Feedback Assistant

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Use Feedback Assistant to report issues and give suggestions about using Apple software and developing for Apple platforms.

Posts under Feedback Assistant tag

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Apple, please take this on board
Downloading Xcode used to be reliable. Now it only takes a single sub-second outage of your network to kick the download into oblivion and make it start again. Please can you put fault tolerance and recivery back into App Store for downloads. Not only does it take 10x as long with all the restarts, on some networks (like Starlink) where sub-second disconnects are expected, it uses up your entire data allowance by (for example) downloading 99% of the 3.21GB and then starting again, and again, and again.... I've reported this on feedback assistant, but did not get a repsonse. Alternativey do we need to go back to days of Mac OSX Tiger and ship developer CDs! I remeber getting my first developer kit back in the day, in a big box full of CDs and printed manuals! I think I still have them somewhere... and UPS would turn up every now and again with updates on CD! Ahhh....
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447
Oct ’23
How to release my application in somalia from appstore.
Currently, I am encountering a challenge in releasing my application in Somalia as the country is not listed in the App Store distribution options. Even the Apple support team has not been able to provide sufficient information on this matter. I kindly seek assistance from anyone who can guide me through the necessary procedures to make my application available for users in Somalia. Your insights and help on this issue would be greatly appreciated.
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430
Nov ’23
Bug: Can't file Feedback reports in Feedback Assistant
I'm unable to file bug reports in Feedback Assistant. To reproduce: Navigate to https://feedbackassistant.apple.com/ (I'm logged in) Click the Create button in the header, taking you to https://feedbackassistant.apple.com/new-form-response Click any category button Expected: A form to fill out Actual: A blank white screen; no way to fill out the form I've tested this in Safari 17.1 and Chrome 119 on macOS Sonoma 14.1 I see an error in when I open Safari Web Inspector: Failed to load resource: the server responded with a status of 404 (Not Found) https://appleseed.apple.com/sp/en-US/feedback/forms/3027
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503
Nov ’23
Provisioning Profile
Hi all I have made an application on Windows Adobe Animate /Air ios. when I tried to get a provisioning profile from Adobe, they said I would have to get this from Apple. So I had to join an Apple developers program which I did at a cost of £79 non-refundable. I began to make up my Provisioning profile on apple developers site and at the very end of the process it told me to press a dedicated button on my Apple computer well I don't have an Apple computer that's why I made the application on Windows Adobe Animate with Air ios converter. When I pointed this out to Adobe their reply was to ask Apple if there is a way round this problem. Well I am asking you guys, is there a way round this? Alan
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336
Nov ’23
Apple TV app for Windows 10
Hi, I am using the Apple TV application on a computer with Windows 10. For some time now I have had problems with playing video material. It often happens that there is a black screen in the background, there is sound playing and at some point the entire application freezes. only restarting the computer will help. I was looking for a solution on the Internet and found that many people had a similar problem. The second problem is that the video cannot be played at all, and video clips do not work in the Apple Music application. Only resetting the application helps. The attached video shows a problem with displaying subtitles embedded in the movie "An Apple Original", this problem does not occur in trailers, etc. This can be seen at the end of the trailer where the inscription "December 15 ", he just doesn't blink. I would like to point out that this effect does not occur when I watch it through the Chrome browser. I use the application because it is possible to download a movie/series to disk, which allows me to eliminate any overdubs and jams by streaming directly. From what you can see, both applications are in the beta, preview phase. Have any of you had similar problems? Where can I report it so that developers (I don't know if it's Apple or Microsoft) eliminate it? So when will both applications be released in their final version? https://photos.app.goo.gl/1zuyLS5KjGhSRHM87 Thank you in advance for your answer and help. Regards.
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762
Dec ’23
textEdit Tab issue
we can create multiple files in a single instance of TextEdit using tab feature. But we can't open multiple files in a single instance. (for example I want to open 4 files together, It open but with 4 different TextEdit window "Image-2") so switching from one file to another file is difficult. Issue: Unable to open multiple files together in TextEdit. Suggestion/Request: we should be able to open multiple files together in TextEdit. Please see the attached screenshot (image-1) from "Sublime text" file where we can open multiple files together. and (image-2) when we try to open multiple file with "TextEdit". Image-1 Image-2
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415
Dec ’23
help
salutare tuturor Ajutatima va rog cu o problema, am resetat iphoneul 13 pentru a elibera spatiul de stocare, dupa resetarea acestua cand vreau sal configurez, imi cere id ul si parola, am incerct sa le pun dar imi spune ca parola dau id ul este gresit, am incercat sa schimb parola, dar nu merge, nu pot face nimic acum, *** pot rezolva aceasta problema, nu am nici o metoda de recuperare a parolei
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458
Jan ’24
Interoperability requests in the EU
There are several questions regaring the following guide about Interoperability requests in the EU. Will other developers be able to use all the APIs that have been created? For non-EU applications? If it's a private API, would there be a list of all the APIs that have been implemented to see who has which one? Will there be a difference in priority between feature requests submitted through Feedback Assistant and interoperability requests?
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450
Feb ’24
My experience with Technical Support - Total Disappointment
Recently, our team bumped into a crash that we cannot resolve. We looked for help everywhere. I asked people here on forums, team asked about 10 fellow developers and the question on SO was created. Nobody knows the reason for the crash, nobody can find a workaround. So, as the last resort, I called for Apple Technical Support (aka code-level support). I assumed that people there understand how things work under the hood. Considering that this service is limited (2 TSI per year, otherwise paid), I expected the quality to be high. In fact, it didn't help us to resolve the problem, and I was disappointed how irrelevant the provided support could be. TLDR: The dev didn't even open the test project! I described the memory crash with WidgetKit-based complication. I spend my time capturing video, finding watch logs on my iPhone and creating a sample project. I attached console output, stack traces and a couple of screenshots. I even provided a .watchface file, so they can reproduce the configuration. This together took about 6-8 hours of work. I explained what happens in detail: steps to reproduce, what I've tried. I asked the support to recommend me way to present only the specified complications. Then I submitted the issue and started to wait. It took them 1 week to responsd. I pointed my sight on the email with excitement, expecting to finally get the resolution. But what I found there was disappointing. The software engineer, Rico, quoted only a couple of sentences from my list. His letter contained only 4 lines of text (not including greetings and cheers). In the first line he recommended to use preprocessor macro to enable only necessary complications, which is nonsense. Of course we need to change complications dynamically, when the user selects them. I two next lines he recommends to use if statement in WidgetBundle to dynamically unlock the complications. I already knew that it isn't possible. Because, quote: "if statements in a WidgetBundleBuilder can only be used with #available clauses" @available(*, unavailable, message: "if statements in a WidgetBundleBuilder can only be used with #available clauses") public static func buildOptional<W>(_ widget: W?) where W : Widget The last line cancelled everything before, Rico said that this can't be done at runtime. Probably, he added that after reading the documentation, but forgot to edit his previous statements. I didn't give up completely. I decided to skip the design discussions and get the info that Rico could probably have, due to his access to the software. Why the extension using so much memory? I also asked him, if he was able to build the project and reproduce the bug. Another week passed. I'm sending a follow-up message. That worked, after another 3 days I got the response: Finally some useful information! Timeline and views are being archived to disk (all simultaneously), that's why the memory usage is so high. Basically, a widget design issue. But anyway, we have what we have. Then next line, he has written this: "Complications are deprecated". What? But wait, he thinks that we use ClockKit, and recommends migrating to WidgetKit. So Rico completely forgot that we discussed WidgetBundle and SwiftUI before 🤡 He honestly tells me that he didn't open the project. Why? Because "Complications are unlikely to be supported", he says. So he "forgot" WidgetKit on intention, this gave him an excuse to ignore the sample project. My time was invested for nothing! I believe there's no need in further conversation with Rico. I will provide the detailed feedback to the Apple. And I'm posting it publicly to make sure that Rico gets the attention he deserves. If you want to know more technical details about the issue, you can check the following links: https://stackoverflow.com/q/77855303/1746142 https://developer.apple.com/forums/thread/744726
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441
Feb ’24
Buy iPhone big mistake
Excuse my English. In Greece where I live the apple service is terrible and you can't find a solution. After using android for 15+ years I decided to switch to iphone (iOS) and got the shock of my life. The obvious settings that exist on android on iOS do not exist. For example I have a lot of trouble with the keyboard keys, because it has small keys, I almost can't type text. The settings from "Accessibility" (I'm considered rather handicapped) to enlarge text (I don't know if it also enlarges the keyboard) spoil texts in apps e.g. in X). Also in Greek it doesn't give the possibility to change the layout and I am forced to use Google's gboard or Microsoft's SwiftKey. Also in Adobe Acrobat the list of files in the cloud is flickering. https://www.youtube.com/shorts/Z3s-XpswXe4 ...and the service for printing https://youtube.com/shorts/-3w8-ycR-dc?si=JpJ0mQTeGOaX6DA8 Incredibly stupid problems!
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347
Feb ’24
Payment problem & For 4 months the Apple Payment team has not responded to emails
Hello everyone For a year now my partner and I have been having problems receiving payment from Apple. For a whole year we have been writing letters to the mail and not getting a constructive and clear answer. For the last 4 months we have stopped receiving any answers at all. Can you tell me who has had problems with Apple ignoring our letters? What to do in such a case
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302
Feb ’24
iPhone first? Or iMac first? Feedback Assistant is Broken Again (GRRR!!) and I have to reset my iCloud Pwd - which device should I change it on first? iPhone first? Or iMac first?
iPhone first? Or iMac first? Feedback Assistant is Broken Again (GRRR!!) and I have to reset my iCloud Pwd - which device should I change it on first? iPhone first? Or iMac first? Feedback Assistant is Broken Again (GRRR!!) and I have to reset my iCloud Pwd - which device should I change it on first? This is the question that led me to start this thread: Why is Apple forcing me to change my Appl… - Apple Community Apple is not 'forcing' me to, of course - although I have no choice - I can only recommend to everyone that they AVOID FEEDBACK ASSISTANT LIKE THE PLAGUE until some hack can be found to delete the utterly useless thing: every time I try to sign into it, it forces me to reset my pwd - and then refuses to recognise the freshly minted pwd - and I ABSOLUTELY GUARANTEE I have done this enough times to be certain that it is a Feedback Assistant fault - and a huge one - I'm on Sonoma 14.4 Public Beta. So, having done this utterly unnecessary dance at least fifteen times over the past couple of weeks, and been caught in #AnotherAppleGotcha time and time again (for example, reset pwd on iMac, then sign out of iCloud on iPhone, only to have my exact (copied and pasted) fresh pwd rejected by iPhone), I really would like to know the correct order to do this in - please, please, I'm on my knees here! Perhaps it would be easier to erase the hard disks on all my devices, reload from Time Machine or something - or start with a fresh, ****** Apple ID, and get the Geniuses at the Bar to transfer all my licenses . . . Only joking - but, come on Apple, you can do better than this! And, just by the by, why does the Apple Community website, when asking me to choose which of my (fifteen) Apple devices, offer me first on the list, three MICROSOFT PCs as possible subjects of this problem??? !!!! So - I've reset the pwd on the iMac - all cool after an NVRAM reset and a bit of grunting - but I now have an iPhone which is signed in on the old pwd - and I have updated the OS with an out-of-date pwd - should I sign out and sign in again? (Which, by the way, triggered mayhem last time I tried it) or just wait until some crucial moment like checking in at an airline terminal, only to find I'm locked out of my entire system again? Nobody knows. There's nothing - I've even search the smelliest corners of the DarkWeb - nothing at all . . .
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336
Mar ’24
SwiftUI & iOS 17: Large title scroll behaviour broken when presented as sheet
I noticed an issue with the large title scrolling behaviour when presenting a sheet containing some ScrollView (for example Form or a plain ScrollView) on iOS 17.x. To share and demonstrate this issue I prepared some sample code: https://github.com/tomstoermerdotcom/swiftui-issue-ios-17-large-title/ And to be honest I am not sure if this issue is already known.
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333
Mar ’24