Upon restarting my Mac Air M2, I closed the App Store, reopened it, logged out of my Apple account, and then logged back in. However, when attempting to download applications, a pop-up screen remains stationary and does not respond to any actions.

Hello Apple Support, I am trying to generate a new version of my app and have successfully uploaded it to TestFlight/App Store Connect. However, when I attempt to create the version on the App Store Connect webpage, I receive the following error message: “An error has occurred. Try again later.” Upon inspecting the API response, I found the following error details: { "errors": [ { "id": "982e10db-aad3-466e-b809-ae17762d4aac", "status": "409", "code": "STATE_ERROR.DPLA_OUTDATED_ERROR", "title": "Developer Program License Agreement outdated.", "detail": "You need to sign the latest Apple Developer Program License Agreement." } ] } I have already signed the latest Apple Developer Program License Agreement earlier yesterday, but this error persists. Apple Developer Program License Agreement Issued October 23, 2024. Accepted November 7, 2024. Could you please assist me in resolving this issue? We have a fix for our app that is being held from being published for no reason. Thank you for your help. Best regards,

Hello everyone, I’m submitting my app for the first time, and I’m running into an issue with fetching my in-app purchase products in the release environment. In the sandbox environment, everything works perfectly: my app can fetch and display the products from StoreKit without any issues. However, when I switch to the release environment, my app is unable to retrieve the in-app purchase products from App Store Connect. Because the app can’t fetch the products, this results in an error when either a user or the App Review team attempts to make a purchase, effectively blocking the purchase process. Has anyone encountered this before? Any guidance on troubleshooting or common mistakes to watch out for would be much appreciated. Thanks!

Hello everyone, I’m submitting my app for the first time, and I’m running into an issue with fetching my in-app purchase products in the release environment. In the sandbox environment, everything works perfectly: my app can fetch and display the products from StoreKit without any issues. However, when I switch to the release environment, my app is unable to retrieve the in-app purchase products from App Store Connect. Because the app can’t fetch the products, this results in an error when either a user or the App Review team attempts to make a purchase, effectively blocking the purchase process. Has anyone encountered this before? Any guidance on troubleshooting or common mistakes to watch out for would be much appreciated. Thanks!

I have developed an application using Kotlin and Swift languages, which has been installed and run on an iPhone. It can also be installed on an iPad. Do I need to go through a testing process to publish it on the app store? Also, as a developer from China, are there convenient payment channels for developers?

Has anyone encountered this issue before? When sharing an App Store link via WhatsApp, the link preview may display developer-related information, such as the developer's name and other details. Is there a way we can manually remove this information?

I am trying to understand the 2.3.3 section as it was cited as an issue with my submission for an iOS App. "2.3.3 Screenshots should show the app in use, and not merely the title art, login page, or splash screen. They may also include text and image overlays (e.g. to demonstrate input mechanisms, such as an animated touch point or Apple Pencil) and show extended functionality on device, such as Touch Bar." I have provided some iOS screens for showing a stage of one game being played. However my App includes 5 games and 4 modes of play. Should I include similar screenshots for each game? I fear I may run out of screenshots. Could using videos help? I believe we are restricted to 3. Do I need to show screenshots for the App on iPad ( it is not Universal ) ? The input mechanism is a text field next to a submit button. Do I have to highlight/overlay the same? If I do the above, is it okay/recommended to skip the info page, Home Screen which neatly shows all modes and the next screen which compactly shows all the games, example of dark mode , achievements and leaderboards? Is there some other thing I should consider here? I was asked to check on Support Forum first. I am in the midst of an App Review. Please advise!! Thanks in advance.

Hi dev team, can anyone guide/help me how to distribute a games that using third parties for leaderboard such as silentwolf. So the main question is how to handle App Encryption Documentation and the Data Collection in App Privacy. For app encryption i think silentwolf using HTTPS for taking the player data (it`s inside the plugin code), i'm not 100% sure and for Data Collection, my games need to collect data such as nickname/player name or whatever player want to input (likely nickname only) and a score that generated from player gameplay. So what i need to do or which i need to checklist from provided option ?, is there other document that i need to prepare ?

I noticed I can no longer view the last 24 hours in sales and trends, the option has been replaced with “Yesterday” which shows nothing. Is this intentional or a bug?

Hi everyone! I have two subscription groups (Small Package, Large Package) each with two subscriptions (Monthly, Annual). I want to offer two months free to each new user (i.e. a user that never had ANY Subscription). Do you know if/how can I do that? Options considered up to now that are not working: duplicate each subscription (i.e. monthly, monthly_freetier, annual, annual_freetier). However, even if in my application I display either only the freetier or only the other ones, the user sees all 4 in the apple store Set up an Introductory offer on every subscription (works as desired within the same group, but not across different groups) Do you have any suggestion? PS. I am using revenuecat to retrieve the user purchase history.

Hi there - I would like to update the subscription duration in our app. Is there a way I can update it from one month to one year?

I received an email from Apple today saying my account needs immediate attention. When I called, I spoke to a senior advisor who told me that the reason my account is under review is because the company " fully or partially matches one or more restricted parties on the screening list from the U.S. government or another government’s sanctions list." When I try to log in to App Store Connect I'm met with a "Compliance Screening" that asks for a photo of my ID, birth city and birth country. I'm a US based company and have not submitted any apps to the App Store. The company was formed 6 months ago. I have searched the sanctions list and my company name, address, my name does not appear anyway in part or in full. Has this happened to any one else recently? TIA.

I created an app for fine art for iOS and for the screenshots, I originally had art by actual artist so it was denied by Apple: under the guideline 2.5.10 – performance – software requirements. "To resolve this issue, please revise your app to complete remove or fully configure any partially implemented features. Please ensure your screenshots do not include any images of demo, test, or any incomplete content. To resolve this issue, please revise your app to complete, remove, or fully configure any partially implemented features. Please ensure your screenshots do not include any images of demo, test, or other incomplete content." This is what Apple reviewer said, so I removed the screenshots of the actual artwork and replace them with the app's logo and I am still getting denied. I don’t know what to do, complete removal of any images would hinder showing off the app features. I asked them to clarify and they repeated the statement above.

Hi, We do not see In-App Renewable Subscription option. See screen copy (sorry screen is in French, nobody's perfect). We have already : signed the Paid App contract managed from Admin Accounf generate an In-App Key (User > Integration > In-App) Still, no option. Thanks for your help. Yves

My app is similar to a workout app where users use the app to manage their account (among other things) we are adding a feature for a personal trainer for a subscription fee, the only portal for users to interact with the system is through the app so we want to add all the payment related stuff inside the app Our users are primarily in the US I tried going through the terms of service but didn't get any clarity

Hello everyone! I am having troubles launching my application as Apple keep rejecting it based on Objectifiable Content 1.1.1. My app allows users post events and add car plates to the event and even a photo, to announce that one car has been hit in the parking lot or it's been towed or any other useful usecase that one might one to be aware of about his vehicles. Apple reviewd my app and gave me multiple indications, not to show car plates in the UI, and not even in the pictures. In order to be complient with the GDPR, and any other safety & privacy concerns, I have censored all plates in UI, I have added a functionality that car plates (and faces) are blured in the photos, so basically everything is anonnymised and secured. After this, I was hoping that Apple will approve my app, but here's the unexpected: I still get rejected for 1.1.1 as "posting and collecting plate number information can be defamatory and mean-spirited". Even if I tried to explain them multiple times, I get "robot" responses such as "As I understand your position, we still find your app not complient with 1.1.1" etc. and to review my "app concept" so basically what they are saying is that the only problem remaining with my app si basically....my app. I am really frustrated because on Android the app is already launched and I cannot believe that I am being stuck with it on iOS :( Please help me understand better what can I do. I asked them a last question, If I would implement something like : Admin approval required on each user post, so moderators will need to manually approve posts, so then I will have full annonymisation + full control on what posts are going to reach the news feed, but I got a response like " We cannot review features or concepts" .....

We are struggling to launch an app that is specifically for Gynaecologists and Women's health practitioners. Part of the app is available to non members of our association, but there are specific parts of the app that require membership. Membership cannot be purchased via the app as there are some security checks that need to be done. Membership cannot be purchased with personal credit cards, and we do not "sell" the membership on the app. Users can apply for membership, and if they are part of this medical community (they have to supply their medical registration numbers and practice/hospital numbers, they can join. Only then will they be issued an invoice by the accounts department. Accounts are rarely paid for by individuals- they are usually paid by the practice to which the member belongs, or the hospital where they work. We have explained all of this but the reviewer does not seem to read the information

HI Team! "I had submitted an update for my game which was already live. I didn’t change any designs in the game, I just removed the bugs and added a 'Rate Us' button link. Still, my game is being flagged at 4.3, even though it was previously live and running fine on the app store."

Hi, I have just got my first app published in the App Store. I am new to app development. The development language for my app is English with Swedish as an additional language. In the App Store the language of the app is stated as Swedish only. I would like it to be changed to the format "EN +n", where n is the number of additional languages, as I have seen for other apps. How should I change my code, or plist, or else to get the App Store to show "EN +1"?

Hello developers ! My team and I are currently trying to migrate to the new Xcode 16 version. We encounter a blocker problem with the new Xcode when submitting a new build on TestFlight. The problem : ITMS-90338: Non-public API usage - The app references non-public selectors in AccorHotelsApp: setSupportedInterfaceOrientations:. We tried several things to solve the issue : remove all the frameworks that are not built by us ; the issue is still present remove the code related to this API in our base code and the frameworks ; the issue is fixed remove only the code related to this API in our base code ; the issue is fixed This indicates that the problem is the code related to this API. The code removed : override public var supportedInterfaceOrientations: UIInterfaceOrientationMask { get { configuration.orientation } set { _ = newValue } } This code is located in our local SPM. It's used to handle orientation of our app depending on specifics configuration given as a parameter. Why Xcode 16 is detecting this API as a private one and consider this as an issue ? Is there a specific configuration we need to do in the local SPM package ? We are investigating on our side if we can find an alternative solution by changing this code, but this does not seem a bad usage as described in Apple documentation. Thank you for your help, Regards. RIVIERE Nicolas