I've added my app to app review, and it's been weeks since our first submission, and we haven't gotten it approved yet.
Currently, the app is being rejected saying:
"Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional.
Update the app to not require users to provide the following personal information:
Gender
Age"
Our app is a fashion based app, and our core promise is personalized fashion apparels and accessories. We've replied on the thread and even requested for an appeal. But it seems nobody looks at the reply, and next time it's rejected with exactly the same reason.
For appeal, we haven't received any response at all. Our app doesn't even make sense without knowing gender, and age. What do we do here.
Navigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.
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Good day,
We would like to disable the iPhone XR model from distribution щт еру Фзз Ыещку (while keeping the iPhone 8 Plus model and all models from iPhone 11 and above).
How can we disable only the XR model?
I get this error with xcode 16.1 uploading to app store:
Asset validation failed
Invalid Info.plist key. The key 'UIBackgroundModes' in bundle new3bmeteo.app/Watch/new3bmeteowatch.app/PlugIns/new3bmeteowatch Extension.appex is invalid. (ID: a1e48ae9-5b51-4252-99e7-116b6359cb39)
info.plist:
// some other things
UIBackgroundModes
location
We want to be able to delete an old application from the app store (say A) to release its name for use and rename an existing application (say B) to A.
What is the best way to go about this?
We plan to remove app A from the store so that the name is released and then immediately rename app B to A.
I just wanted to confirm if we are missing anything critical here that may block us from this process or if there is a better way of doing it. i.e. review process etc
I submitted an App specific for UAE region. My app is rejected as the apple tester could not access the app as the app is only available for UAE. Any support here
We have created and published our app on app store recently and have noticed that Developer name in App Store listing has a typo (one letter is missing). Investigating this, we could not find a way to update developer name anywhere. Does anyone know of a way to change this? Would contacting the Apple support and asking them to change this help? In case only solution is to create new application in connect, would we be able to keep existing bundle id? (so delete existing app and make a new one which is exactly same)
Hello everyone!
My app was rejected due to the rules of Guidelines 5.2.1. Therefore, over the past two weeks, I have already sent several requests to change the account name, but no one has responded. Please help me do this. This is critical for me.
Thank you!
I've been working on retrieving total app installs via the Apple Connect API using Python. However, I've noticed a discrepancy between the data obtained manually and the API results.
When I download the Sales & Trends report manually with these settings:
Sales & Trends, Monthly, By Territory, Total Installs
…the results don't match those from the API when I use the following parameters
python
report_date = '2024-09'
params = {
"filter[frequency]": "MONTHLY",
"filter[reportDate]": report_date, # Date for the report
"filter[reportSubType]": "SUMMARY",
"filter[reportType]": "SALES",
"filter[vendorNumber]": vendor_number
}
I’m seeing a clear mismatch in units between the manual download and the API output
Note: This report was generated on 2024-11-05
It's not possible to create a new version for any App Store Connect app.
To reproduce, I navigate to my app and click the (+) button to create a new version number. I type in a version number, and click "Create."
It fails with an error, "An error has occurred. Try again later."
I'm trying to pay my apple developer account annual fee as a first time user and I get the message that the authorisation failed. Is that because I'm currently traveling an not in the country of the app store where I signed up? I tried 6 different banks/credit cards but no luck. So frustrating...
I'm getting an error that my email is invalid, but then i'm not able to change it.
my login ends in @companname.appleid.com
I'm experiencing issue during Introductory offer creation.
Steps to reproduce:
Press 'Set up Introductory Offer'
Select all Countries or Regions for Introductory Offer
Select Start Date and End Date
Select type of Introductory Offer: Free, Duration: 1 week
Confirm
Result:
Several rows have blank Countries or Regions fields.
"An error has occurred. Try again later." is shown.
Response is 409 status code, response is array of
[
{
"id": "77cdf09d-21f8-4acb-89e9-2123f40925da",
"status": "409",
"code": "ENTITY_ERROR.RELATIONSHIP.REQUIRED",
"title": "The provided entity is missing a required relationship",
"detail": "You must provide a value for the relationship 'territory' with this request",
"source": {
"pointer": "/data/relationships/territory"
}
},
...
]
Thank you App review team for accepting one my games . Now i have only an game left with 4.3.0 Design-Spam rejection . Im still trying in every possible way to be accepted but still dont understand where the problem stands becouse my game is unique and not duplicated . I recreated the design but still got rejected . In waiting of a successful review now , becouse all this time i have been angry of having many rejections . For others that also are having the 4.3.0 Design-Spam rejection . What i did is that i added new functionality , and later i mentioned it in app review message
Hi everyone,
I’m facing an issue with my app version (changed Subscription from weekly to monthly) being rejected due to a "Loading Subscription" first time, then "Unable to Complete Request" error in the SubscriptionStoreView. I noticed on the screenshot that the review team was using a VPN, and since my app isn’t available in the EU, I believe this may be related to the problem.
I cannot replicate the issue on my end in UK. Does anyone have advice on how to address this?
Thanks in advance!
Hi Everyone,
We want to build an app for a client and have a business Challenge. On the one hand, the app will have a component that will require and in-app-purchase.
On the other side, we will have a subscription service that will be paid for outside the app.
Is that something apple allows to do, or will we get in trouble when doing in-app purchase?
Hey,
I submitted my game for review several times over the last two weeks, and I keep getting rejeted under the 4.1 Design Copycat guidelines.
Guideline 4.1 - Design - Copycats
This app or its metadata appears to be misrepresenting itself as another popular app or game already available on the App Store, from a developer's website or distribution source, or from a third-party platform.
Apps should be unique and should not attempt to deceive users into thinking they are downloading something they are not.
I have tried contacting and writing to the support team several times but I get absolutely no response. The game is completely built from scratch and I own all rights to it which is clearly mentioned as well.
There hasn't been a single thing that I have used in the game that is not owned by me and the game in general is completely original and novel with its design, and not trying to compete or derive its design from any other game in the app store.
All I just is more clarity and information or someone to respond and help me out with this, since I am a sole developer and I intend to release this game very soon.
Thanks, and please help!
Regarding ad-network registration
On our website, we run ads and promotional campaigns exclusively aimed at guiding users to download our app. We would like to use SKAdNetwork to track the effectiveness of these ads in driving app installs from our own website.
Following the documentation, we understand we need to "register your ad network",「Ad Network ID Request Form」(https://developer.apple.com/documentation/storekit/skadnetwork/registering_an_ad_network).
However, we encountered an issue in the registration process. The first question asks:
“Is your company an ad network?”
Since we are not an advertising company, selecting “NO” does not allow us to proceed, and we receive the message: “Please contact your ad network for more information about using AdAttributionKit.”
Our question is: if we are not an ad network, is it possible to register an ad network? Selecting "NO" does not allow us to proceed, so how should we handle this?
Is it legal to use incoming call UI for displaying a scheduled fake call? Does it conform to App Review policies?
The approach also means there's no VoIP service integration for the app one's going to distribute
Hi,
I receive this email from Apple :
"Due to the discontinuation of content associated with your vendor number ------, your payments have been paused. We will continue to monitor this account and release your payments once customer refunds have been settled."
I've been receiving payments on time for over 10 years, I haven't change anything and now they skipped the monthly payment 🤷♂️.
WTF is going on? Please help anyone
Hi, i need to change the name of an app im testing because I named it what I want the final release to be and I cant archive the final project from the original test project.
So basically I just need to either delete the app from test flgiht or change its name.
iv already tried uploading it in a different name but it just makes a new app and the original one remains.
So far it doesnt seem possible to do either by myself right?
Thanks