I've reached out to AppleDTS for code-level support on Dec 19th 2023. It's been 3 weeks now (Jan 11, 2024). I sent a follow-up 3 days ago, but no response yet. Their response time is supposed to be within 3 business days.. experiencing this level of delay in a paid support is disappointing. I'm not raising a new TSI but resuming an old one after almost 8 months because it is a continuation of the same problem. Delayed response from my side is a problem? I hope not (I didn't find any restrictions in the documentation). What should I do in this situation?

In Apple Pay Is it only possible to have one app per bank? That is to say, a banking entity can only have one registered app?

Hi, we have a scenario like this: my company have a Developer Program our customer have an Enterprise Developer Program The customer want to delegate us to develop, manage and deploy our custom app by adding a new Admin user on their account. The question is: should we provide the our account owner's appleid, or we can provide another appleid (which is also configured as an admin on our account)? Thanks in advance

We have one enterprise app and for which Provisioning profile got expired and all our user's app stop working. We haven't received any reminder mail from Apple to update the Provisioning profile. We used to get the reminder mail before expiry of any Apple certificate. What is the solution for this? Do we need to manually keep track for Provisioning profile expiry?

Dear Apple and Developers, I have an Identifier that is "com.abc.xyz" and have Distribution Profile for it ("com.abc.xyz"), it will expired on 14-May-2024. Now I would like to add one more Capability that is NFC (NFC Tag Reading) for Identifier ("com.abc.xyz"). The problem is that the Distribution Profile ("com.abc.xyz") shows an invalid expiration (the previous is 14-May-2024). My questions are: 1./ As my understand, I can still distribute my application ("com.abc.xyz") with old Identify (without NFC Capability) and Old Distribute profile (Currently is expiration invalid) they are still working until 14-May-2024 (Expired date for old Distribute profile), is it right? (including installing the application on registered devices or in-house, enterprise distribution). 2./ I need to update the new identify for the Distribution Profile ("com.abc.xyz") before 14-May-2024 if I would like my application working normally, is it right? (including installing the application on registered devices or in-house, enterprise distribution). Thank you for your support Thanks,

Hi, can some one please guide how to contact apple support for the verification process the only way is to contact via email but every time i sent them an email from there website i get an automated reply and no ones contact me it's been days i need to migrate my account from individual to organization already submitted all my details business information D.U.N.S number etc but no luck. Please guide how can we process our request? Thank you

Hello all! We have applied for a DUNS number through the Apple website. However, we were not approved for a DUNS number due to insufficient information provided: my number seems to be incorrect and/or email address is not directly related to my business. My questions are how long until I have to reapply as the website suggests I already applied and can take up to 5 business days to get a response, and my other question is who can I respond to if the email stating my DUNS was denied but can not respond?

HELLO, I am new to swift ,I want to make a arkit based app for swift student challenge should I make it on playground or Xcode

I'm having a problem with an enterprise app, after updating to iPadOS 16.7.4, I can't verify the app. I tried to change the network and to erase all iPad content but nothing works. Is anything that I can do to fix it?

[en] I am a enterprise app developer. Some users can't my app because they can't verify the app. They try to verify the app but there is no response on the popup. You can see the details about popup below. Verify "iPhone Distribution: ..." App Verfying will use your network connection to see if the app from this enterprise developer can be used on your iPhone. Users press a button "Verify", but there is no response. I checked their network(vpn, wi-fi, carrier), and checked whether they can access the website "https://ppq.apple.com/". There is no problem. All is ok. But It doesn't work well. My app ceritificate is Apple Developer Enterprise Program(it costs money). And only some users experience the issue.(most of users don't experience the issue) How can I solve the issue? Please help me :'( =====

此电子邮件地址无效。要更新你的电子邮件地址，请访问 appleid.apple.com/cn。,我们寻求苹果支持的时候一直提示以上信息，导致无法联系到苹果客户人员

I have an Apple Developer Program id but I need to developer some enterprises application as I enrol myself as an account holder But I get the below given error Error: Sorry, you can’t enroll at this time. Your Apple ID is already associated with the Account Holder of a membership.

The request for command type 'InstalledApplicationList' and 'DeviceInformation' is successful, but there is no response from the device. device udid:00008110-0002309A0A6A401E mdm_task_uuids:['d3faa00d-5be9-48d7-a3ef-4ae57fd9e7ff', 'e396c93e-7c1c-455f-a1ad-33df4836626a'] Currently, the device is enrolled with our MDM server normally, and the installation of the policy profile also succeeds successfully. Which part should check more? Please reply. Thank you

I submitted an application and filled out the payment form a week ago, the message said that I need to wait two days, but a lot of time has passed and I don’t know what to do

If you try to update information on an enroled Apple device, the request command is successful, but you cannot receive any information from the device. RequestType = "DeviceInformation" RequestType = "InstalledApplicationList" mdm_task_uuids:['bb674e0a-e7ce-4df9-ad7a-ebefb67d852e', '5d3e095d-7be4-4f6e-b0b7-2d57208be4b5'] udid:00008110-0002309A0A6A401E The device is operating normally. Policy profiles are also installed well. Which part should I check more? Please reply. Thank you.

Hi Team, We are waiting for my account to get verified as organization, I have been waiting since 2 months, Please help me with my enrollment, sharing the enrollment number ID:WV8HMK6D44 I have already submitted the DUNS number and I got the email of verification pending for signing authority and I have shared the contact details as well but no verification have been received Kindly help us in resolving the issue.

苹果企业账号，更改公司主体信息需要多久? How long does it take to register an Apple Enterprise account and change the company's main information?

If we share parts of our source code to Apple for code-level support, is there any NDA in place to protect what we've shared?

I'm encountering challenges deploying two unlisted applications via MDM to an iOS 17.2 device. The first app successfully installed after presenting a user prompt upon distribution <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication</string> <key>Command</key> <dict> <key>RequestType</key> <string>InstallApplication</string> <key>iTunesStoreID</key> <integer>**********</integer> <key>InstallAsManaged</key> <true/> <key>ManagementFlags</key> <integer>5</integer> <key>ChangeManagementState</key> <string>Managed</string> </dict> </dict> </plist> Device Response for first app :- <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication</string> <key>Identifier</key> <string>*********************</string> <key>State</key> <string>Prompting</string> <key>Status</key> <string>Acknowledged</string> <key>UDID</key> <string>XXXXXXXXXXXX</string> </dict> </plist> However, deploying the second app resulted in an error message from the device. <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication</string> <key>Command</key> <dict> <key>RequestType</key> <string>InstallApplication</string> <key>iTunesStoreID</key> <integer>**********</integer> <key>InstallAsManaged</key> <true/> <key>ManagementFlags</key> <integer>5</integer> <key>ChangeManagementState</key> <string>Managed</string> </dict> </dict> </plist> Device Response for second app :- <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>9610</integer> <key>ErrorDomain</key> <string>ASDServerErrorDomain</string> <key>LocalizedDescription</key> <string>License not found.</string> </dict> </array> <key>RejectionReason</key> <string>NotSupported</string> <key>Status</key> <string>Error</string> <key>UDID</key> <string>XXXXXXXXXXX</string> </dict> </plist> Can you confirm the iOS Devices support deployment of Unlisted apps without VPP app assignment ?

When the blood oxygen app runs to calculate the Oxygen level it fires lights and then returns a blood color. Is there a way of extracting the blood color for use with other apps?