Have been trying to enroll in the Apple developer program, but every time after filling out all the forms and agreeing to the agreements, I'm being prompted with, "We are unable to process your request" repeatedly.
I wanted to know what is the issue and how to fix it so I can properly enroll in the developer program
Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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I have tried to pay the enroll several times, I only receive the email below, but even after two days I have not received anything, not even if it worked or not, I have been trying and waiting for months and nothing.
Order Acknowledgement
Dear VICTOR GARCIA,
Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days. We'll notify you when your items are ready.
Order Details:
Apple Developer Program
US$ 99
Best regards,
Apple Developer Relations
I was unable to successfully register for an Apple developer account as it indicated that there may be an issue with your account that needs to be resolved before continuing with the registration process
I guess it's because I changed my device. I bought a Mac mini M4, which doesn't have a camera. So I borrowed my friend's phone to register, but when I made the final payment, I didn't continue. Instead, I switched back to my Apple computer to register, and as a result, it couldn't pass.
My software and game have been developed and cannot be registered, which has a significant impact on me. Is there any way to continue registering? Or have I lost the possibility of becoming an Apple developer forever?
Hi Guys,
I've been trying for two weeks to sign up for the Apple Developer program. I've tried to pay the $99 but it didnt go off my account. Now my accoun tis in pending mode and there is no response from apple support. I've ogged about 10 tickets over the past two weeks.
Any advice here? I am getting desperate.
Hi everyone,
I registered for the Apple Developer Program two weeks ago via the website using my credit card and have sent several follow-up emails, but I still haven't received any update. My app is complete, and this delay is seriously affecting my launch schedule. Is it normal for the support process to take this long, or is anyone else experiencing similar delays? Any insights or advice would be greatly appreciated.
Thanks,
Zohar
As of IOS 18.3, there browser.tabs.create methods active property which is supposed to determine whether a tab get open in the active window or not is not working as it should. I have the active property set to false but the tab still gets opened and is active on the window. Tested on older ios versions 18.2 and below and it works as it should.
please advise
I had submitted my app for notarization and it shows the below error -
"status": "Rejected",
"statusSummary": "Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.",
"statusCode": 7000,
I have raised a ticket in the support but no reply yet.
Kindly help ASAP
Hello,
We‘ve submitted for enrollment as an organization in December. So far it is still pending, and we get same reply from developer support team:
Your enrollment is pending.
How else can we contact Apple team? How long can this take?
Hello,
We‘ve submitted for enrollment as an organization in December. So far it is still pending, and we get same reply from developer support team:
Your enrollment is pending.
How else can we contact Apple team? How long can this take?
My membership got expired and I don't see the renew button anywhere on the website or the developer app.
In my case, I have changed the developer account email address 6 months ago and the new email was not mapped for renewal that's why the renew button was not showing (I guess).
I tried to reach to Apple support, the phone support wasn't available so I wrote couple of emails. After 48 hrs they have sent an email saying the new email address has been mapped but still I see no renew button. I added required funds and disabled the auto-renew option yet no hope.
it's been four days still no replay from Apple. I was constantly checking for the phone support. Today I saw phone support was available so I immediately requested the call and explained the support staff about my situation and he fixed within a minute.
so guys if you are facing similar issue and see no solution even after contacting multiple times via emails, wait for phone support and request a call. This is the fastest and efficient way to resolve this "renew" issue. add the required funds so that the subscription payment will be done instantly.
Have a good day y'll
Hi, I’m a 2 time Swift Student Challenge Winner (2021 and 2022). I was under 18 when I won the challenges, but I recently turned 18 and want to redeem my free Apple Developer Program Membership benefits. However, I had problems with my Apple Developer Account, so I contacted Apple Developer Support and they told me that there was something wrong with my Apple Account and they didn't know anything bout Swift Student Challenge Apple Developer Program Memberships.
When I try to click the “enroll” button on the Apple Developer Website all it says is "Your enrollment in the Apple Developer Program could not be completed at this time.” I emailed swiftstudentchallenge[at]apple.com but didn't get a reply back either. I was wondering if anyone could direct me to someone who I could contact to resolve this issue.
I signed up for the Apple Developer Program because I am a computer student and need to complete the App on the shelves in the graduation project.
Last week and today (2025/2/10), I gave feedback about the problem that my developer account registration Apple Developer Program process was blocked and suspended. It's strange that the telephone technical consultant said that my account has been locked to register as a developer account. By the way, when I got a problem in this process, I always contacted Apple Developer Support in China, not Apple Developer Support in the United States' office.
Timeline
Around 2023, I applied for the Apple Developer Program for the first time, using an iPhone 13. This application was used to register for the iOS Beta program to get access to the beta version of the iOS software. After submitting my name and identity document and taking a personal photo, I withdrew from the application process without further filling in my personal identity information (English name and address).
In early February 2025, I used my current mobile phone iPhone 15 to fill in the personal information of the application process of the Developer Program originally launched in 2023, but after trying to submit it many times, the Developer App still showed "Verification Your identity" button. So I submitted my first support case.
On February 8, 2025, I received a reply email from the support case and found that my application process had been reset. I re-filled in my name and ID number, took photos, and filled in my English name and address on my iPhone 15. This process is maintained on the same device and the same network. After submission, "Register Now" (gray, non-clickable) is displayed on the Developer App, and this status continues until now. I can't do any further operations to complete the application process. So I launched the second support case.
Mighty Reasons
It should be added that I used to use two Apple IDs on iPhone 13 and iPhone 15, that is, the device account and the Apple ID logged in to the App Store are two different IDs (but the identity information is mine). The telephone technical support said that it may have something to do with this. But there is no reason in the system at present.
I have been using real identity information in the process, but because the process of applying for registration is too long, or the ID problem of device login, in short, my current registration process is still blocked.
Who can tell me how to unlock or reset the registration process? If you can provide more information, I would appreciate it.
注册Apple Developer Program是因为我是一名计算机专业的学生且需要在毕业设计中完成App上架。上周以及今天(2025/2/10)我都反馈了关于我开发者账户注册Apple Developer Program流程被阻塞暂停的问题。电话技术顾问称我的账户已被锁定注册开发者账户,这很奇怪。
大约在2023年我首次申请过Apple Developer Program,使用一台iPhone13,此次申请是用于注册iOS Beta计划获取Beta版iOS软件的访问权限。我在提交姓名和身份证件、拍摄个人照片后,没有进一步填写个人身份信息(英文姓名和地址)而退出了申请流程。此外,在这个过程中遇到问题的时候我始终联系的都是中国的苹果开发者支持,而不是美国的苹果公司。
在2025年2月初我使用现在使用的手机iPhone 15填写了原先在2023年发起的Developer Program的申请流程的个人信息,但尝试提交多次后都在Developer App仍然显示“验证你的身份”按钮。于是我提交了第一次支持案例。
在2025/2/8我收到了支持案例的回复邮件并发现我的申请流程已经被重置。我在iPhone 15上重新填写了姓名和身份证号、拍摄照片、填写英文姓名和住址。这个过程保持在同一设备同一网络。提交后在Developer App上显示“立即注册”(灰色,不可点击),这个状态持续到现在。我无法进行进一步操作来完成申请流程。于是我发起了第二次支持案例。
需要补充的是,在iPhone 13和iPhone 15上我都曾经使用两个Apple ID,也就是设备账户与App Store 登录的Apple ID是不同的两个ID(但身份信息都是我的)。电话技术支持称可能和这个有关系。但是目前系统上没有任何原因。
我在流程中一直使用真实的身份信息,但由于申请注册的流程过长,或者设备登录的ID问题,总之我现在的注册流程仍然阻塞。
请问谁能告诉我该如何解锁或重置注册流程?如果有更多信息提供,不甚感激。
I'm trying to reach apple developer team since last one month regarding my apple developer account enrolment process
I have mailed to apple developer mail but not getting any response, after that I tried to reach them via support form but still I'm did not get any message or mail from the apple regarding my issue.
I created a developer account in one country and it was active for few years, now it has expired and I have moved to another country. When I want to change the address under "Membership details > Update your information +" it redirects me to a page and I see the following message
Your account can’t access this page.
There may be certain requirements to view this content.
If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement.
So I thought may be I should just go and renew the account, but on the payment page there's no option to change country there as well, which is required as I don't have a card from my previous country.
It is an individual account.
Is there any hope I can resurrect my account?
Hello,
I made a payment for an Apple Developer account on January 22, 2025, but the processing has not been completed yet. According to Apple's stated timeline, the account should be processed within two business days, but it has now been significantly delayed.
I have already sent a follow-up email and a message via the support form, but I have not received any response. I would appreciate any guidance from the community or Apple representatives on how to proceed.
Has anyone else faced a similar delay recently? Is there any alternative way to escalate this issue?
Looking forward to any insights.
Ali
Hi Colleagues, for the second time in my life I am trying to publish an app on the Apple Store. The first one was a time ago, for another company and I had no issues at all. This time I am facing an extreme delay to approve my enrollment in the Apple Developer Program. Despite my repeated follow-ups through the Apple phone support, I have not received a clear timeline for the completion of my enrollment and this important step is now getting to become urgent. Would you have any guideline recommendation or any other way to contact Apple besides phone and mail/form to check any additional information or action would be required on my end?
We have developed an application that we sell to clients, and with their accounts, we have successfully published the build on the App Store. We have all the legal rights, including trademarks for the app icon and other assets, which are fully documented and verifiable. The application was initially sold to a client with the agreement that it would be published exclusively in the Asia region, and the client is currently doing so.
Now, the main issue arises:
We wish to publish the same application for the USA region, using our organization’s account to serve U.S. users. However, our app submission is continually being rejected by the App Store review team, citing that the app icon is already in use and requesting a change.
We are not in a position to change the app icon, as it is integral to the branding and trademark rights we hold.
If anyone has experience with this issue or can provide guidance on how to proceed, your support would be greatly appreciated !!
Hello,
I’ve been experiencing an issue with the Quebec QST Form FP-2506-V that is preventing me from submitting my application. When I attempt to update my TQ number, I receive the error message: “The Tax ID entered already exists.” This contradicts the note on the form stating: “You can return to this form and update any numbers after clicking Submit.”
Steps I’ve Taken So Far:
Opened two cases with Apple Support (over three weeks ago). No response.
Contacted Developer Support via email and phone – Unfortunately, they were unable to make the necessary corrections.
Tried using the official contact form again – No success in getting a response or resolution.
Emailed canada_tax(at)apple.com – Even though this email is meant for users outside of Canada, I reached out in the hope that someone could assist.
At this point, I am completely stuck, as I cannot move forward with my application submission until this issue is resolved.
Has anyone else encountered a similar problem? Is there another way to escalate this within Apple to get proper support?
Any help or suggestions would be greatly appreciated!
Thanks,
Hello,
Our company trying to register a developer account in BR, but seems all my e-mails is going to nowhere.
Since November/2024 i´m trying and no response.
I receive the email with the "case id", but after that, no one responds to me.
I did the entire process on the website to create the account. It remains pending "under review for up to 48 hours", but they never get back to me.
Does anyone have any other contact that can help me?
Thanks,
Davi Martins Ferreira
CEO
D-TELECOM
Received email from Apple with title "notification of apple Developer Program License Agreement (“DPLA”) violation."
We're writing to inform you that your company isn't in compliance with the Apple Developer Program License Agreement (DPLA).
Section 11.2 (Termination) states:
(g) if You engage, or encourage others to engage, in any misleading, fraudulent, improper, unlawful or dishonest act relating to this Agreement, including, but not limited to, misrepresenting the nature of Your Application (e.g., hiding or trying to hide functionality from Apple’s review, falsifying consumer reviews for Your Application, engaging in payment fraud, etc.).
Be aware that manipulating App Store chart rankings, user reviews or search index may result in the loss of your developer program membership.
Please address this issue promptly.
Same day i response that do not did any actions from this list or similar to them, describing every point.
Next day i received response
Thank you for your reply.
As noted in the original notification, manipulating App Store chart rankings, user reviews, or search index is a violation of the Apple Developer Program License Agreement (DPLA) and may result in the loss of your Developer program membership.
We suggest you conduct internal investigations to ensure you and any third-parties you may work with are in compliance with the DPLA and App Store Review Guidelines.
We also encourage you to closely monitor your app activities. If you notice any unusual activity in the future, please follow these steps: Sign in to App Store Connect > Contact Us > Report a Concern > Report a Fraud Concern.
We are unable to provide additional information at this time. Thank you for your efforts to make the App Store a safe and enjoyable experience for users and a great opportunity for all developers to be successful.
I made response, that i checked everything, only one problem was in backend functionality working badly, but already fixed it (it was not about Apple license rules, it is just one of app functionalities returns error instead of answer. And it was fixed)
Also i asked if current problem is solved and write emails if something else needs to be fixed.
But no any responses was, and in 20 days i received email "Notice of Termination"
Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program…” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account.
...
"AppStoreConnect -> Contact Us" page not working, because i cannot log in for it. Please help to resolve this problem:
How to contact with apple in a fast way to describe that i did not do any actions that are not in compliance and find a way to fix and restore account and app.
App used Auto-renewable subscriptions, so we have maximum 1 week to restore app before subscriptions automatically canceling
At least, how to get payments for subscriptions that was already collected by app.
Apple wrote "If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement)."
But i ready to prove and discuss that I am not at fault, and if there is fault in the third-party companies promoting my app - the promotion will be stoped