Hardware

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Delve into the physical components of Apple devices, including processors, memory, storage, and their interaction with the software.

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EtreCheck (from Etresoft, Inc)
Hello I've noticed that this product, heavily promoted on the ASC forums for many years, is no longer available from the Apple App Store. Can anyone tell me the reason why the product is no longer supported? Friends have asked me if it is 'safe' to use. Is it? Note to moderator: If I'm asking in the wrong places, please redirect my question. Thank you.
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2.9k
Aug ’21
apple pencil won’t connect
hey! i have an ipad pro 11’ 2018, and everything was working fine until one day i wasn’t able to connect my apple pencil 2 to my ipad. the pencil itself gets detected it just won’t connect with my ipad. i already tried restarting, unpairing (even since i wasn’t able to pair it) and even restoring my ipad. does anyone have a solution for this?
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781
Jan ’23
Get device height with centimeter precision
Is it possible to get the height (Z location) of an iOS device based on sensor data? I've continuously added the accelerometer data up to infer the location but it results in a cascading error, and the inferred location of the phone "drifts" when the phone is placed still. I want to build an app where users measure the height of something by first zeroing the phone on the floor and then raising the phone to the height of the object, like placing it on the table.
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1.2k
Mar ’23
Motorized dock hardware for DockKit?
I'd love to play around with DockKit, but I didn't see anything mentioned about hardware. I'm assuming Apple isn't releasing their own motorized dock and haven't seen anything about how to get hardware recognized by the accessory manager. I'd like to prototype a dock myself using esp32 and some stepper motors. I've already got this working with bluetooth communication from iOS via CoreBluetooth, but I don't know if there's specific service and characteristic UUIDs that the system is looking for to say it's compatible with DockKit? Would really love to start playing with this, anyone got any insights on how to get up and running?
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2.4k
Jun ’23
MatterExtension with class MatterAddDeviceExtensionRequestHandler never called?!
Added the MatterExtension for MatterAddDeviceExtensionRequestHandler as new Target. Everything is automatically generated. But still only the default MatterAddDevice pickerView is displayed instead of MatterAddDeviceExtension?! func play() { Task { let homes = [MatterAddDeviceRequest.Home(displayName: "my Home")] let topology = MatterAddDeviceRequest.Topology(ecosystemName: "MyEcosystemName", homes: homes) let request = MatterAddDeviceRequest(topology: topology) do { try await request.perform() print("Successfully set up device!") } catch { print("Failed to set up device with error: \(error)") } } } Entitlements: Matter Allow Setup Payload = YES .plist is set up: NSLocalNetworkUsageDescription NSBonjourServices:
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1k
Jun ’23
Can UWB replace GPS indoor?
Hi I'm working for KT mobile telecom company in South Korea I am planning a proposal for  'Wireless Quality Measurement Using UWB Technology'. Currently, KT is automating measurement using GPS in the case of road quality measurement in wireless quality. However, in the case of indoor quality, due to the limitations of GPS, we are measuring  wireless quality  by walikg around with measuring device As far as I know, UWB technology is capable of accurate positioning by calculating the arrival time of radio wave. Can UWB technology act as an indoor GPS? If possible, how many antennas should be installed every few meters to receive signals from smartphones? (In the case of KT, I am thinking of using Wi-Fi or radio unit  installed in the facility.) 3.What are the restrictions? Thank you.
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510
Jul ’23
Companion app can't be installed on iPhone for some users who have installed the watchOS only version app
Hello! I'm facing the following Appstore issue. There was an watchOS only app, without a companion app. In current 1.6 version the app has a companion app and it can be properly installed by new users from their iPhones or watches. Unfortunately, all old users, who have installed the app from their watches don't see a way to install the app from the Appstore (they can download the latest watchOS version though). Many things have been tried - uninstalling, installing on the watch. Looking for a purchase, removing subscription, but without luck. The Appstore shows "purchased" button instead "Get" or the cloud icon. Is this a bug in the Appstore or there is a way to recover from this edge case. Thanks, Emil
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916
Aug ’23
Unable to use photo picker in app on only one iPad Pro device
We are in the midst of testing camera and photo/video access using iPadPro 17 Beta (21A5326a) from within our application, and we are encountering an error message on only one device (iPad Pro 12.9-inch, A2229). Full access to the camera roll has been explicitly granted to the application when prompted. On only the above device, attempting to select an existing photo results in this error popup: "Photo or Video Unavailable: This app is using the Photos picker in an unsupported configuration." (We are able to take and save new photos from within our application on this device with no issues.) I have a second device on hand (iPadPro 10.5-inch, A1701) that presently also has the same iPadOS version installed and is running the same application, and we are able to select existing photos and take new photos with no errors. I have compared the Photos settings on both devices, and they appear to be identical. On a third iPad device running with the same iPadOS version, application, and Photos settings (that device is not in my possession), it has been reported that no errors are encountered when either taking new photos or selecting existing photos via the Photo Picker from within our app. We are trying to figure out what might be causing this error to appear when selecting existing photos on only the A2229 device, and/or what aspect of the configuration or settings would need to be modified in order to use the photo picker on that one iPad Pro. This issue had not been encountered on the A229 device while running with iPadOS 16. Searching the text of this error message online has not returned anything significantly meaningful thus far.
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1.1k
Sep ’23
Charging Issues after Sonoma Upgrade
I have an M1 (2020 version) and an M2 (2022 version), I've updated the m2 (to Sonoma) first and the m1 the next day. It works just fine but charging was intermittent. The day after, both Macs stopped charging totally. I've tried all possible solutions from the internet and Apple's support chat but nothing worked. I've tried 4 chargers in total and my chargers would work on my brother's Macs which are still in Ventura. My chargers which would work on my Macs would work perfectly fine on my brother's Macs (Ventura). I do not see any other threads/forums online of people having this issue so I wanted to check here if anybody else has the same issue as this? P.S. I've sent both Macs to an authorized Apple service center for diagnostics but I'm wondering how this could happen since both Macs would work fine before I've upgraded. The issues started to appear only after the upgrade.
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9.2k
Oct ’23
Updated Macbook Pro to Sonoma 14.2 2 days ago and AWS VPN Client stopped working, can't connect
I just updated my macbook pro 2019 to Sonoma 14.2 a couple of days ago and have not been able to get my AWS VPN Client to work since. It was working fine before that. From the logs it appears that it is unable to connect to its endpoint, possibly because openVPN can't connect. I've tried uinstalling and reinstalling the AWS VPN Client. I also tried uninstalling my Sophos antivirus entirely in case it was blocking the VPN. I've done some reading but have found no answer regarding this specific issue. Is there some way to roll back this update? Is there a known workaround for this issue? I use the AWS VPN Client for my work so it's something I use almost every day and it's a real problem that it stopped working now.
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891
Dec ’23
EAAccessory - bluetooth connectivity issue in specific region
One of our customers in US unable to connect to our device. current status: able to discover device, when trying to connect it throws an error " (error :Error Domain=EABluetoothAccessoryPickerErrorDomain Code=1 "(null)") " tried with different models, iPhone 11, iPhone XR, iPhone 15.. result is same. But It is working fine in Asia regions. Note: External accessory framework protocols has been added already in Info.plist. ( which has been registered in the MFi Program) Any help greatly appreciated. Thank you!
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635
Dec ’23
Automation Overlay | Appium Testing
Hi , I am doing mobile automation using iOS 15 + devices and I can see Automation Overlay screen which impacts my testing. I use camera to capture video stream of iOS device ,So i get this over lay also recorded.So some of my QoE KPI like Video Startup time ,Buffer time of Some OTT getting failed.So any way to disable overlay .This is purly for development purpose .So by updating any Webdriver agent parameter or by installing any Applications.Please help me on the same.
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441
Dec ’23
Handling Retry in AVPlayer for video segments 5xx errors
I am reaching out to you as I am currently trying to solve an issue involving AVPlayer, and I have encountered a challenge related to handling errors for video segments. In our implementation, we have noticed that AVPlayer tends to make contiuous calls to fetch the video segments when video segments returns errors. AVPlayer tries for approximately 30 seconds before throwing an error. We observed this issue when video segments return 404 or 5xx errors. Please fnd below screenshot for the same. Is there any recommended approach or configuration setting that can be applied to restrict the number of calls AVPlayer makes in such scenarios. We are particularly interested in finding a solution that can help reduce the number of calls that are made in case of such failures. I look forward to hearing from you soon and appreciate your support in resolving this matter.
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650
Dec ’23
MacOS Sonoma Custom Live Screensaver
Why doesn't apple allow us to customize our Live Screensaver to a video file of our choice and allow us to set it as a live Screensaver in settings? I shouldn't have to go to a third party app to have a cool artistic customizable background work on my screens. Personally I don't like the way these apps work. They aren't bad but they don't serve my purpose. I have multiple monitors and multiple screens on those monitors and I would like more customizability when it comes to the different backgrounds on these screens. I can set different wallpapers and even the different apple Live Screensavers but it doesn't work nicely if I were to try to add some .mov files of my own in the wallpaper settings. Does anyone have any suggestions or even know how the process of how apple created the source files of these screensavers? It would be great if there was some sort of work around to this.
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1k
Dec ’23