e49c99d0-861c-4d80-9cd7-8430bcdfa6a6"; resultCode = 1100; resultString = "Your session has expired. Please log in."; userLocale = "en_US"; userString = "Your session has expired. Please log in."; }, NSLocalizedDescription=Your session has expired. Please log in.}}}) 2024-10-10 18:20:41.053 xcodebuild[58030:2528195] IDEDistribution: Failed to log in with account "(null)" while checking for an App Store Connect account (Error Domain=DVTServicesAccountBasedSessionErrorDomain Code=0 "Unable to log in with account '***@***.com'." UserInfo={NSLocalizedFailureReason=Unable to log in with account '***@***.com'., NSLocalizedRecoverySuggestion=The login details for account '***@***.com' were rejected., DVTDeveloperAccountErrorAccount=<DVTAppleIDBasedDeveloperAccount: 0x600002de7b80; username='***@***.com'>, NSUnderlyingError=0x6000027a4780 {Error Domain=DVTPortalServiceErrorDomain Code=1100 "Your session has expired. Please log in." UserInfo={payload={ creationTimestamp = "2024-10-10T10:20:41Z"; httpCode = 200; protocolVersion = QH65B2; requestUrl = "https://developerservices2.apple.com/services/QH65B2/viewDeveloper.action"; responseId = "5819c66e-bd35-4af3-ae6a-0e66193fa2bb"; resultCode = 1100; resultString = "Your session has expired. Please log in."; userLocale = "en_US"; userString = "Your session has expired. Please log in."; }, NSLocalizedDescription=Your session has expired. Please log in.}}}) error: exportArchive The operation couldn’t be completed. Unable to log in with account ''. error: exportArchive Provisioning profile "iOS Team Store Provisioning Profile: com.xxxx.xxxxx" doesn't include signing certificate "Apple Distribution: xxxxxxxxxxx". ** EXPORT FAILED ** At the same time, a lot of blank error accounts will appear in Xcode-Settings-ACCOUNT. The screenshots are as follows How should I solve this problem, I look forward to your reply very much
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The account is suspended and paying is not completed
it's been 48 hours and I still haven't received a link where I can upload an ID, nor have I been able to pay. My account has been suspended and paying transactions cannot be completed no matter which card I try. I need to send a link where I can upload an ID and speed up the registration process. I have written my mobile application, completed its codes and now I have to publish it. My client is waiting for the application to be published. I need urgent help with this.
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212
Sep ’24
App Store Developer Name Mismatch - Team Account vs. Personal Account
Dear Apple Support, I'm experiencing an unusual issue with the developer name displayed for my app on the App Store. Here are the details: App Submission: The app was created and uploaded using our team's Apple Developer account (Team Name). App Store Display: However, the developer name shown on the App Store is my personal name, not our team/company name. Account Access: In App Store Connect, I have Admin access to the team account. I can see and manage the app, but I cannot find where to change the displayed developer name. Expected Behavior: The App Store should display our team/company name (Team Name) as the developer, not my personal name. Attempted Solutions: I've reviewed the app's information in App Store Connect, checked our account settings, and verified the build settings in Xcode. I cannot find the source of this discrepancy. Additional Information: I'm seeking assistance to: Understand why my personal name is being displayed instead of our team name. Learn how to correct this so that our team/company name appears as the developer on the App Store. Ensure this doesn't happen with future app submissions. Thank you for your help in resolving this issue.
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241
Sep ’24
Seeking Solutions: Distributing iOS Apps with CarPlay Entitlement via Enterprise Profiles
Dear Apple Developer Support Team, We are seeking a solution that would allow us to include the CarPlay entitlement while distributing our app using an enterprise profile. Could you please provide guidance on how we might achieve this? Are there any alternative approaches or considerations that could help us navigate this limitation? Your expertise and advice would be greatly appreciated as we work to ensure our app meets the needs of our users while complying with Apple’s guidelines. Thank you for your time and support.
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Sep ’24
Apple Developer Account Creation Issue
Hi I have completed the all of the steps to enroll in Apple Developer Program , And at the end it pay $99 , but these are not deduct from my Account. But got that email , " Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days. We'll notify you when your items are ready. Order Details: Apple Developer Program US$ 99 Best regards, Apple Developer Relations " But when i go to my account again then this message was showing. " Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process " . Is my account has created, under processing or failed. And when i tried to pay again then get this message , "We are unable to complete your order There was an issue when we processed your order. Verify that your information is correct and try again. If you need further assistance contact us. Duplicate order"
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Aug ’24
Developers, friends, no Caps Lock to get your attention but i REALLY need your help!
Let me start by apologizing for the long read.. I am not an Apple Developer or Power Mac user per se but I am also not a beginner. I am desperate for a solution because I’ve hit a wall. Im sorry I cant attach a Etrecheck report because it doesn’t support my Mac OS 15 Beta 6 on a M1 Macbook Air. … So once I changed my password ant root’s using the command, but many restarts later I would still use my old password to get in so I ignored. But a week later and after finishing up a Time Machine backup, neither my old or new password would get accepted on screen-lock. I’m not sure if the things I just mentioned are related but its definitely worth mentioning. The reason for my doubt is because I was able to log in to the Web GUI of Webmin remotely using my iPhone and my username and the password I changed the wee earlier; the same one that got me locked out of Mac user accout (I tried both old and new). Activating root from the Webmin panel allowed me to log in to my Macbook as root for the first time and went through the ame process as if it was a fresh install. I coulnt understand what was going on at this point Why did TouchID and passwordA fail only a few days later when I decided to do this ***** move? Why only after I finished backing up? I waited for the account locked timer to finish a few times but it would be in vain because it would just restart the the temporary lock each time the timer hits 0 or when I restart.cEven when I tried to change my account password from the root account GUI or terminal, it would accept the root password I enter but nothing happens…What’s even weirder is that MacOS would not accept that password I always use on the occasion of adding a new user. Any admin task is ok except for when I try to add a new user!!! WHAT THE HELL?!?! Regardless of what the causes for this are, the symptoms and how each one contradicts the other are very weird and illogical, at least for me. Finally, and I regret to say, that booting into recovery isn’t an option because every time I try holding the power button maybe a second or two after the chime sounds and the ztApple logo appears. I started experiencing this symptom around 2 years and I scoured the internet for a solution or any other way I could get into recovery but it seemed like I was the only one on earth to experience this problem. The local Apple repair wanted $100 just for opening up the laptop and typing up a report, so I couldn’t justify paying that amount for something I didn’t exactly need at that time and was able to live my life without needing to get into recover mode which I still hope would be the case now… and that is why I am being this details because every time I try to search for my problem I find that booting into recovery mode is always the recommended step to diagnose my password/account lock password. Some more notes in case it would help anyone identify the problem I am facing which I hope I didn’t make worse by being in the root account all this time which at the time of sending this post is almost 16 hours. When I logged into root, I went through all the prompts you would get when starting an account for the first time but skipped everything including setting up TouchID and my Apple ID. However, I did later log in to my Apple ID in haste and got the message on my iPhone that a new device was being set up, but after looking into it, it seemed like nothing changed from my device list. It hasn't been 24 hours logged in as root and besides all the weird stuff I', experiencing, Seqouia ihas become generally sluggish-- it hangs when I'm using everyday stuff like TextEdit, or when I try to go to the Advanced tab in Finder. The most unusual thing which I've already mentioned earlier is the password I have set for roo (System Administrator at the prompt) not getting accepted by the system when I try to add a new user when in all other scenarios that require System Administrator privileges. I hope someone from the community can help me out, and once again I do apologize for the long read, but my intention was only to minimize the need for back and forth like most otherone-linee reports spanning several pages. I am quite embarrassed by this because I don’t know what I was thinking when I tried changing my account password like that from the terminal, but then again I am only 90% sure that was the cause, as for the other 10% … it's a total mystery!! Thank you.
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Aug ’24
Account not accessible after notrizing status 7000
I have built a time tracking software that I tried notarizing multiple times. First there was some technical error, I did not know the process. When I setup the process according to guidelines, my app was rejected saying that my Team is not configured. When I saw the apple account the next day, I was not able to see the Identifier & Certificate section. I guess my access got limited. I tried from two different accounts and both of them got blocked. My application is made in Electron Js and Vue. The app size is 103 MB.
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Rejected 5.1.1 Legal: Privacy - Data Collection and Storage
I received this notice when I submitted my app to the App Store: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage The app requires users to register or log in to access features that are not account-based.Apps may not require users to enter personal information to function, except when directly relevant to the core functionality of the app or required by law. For example, an e-commerce app should let users browse store offerings and other features that are not account-based before being asked to register, or a restaurant app should allow users to explore the menu before placing an order. Registration must then only be required for account-specific features, such as saving items for future reference or placing an order. My app is not e-commerce and does not sell anything. We have partnered with my local university to build an app for their students. It requires a login to use the app because the user must be a student or staff member. The app is a discount app for local businesses. The university wanted to give back to its students, so they partnered with many businesses in our area to provide special discounts. Inside the app, the user only needs to log in to view all of the discounts. There are no special codes or additional actions required; the discounts are just visible. We currently have an older version of this app (which was open to everyone) on the App Store. It was approved 2 months ago with no issues, and users still have to log in to that version. The university wanted to create two separate apps: one for students and one for everyone else. We plan to release the second app soon, but for now, we are trying to get the student version out before school starts in a couple of weeks. How can I address this issue or get around it? The entire functionality of the app requires users to log in, but the reviewer does not seem to understand this.
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846
Jul ’24
Apple ID verification failed message
Just bought a refurbished iPad for our son. Created an Apple ID for this device. When we enter the Apple ID and password we get a Verification Failed message that reads “verification codes can’t be sent to this phone number at this time.” This is an WiFi only device and we have not connected it to a phone number. Any help?
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Jul ’24
Urgent: Unable to Access Funds in Developer Account for Almost Two Years
Hello, I am writing to seek urgent assistance with a long-standing issue regarding my Apple Developer account. For nearly two years, I have had funds accumulated in my account from app sales, but I have been unable to access them. Despite numerous attempts to contact Apple Support via email and other channels, I have not received any response or assistance. The funds have remained in my account, and every time I try to reach out for help, my requests go unanswered. This has been a frustrating experience, and I am at a loss on how to proceed further to resolve this matter. Can someone from the Apple Developer Support team please help me with this issue or guide me on how to speak with a representative over the phone? Your assistance in resolving this matter promptly would be greatly appreciated. Thank you for your attention to this matter. Best regards, Nitzan. Y&N AI Solutions (which is by now already closed)
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Jul ’24
Xcode 16 beta 3 can't load Teams in VM
I'm currently setting up a new build environment. Our old build server was a small M1 Mac Mini set up to build our, up-to-now, only app. Since we now have a second app (and probably more to come) and have some issues building all on the same mac (gem versions, flutter versions, etc.) I now set up a virtualized build environment. I'm currently running a MacOS 15 beta 3 VM on a M2 Mac Mini also on MacOS 15 beta 3. The VM has all basic tools inside, including Xcode 16 beta 3 and is logged in with our AppleID for our build server. The VM is spun up with a non-persistent storage before the build, installs the gem's/flutter in the correct version, checks out the code and builds it. Now I'm getting an error on the build, that I have to select a development team, but he team is already selected and the build is working fine on the old M1 Mac Mini. It is suggested to login to Xcode, so I logged in to Xcode in the VM, which itself was successful, but when loading the teams I'm getting the following error: Decoding Error There was a failure decoding response: (HTTP 401, 60 bytes) The data couldn't be read because it isn't in the correct format.. The account info is correct, it's the same account that is logged in to MacOS and it's the same account from the old build system. I guess this somehow has to do with the MacOS VM (before MacOS 15 it was not possible to signin to an apple id, this is also the reason why I use the beta). Is there any chance to fix this and get it working? We are not able to use Xcode cloud builds (or any other cloud services) due to corporate policies. We are also not able to buy a dedicated Mac Mini for every app (too expensive and too much time needed for maintenance).
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Account Authentication Modification Extension on iOS 18
We currently have an Account Authentication Modification Extension in our iOS App so that users can update their passwords directly from within the Passwords section in the iOS Settings App. On iOS 18 beta3 the extension is not executed from the new Passwords app. Instead the URL associated with the credentials is opened when choosing to change a password. Will it still be possible to integrate with the new Passwords app or is this no longer supported? https://developer.apple.com/wwdc24/10125 only mentions https://example.com/.well-known/change-password Also, can we provide the information to the Passwords app that our service does not support verification codes? So that the "set up verification code" option is not displayed for our website in the Passwords app.
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Jul ’24
How to create a user account without a password?
Long time ago, probably more than 10-15 years ago, I could create a user account without a password. I have since migrated my whole setup through many generations of hardware and updates to MacOS and still have an account that doesn't have a password (you just click on it and it logs in directly alternatively you enter the name and press enter, no password needed). However, since many years the UI used to create a new user doesn't allow you to leave the password field empty. How can I, using a current version of MacOS, create another account like my old password-less account? From the command line or the UI. Alternatively, can I remove the password from an existing account? I have looked into this before and found instructions, which I think I followed, unsuccessfully, to use the Netinfo Manager (this is oooold!), dscl etc, so far to no avail
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462
Jul ’24
Can I pay for more than one Apple Developer Program Enrollment with one Visa card?
Hello dear forum members and Apple Team! I paid for Enrollment membership in Apple Developer Program 8 months ago and this account is active. My question is: can I use the visa card I used in the first account I opened to pay for another Enrollment on the Apple Developer Program platform? My second question: I filled in all the required information to become a member of the Apple Developer Program platform and completed the last stage of payment, but my visa card has not been charged. And I haven't received any message for this membership application, what should I do? Thanks in advance for the answers.
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Jul ’24