We have been pursuing an issue with Apple Support but so far have not been able to get the advisors to understand our issue, so I am posting here in the hope that someone has a solution. We are working on a new app that has IAP. Our first submission failed app review. After making changes to the app to address Apple's concerns, we submitted a new app build but we could not include the IAP because the "In-App Purchases and Subscriptions" section was missing from "Prepare for Submission." The app reviewer flagged the build as incomplete because of the missing IAP. If we go to submit another build, that section is still missing from the UI. Is it expected that the "In-App Purchases and Subscriptions" section would be omitted even though the app has never passed review? Since we are required to submit our first IAP along with an app submission, this seems like a bug in the App Store Connect interface.

Guideline 3.2 - Business We found in our review that your app is intended to be used by a specific business or organization, including partners, clients, or employees, but you've selected public distribution on the App Store in App Store Connect. Since the App Store is intended for apps with a public audience, we recommend reviewing the other distribution options available to you through your Apple Developer Program Account. App Store Connect Reject as the our app create for specify business, including partners, clients and they recommend us to distibute app as unlisted app I found many apps that have the same business model like ours, can be public on app store. anyway for us was rejected from app store. Do you have idea on this? Thank you!

我委托第三方才帮我们在苹果商店更新过APP，因为图片中含有隐私手机号，因此需要自己再重新上架，/Users/zhangteng/Desktop/WechatIMG24.jpeg。他提示需要构建版本，我已经在涂鸦平台构建了app，好像需要打包，我该如何操作打包上传呢。

Hello, I can't delete my app because my subscription group was in 'Waiting for Review' status. Then I deleted subscriptions and all subscription groups. The steps I followed: Submitted app to the review (new app) App Store Team Rejected I decided to make changes in the app Submitted new build for the review App was in the status "Waiting for the review" I decided to don't publish my app Removed Subscription groups and removed app from the sale Tried to delete the app Now I can't delete the app. Is there way to delete this app? I don't like having an app that isn't published to App Store. In other words, I don't want to see this app in the App Store Connect

I'm an indie developer. My latest minor update for my game which has been on the Mac App Store for 13 years and which has spent time at #1 on the download charts just started getting rejected for the following reason: Guideline 2.5.2 - Performance - Software Requirements The app installed or launched executable code. Specifically, the app uses the itms-services URL scheme to install an app. However my app is certainly not installing any apps and to the best of my knowlege it is not using any itms/itunes/etc. type URLs in any way, so I can't figure out what would be triggering this claim. Inquiries as to what app I am supposedly installing or what URL I am supposedly using have yielded 'no further information can be provided'. Has anyone run into something similar? Any ideas on obscure scenarios that could trigger this particular rejection? Or any advice on what one should do in my situation? I feel a bit stuck. Has anyone had luck with the appeal process for this sort of thing (to at least get more information)?

Hi, For 10 days now we've been rejected with no answer. I am afraid Apple will never answer us... and 3 years of development down the drain. My team and our whole families are waiting but as the days go by, it is looking more and more grim for us I am afraid. Is there anything we can do? Our game had a decent rating and audience reception so far. All of our code is built by us over thousands of hours. We have alot of features that competitors do not have, this was even mentioned by several Youtubers and called out as a unique game. Guideline 4.3(a) - Design - Spam We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Any advice would be so appreciated ! Thank you, Alex

my app got reject for reason "other", It's almost a month passed, I got no resonse, no email, please help

We’re looking forward to completing our review, but we need additional information about your app's cryptocurrency exchange services. This information is required to review the app for compliance with App Review Guideline 3.1.5(iii), which requires exchange services only be offered in countries or regions where the app has appropriate licensing and permissions to provide a cryptocurrency exchange. Next Steps Please provide the following information and/or documentation: Confirm in which specific countries or regions you intend to make your app's cryptocurrency exchange services available. Provide documentary evidence of the licensing and permissions for the cryptocurrency exchange services in your app for all of the countries or regions where your app is available. The documentation you provide should indicate where you intend to distribute your app. Provide links to government websites that display the licenses you've secured to provide exchange services in all the countries or regions where your app is available. Provide information on the third-party exchange APIs that your app connects with, including links to public APIs and documentation of partnership with specific third-party exchanges. Do the cryptocurrency exchange transactions occur between the users and the exchange(s) or do you, as the developer, handle the transaction requests with the exchange(s) directly? Are the cryptocurrency exchange features provided in your app decentralized, centralized, or a mix of decentralized and centralized exchange features? Does your app offer new or exclusive tokens or cryptocurrency to users? If so, which ones and on which exchanges can users obtain the currency? Explain the precautions you've taken to comply with anti-money laundering ("AML") and Know Your Customer ("KYC") requirements. If you intend to distribute your app in the United States, provide a copy of your Money Services Business (MSB) registration. Additionally, confirm that you will restrict your app's availability to the states listed on your MSB registration. I'm so confused about this. The reviewer has mention about cryptocurrency exchange services. We enrolled as an organization, in our app doesn't provide cryptocurrency exchange. We just provide decentralized application for users to easily interact with our smart contracts. Basically, all transactions calling smart contracts are generated by our DApps and presented to the users for further verification (meta mask, trust wallet etc) before being sent to the blockchain. So, our app doesn't have any control of user crypto assets. I have no idea. If we need licensing and permissions for the cryptocurrency exchange services. Because, we don't provide cryptocurrency exchange in our app. Am I missing something? anyone can help me to explaine for this case? Thanks

Hello, I submitted my app on April 15th, and still "Waiting for Review" for over 20 days. Can anyone help me resolve this issue? [Edited by Moderator]

I've tried uploading a build through xcode, and transporter app with no luck. I have waited hours and it never completes. Also, I have tried using fastlane our main way of uploading builds and have included a verbose flag to see why the build upload never finishes or errors out. The problem is an endless loop of the following error: DEBUG [2024-05-09 16:11:52.04]: [altool]: "LocalUploadTask <EF4ED1D8-1CB0-47F7-876B-C126DF9A3696>.<302624>" DEBUG [2024-05-09 16:11:52.04]: [altool]: ), NSLocalizedDescription=A server with the specified hostname could not be found., NSErrorFailingURLStringKey=https://northamerica-1.object-storage.apple.com/itmspod11-assets-massilia-200001/PurpleSource211%2Fv4%2F22%2F2d%2F17%2F222d1786-e205-57c4-7c62-a8e88503ff18%2FNRkOOpVWKZwGMd9KSYr92VImlIecE45alTBupZzt5Z0_U003d-1715285171894?uploadId=951d5230-0e3f-11ef-be19-783fd2f0b3f1&Signature={REDACTED}&AWSAccessKeyId={REDACTED}&partNumber=1&Expires=1715889972, NSErrorFailingURLKey=https://northamerica-1.object-storage.apple.com/itmspod11-assets-massilia-200001/PurpleSource211%2Fv4%2F22%2F2d%2F17%2F222d1786-e205-57c4-7c62-a8e88503ff18%2FNRkOOpVWKZwGMd9KSYr92VImlIecE45alTBupZzt5Z0_U003d-1715285171894?uploadId={REDACTED}&Signature={REDACTED}&AWSAccessKeyId={REDACTED}&partNumber=1&Expires=1715889972, _kCFStreamErrorDomainKey=12} DEBUG [2024-05-09 16:11:52.04]: [altool]: 2024-05-09 16:11:52.048 DEBUG: [ContentDelivery.Uploader] Created new upload task (0x139d071e0) for part 1. DEBUG [2024-05-09 16:11:52.04]: [altool]: 2024-05-09 16:11:52.048 DEBUG: [ContentDelivery.Uploader] Saving uploader state (CDUploaderStateUploadAssetDescription) for identifier 'com.apple.cds_0C29B49B-B8A0-45FA-BFF3-10A7424FE286'. DEBUG [2024-05-09 16:11:52.04]: [altool]: 2024-05-09 16:11:52.049 DEBUG: [ContentDelivery.Uploader] There are 2 parts remaining to upload. DEBUG [2024-05-09 16:11:52.04]: [altool]: 2024-05-09 16:11:52.049 DEBUG: [ContentDelivery.Uploader] LOST 0 bytes for part 2. DEBUG [2024-05-09 16:11:52.04]: [altool]: 2024-05-09 16:11:52.049 DEBUG: [ContentDelivery.Uploader] Adding upload task 302627 for part 2.

Hi everyone, This is my first app and I got rejected for a few reasons but I need help with a specific one. Guideline 4.0 - Design Your app offers Sign in with Apple as a login option but does not follow the design and user experience requirements for Sign in with Apple. Specifically: - Your app requires users to provide their name after using Sign in with Apple. This information is already provided by the Authentication Services framework. These requirements provide the consistent experience users expect when using Sign In with Apple to authenticate or log in to an account. Next Steps Please revise the Sign in with Apple experience in your app to address the issues we identified above. Resources - To learn more about App Store design requirements, see App Review Guideline 4 - Design. - For an overview of design and formatting recommendations for Sign in with Apple, review the Human Interface Guidelines. There is no screenshot provided so I have no idea which part of the app to improve and the app is incredibly basic. I've tested the UI with a bunch of people (it's essentially just drop-downs, bottom sheets and a few buttons) any advice?

Hello, my app was rejected because deep linking doesn't work as expected according to the reviewer. I have reinstalled the app and tested it on the same device and iOS version as the reviewer, but everything still works fine for me. I also asked a few friends (three people) to test it, and they all confirmed that the deep linking works as intended. Have you ever experienced a similar issue before, or do you have any insight into why this might be happening? Thank you in advance.

So in looking over the app review guidelines, where it reads, "They may not auto-launch or have other code run automatically at startup or login without consent" We currently present a popup to inform the user if they want to connect to our server. My question is, are we able to provide the user with a way to turn off this startup prompt (thus improving speed of app startup) It would be located within our apps own settings page, upon which the user would have the choice to turn off or leave on this startup prompt. Or would this go against apple's policy in any way?

I'm trying to release my first app on the app store. It's an app that connects to an Internet of Things device over bluetooth. As such, I am unable to simulate the device to showcase the workflows. The only device I have access to is an iphone 15 pro. I received the feedback on my app submission: The 6.7-inch iPhone and 5.5-inch iPhone screenshots do not show the actual app in use in the majority of the screenshots. Upload new screenshots that accurately reflect the app in use on each of the supported devices. How can i get these screenshots ? Do i seriously have to buy these devices ? TIA, Ringo

My app was rejected due to Wrong OTP issue. But when I test using the same credentials it works fine. I am not able to reproduce the rejected issue. How I will check that issue ? In our previous build getting same issue but after few communication it was approved automatically. May I know why it is happen every times?

Apple rejected my app store submission (first submission of this app) with the following comment: Issue Description: The app exhibited one or more bugs that would negatively impact App Store users. Bug description: The app opens to a black display Steps to reproduce bug: Launch app. Review device details: - Device type: iPhone 13 mini - OS version: iOS 17.4.1 Next Steps: Test the app on supported devices to identify and resolve bugs and stability issues before submitting for review. No other details given on specific scenarios. No logs provided. We asked for more info but they refused to help any further. I just so happen to have that exact device (iPhone 13 mini), so I updated it to the iOS version that was giving problems. But no matter what I do, I cannot replicate this bug. I tried via TestFlight and via Xcode, I tried deleting and reinstalling the app, and I tried restarting my phone between installs. I tried launching the app while on airplane mode. I never got this "app opens to a black display" issue. What else can I try to replicate this bug? The app is built with Unity 2021.3.19f1.

Hello Apple Developer Community, I am encountering an issue with my iOS app submission on the App Store Connect platform. After testing the app extensively on various devices, including iPhones and iPads using Xcode, the app appeared to be functioning correctly with all screens visible. However, upon submission, Apple rejected the app, citing that it launched a blank page specifically on the iPad Air (5th generation) running iOS version 17.4.1. I have thoroughly reviewed the app's code and conducted additional testing, but have been unable to replicate the issue on my end. I am reaching out to the community for assistance in troubleshooting and resolving this issue. Has anyone encountered a similar problem before, or does anyone have suggestions on how to address this issue effectively? Any insights or advice would be greatly appreciated. Thank you in advance for your help.

We have a food delivery app. Now we want to add a prize competition. After every three successful orders, an entry will be created for the users. User can have unlimited entries. Now I am not sure if these requirements comply with AppStore especially No purchase necessary .

I'm trying to submit an app that we have successfully tested in TestFlight. After completing all the distribution steps and submitting for review, the review is failing with the response: "Your app version was rejected and no other items submitted can be accepted or approved. You can make edits to your app version below." I haven't received an details in app or via email to provide further information. The version in TestFlight that I have uploaded is: v1.0.23(23). When entering the distribution details, and from the rejection response., it looks like the version number I'm entering on the main distribution page is the issue - maybe? I have tried entering 1.0.23, 1.0.23(23), even just 1.0 - but it constantly keeps getting rejected. Is it really the version no. that is wrong, or potentially something else? How can I get more information on why the submission was rejected?

How to change Bundle ID in "Certificates, Identifiers & Profiles" (Edit your App ID Configuration) ? Which certificate is needed for a free Mac application (.app) ? The application need only save\restore disk data (no extension, no wifi, no In-App Purchase, etc). A very simple basic 3 windows application (type math Calculator). Do I need set some "Capabilities" (App Services) ?