Feedback Assistant

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Use Feedback Assistant to report issues and give suggestions about using Apple software and developing for Apple platforms.

Posts under Feedback Assistant tag

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Since the last beta update my Iphone 14 is not reconizing CarPlay
Ever since I received the latest Beta update I have not been able to use CarPlay via a cord to my car (I've tried multiple cords with the same result). It has been working as expected since I bought the car a few years ago. I've tried multiple other Apple phones and they have no issue, so I know it's not my car's software. I have called apple support and they gave me instructions on how to uninstall the Beta software, which has also not been successful. I entered a ticket for this issue on April 22nd, but haven't heard anything back. Anyone have suggestions on how I can get my CarPlay to work? or how to uninstall successfully from the Beta ios?
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446
May ’24
macbook software update failing and i am going insane
Hi,for the past 2 days i ve been going crazy over this problem i am having with my mackbook air, i recntly got a 2019 13 inch model and i basically factory reset it wyping the disk and reinstalling os,it booted in mac os mohave 10.14.6 and ive been trying evr since to update it to sonoma but each time the download is doneand it says the mac is about to reboot to install it screen may turn off up to a min it does not ,it just goes black for a second and then boots back into mojave without even a failed to install promt,it just acts like nothing happened and then ask to install it again. At this point i ve checke for evrything, i dont have antivirus or storage problems since essentially it s a blank mackbook without any apps ,i tried to install a combo update after realising that i have a security update for 10.14.6 that does almost the same thing but this time i do get a promt that an error occured and it sends me to disk startup to boot it again but it didnt work,i tried updating to a previous version like big sur hoping it was too big of a leap and that even tho evrywere i checked it said its compatible maybe it was not but nope exact same thing as sonoma i cnt boot it from a usb cuz i only have usb c ports(idiotic design from apple) i dont know what else to do it seems like no one had on the entire the same prob so i am here after the 12 th try hoping somebody has a fix.
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415
May ’24
XCode Cloud xcodebuild archive timeout
For some time now XCode Cloud build keep failing with: The step invocation hit a user timeout. The xcodebuild archive invocation timed out. No activity has been detected on stdout, stderr or the result bundle in 30 minutes. This happens specifically on Asset catalogs processing. In my case the app has like 8K images, with most of them tagged via Apple's ODR system so only the assets user needs are loaded, but the associated build step still takes a lot of time, usually 90+ minutes. It was fine before the timeout got implemented. Is there any whay to raise the timeout for a specific project? As it stands now the XCode Cloud is useless for this project as it can't do what it was intended for.
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573
Apr ’24
Enrollment Termination and Refund Issue
Dear Apple Developer Community, I am writing to urgently address the termination of my program enrollment and the failure to receive a refund. Despite enrolling in the Apple Developer Program with anticipation, my enrollment was abruptly terminated without explanation. Despite multiple attempts to seek clarification, I have received no response regarding the reason for the termination. This lack of communication is deeply concerning and frustrating. Furthermore, I have yet to receive a refund for the fees paid upon enrollment. As a developer, I value transparent and equitable transactions, yet the current situation falls short of these standards. I request immediate assistance in resolving this matter. Specifically, I seek clarification on the grounds for the termination of my enrollment and prompt initiation of the refund process for the fees paid. Thank you for your urgent attention to this issue. Sincerely, Srivarshith Daladuli.
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542
Apr ’24
Sonoma CPU panic
panic(cpu 1 caller 0xfffffff017a8bf60): x86 CPU CATERR detected Debugger message: panic Memory ID: 0xff OS release type: User OS version: 21P3049 macOS version: 23D60 Kernel version: Darwin Kernel Version 23.3.0: Wed Dec 20 22:31:16 PST 2023; root:xnu-10002.81.5~10/RELEASE_ARM64_T8010 KernelCache UUID: 5055C553638BB2B9A72F9B074650402D Kernel UUID: 98C51133-18A2-37CC-8054-0C2A5A0CC992 Boot session UUID: 10AF6C85-ABD5-4EFC-B894-FCA5526A15B3 iBoot version: iBoot-10151.81.1 secure boot?: YES roots installed: 0 x86 EFI Boot State: 0xd x86 System State: 0x0 x86 Power State: 0x0 x86 Shutdown Cause: 0x5 x86 Previous Power Transitions: 0x10001000100 PCIeUp link state: 0x89473614 macOS kernel slide: 0xa400000 Paniclog version: 14 Kernel slide: 0x0000000011820000 Kernel text base: 0xfffffff018824000 mach_absolute_time: 0x11dabe93a329 Epoch Time: sec usec Boot : 0x65fa28af 0x00067d4f Sleep : 0x660be300 0x0005f658 Wake : 0x660be3c7 0x000e9358 Calendar: 0x660e9064 0x000acc96 Zone info: Zone map: 0xffffffddcf6fc000 - 0xffffffe3cf6fc000 . VM : 0xffffffddcf6fc000 - 0xffffffdeb5d60000 . RO : 0xffffffdeb5d60000 - 0xffffffdf02a2c000 . GEN0 : 0xffffffdf02a2c000 - 0xffffffdfe9090000 . GEN1 : 0xffffffdfe9090000 - 0xffffffe0cf6f4000 . GEN2 : 0xffffffe0cf6f4000 - 0xffffffe1b5d5c000 . GEN3 : 0xffffffe1b5d5c000 - 0xffffffe29c3c4000 . DATA : 0xffffffe29c3c4000 - 0xffffffe3cf6fc000 Metadata: 0xffffffe3d570c000 - 0xffffffe3d6f0c000 Bitmaps : 0xffffffe3d6f0c000 - 0xffffffe3d702c000 Extra : 0 - 0 TPIDRx_ELy = {1: 0xffffffdfe92a24e0 0: 0x0000000000000001 0ro: 0x0000000000000000 } CORE 0: PC=0xfffffff018a4f008, LR=0xfffffff018a4f008, FP=0xffffffeff4337ef0 CORE 1 is the one that panicked. Check the full backtrace for details. Compressor Info: 3% of compressed pages limit (OK) and 1% of segments limit (OK) with 0 swapfiles and OK swap space Panicked task 0xffffffe29c34b8c0: 0 pages, 227 threads: pid 0: kernel_task Panicked thread: 0xffffffdfe92a24e0, backtrace: 0xffffffeff437f6a0, tid: 406893 lr: 0xfffffff018a1ea90 fp: 0xffffffeff437f710 lr: 0xfffffff018b4d6f4 fp: 0xffffffeff437f780 lr: 0xfffffff018b4c728 fp: 0xffffffeff437f8a0 lr: 0xfffffff0189e1630 fp: 0xffffffeff437f8b0 lr: 0xfffffff018a1e4cc fp: 0xffffffeff437fc60 lr: 0xfffffff01909d030 fp: 0xffffffeff437fc80 lr: 0xfffffff017a8bf60 fp: 0xffffffeff437fcb0 lr: 0xfffffff017a72f40 fp: 0xffffffeff437fd10 lr: 0xfffffff017a79908 fp: 0xffffffeff437fd60 lr: 0xfffffff017a73978 fp: 0xffffffeff437fe00 lr: 0xfffffff017a727d0 fp: 0xffffffeff437fe30 lr: 0xfffffff018a74034 fp: 0xffffffeff437ff20 lr: 0xfffffff0189ec6c4 fp: 0x0000000000000000
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591
Apr ’24
SwiftUI & iOS 17: Large title scroll behaviour broken when presented as sheet
I noticed an issue with the large title scrolling behaviour when presenting a sheet containing some ScrollView (for example Form or a plain ScrollView) on iOS 17.x. To share and demonstrate this issue I prepared some sample code: https://github.com/tomstoermerdotcom/swiftui-issue-ios-17-large-title/ And to be honest I am not sure if this issue is already known.
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518
Mar ’24
iPhone first? Or iMac first? Feedback Assistant is Broken Again (GRRR!!) and I have to reset my iCloud Pwd - which device should I change it on first? iPhone first? Or iMac first?
iPhone first? Or iMac first? Feedback Assistant is Broken Again (GRRR!!) and I have to reset my iCloud Pwd - which device should I change it on first? iPhone first? Or iMac first? Feedback Assistant is Broken Again (GRRR!!) and I have to reset my iCloud Pwd - which device should I change it on first? This is the question that led me to start this thread: Why is Apple forcing me to change my Appl… - Apple Community Apple is not 'forcing' me to, of course - although I have no choice - I can only recommend to everyone that they AVOID FEEDBACK ASSISTANT LIKE THE PLAGUE until some hack can be found to delete the utterly useless thing: every time I try to sign into it, it forces me to reset my pwd - and then refuses to recognise the freshly minted pwd - and I ABSOLUTELY GUARANTEE I have done this enough times to be certain that it is a Feedback Assistant fault - and a huge one - I'm on Sonoma 14.4 Public Beta. So, having done this utterly unnecessary dance at least fifteen times over the past couple of weeks, and been caught in #AnotherAppleGotcha time and time again (for example, reset pwd on iMac, then sign out of iCloud on iPhone, only to have my exact (copied and pasted) fresh pwd rejected by iPhone), I really would like to know the correct order to do this in - please, please, I'm on my knees here! Perhaps it would be easier to erase the hard disks on all my devices, reload from Time Machine or something - or start with a fresh, ****** Apple ID, and get the Geniuses at the Bar to transfer all my licenses . . . Only joking - but, come on Apple, you can do better than this! And, just by the by, why does the Apple Community website, when asking me to choose which of my (fifteen) Apple devices, offer me first on the list, three MICROSOFT PCs as possible subjects of this problem??? !!!! So - I've reset the pwd on the iMac - all cool after an NVRAM reset and a bit of grunting - but I now have an iPhone which is signed in on the old pwd - and I have updated the OS with an out-of-date pwd - should I sign out and sign in again? (Which, by the way, triggered mayhem last time I tried it) or just wait until some crucial moment like checking in at an airline terminal, only to find I'm locked out of my entire system again? Nobody knows. There's nothing - I've even search the smelliest corners of the DarkWeb - nothing at all . . .
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464
Mar ’24
Payment problem & For 4 months the Apple Payment team has not responded to emails
Hello everyone For a year now my partner and I have been having problems receiving payment from Apple. For a whole year we have been writing letters to the mail and not getting a constructive and clear answer. For the last 4 months we have stopped receiving any answers at all. Can you tell me who has had problems with Apple ignoring our letters? What to do in such a case
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448
Feb ’24
Buy iPhone big mistake
Excuse my English. In Greece where I live the apple service is terrible and you can't find a solution. After using android for 15+ years I decided to switch to iphone (iOS) and got the shock of my life. The obvious settings that exist on android on iOS do not exist. For example I have a lot of trouble with the keyboard keys, because it has small keys, I almost can't type text. The settings from "Accessibility" (I'm considered rather handicapped) to enlarge text (I don't know if it also enlarges the keyboard) spoil texts in apps e.g. in X). Also in Greek it doesn't give the possibility to change the layout and I am forced to use Google's gboard or Microsoft's SwiftKey. Also in Adobe Acrobat the list of files in the cloud is flickering. https://www.youtube.com/shorts/Z3s-XpswXe4 ...and the service for printing https://youtube.com/shorts/-3w8-ycR-dc?si=JpJ0mQTeGOaX6DA8 Incredibly stupid problems!
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488
Feb ’24
My experience with Technical Support - Total Disappointment
Recently, our team bumped into a crash that we cannot resolve. We looked for help everywhere. I asked people here on forums, team asked about 10 fellow developers and the question on SO was created. Nobody knows the reason for the crash, nobody can find a workaround. So, as the last resort, I called for Apple Technical Support (aka code-level support). I assumed that people there understand how things work under the hood. Considering that this service is limited (2 TSI per year, otherwise paid), I expected the quality to be high. In fact, it didn't help us to resolve the problem, and I was disappointed how irrelevant the provided support could be. TLDR: The dev didn't even open the test project! I described the memory crash with WidgetKit-based complication. I spend my time capturing video, finding watch logs on my iPhone and creating a sample project. I attached console output, stack traces and a couple of screenshots. I even provided a .watchface file, so they can reproduce the configuration. This together took about 6-8 hours of work. I explained what happens in detail: steps to reproduce, what I've tried. I asked the support to recommend me way to present only the specified complications. Then I submitted the issue and started to wait. It took them 1 week to responsd. I pointed my sight on the email with excitement, expecting to finally get the resolution. But what I found there was disappointing. The software engineer, Rico, quoted only a couple of sentences from my list. His letter contained only 4 lines of text (not including greetings and cheers). In the first line he recommended to use preprocessor macro to enable only necessary complications, which is nonsense. Of course we need to change complications dynamically, when the user selects them. I two next lines he recommends to use if statement in WidgetBundle to dynamically unlock the complications. I already knew that it isn't possible. Because, quote: "if statements in a WidgetBundleBuilder can only be used with #available clauses" @available(*, unavailable, message: "if statements in a WidgetBundleBuilder can only be used with #available clauses") public static func buildOptional<W>(_ widget: W?) where W : Widget The last line cancelled everything before, Rico said that this can't be done at runtime. Probably, he added that after reading the documentation, but forgot to edit his previous statements. I didn't give up completely. I decided to skip the design discussions and get the info that Rico could probably have, due to his access to the software. Why the extension using so much memory? I also asked him, if he was able to build the project and reproduce the bug. Another week passed. I'm sending a follow-up message. That worked, after another 3 days I got the response: Finally some useful information! Timeline and views are being archived to disk (all simultaneously), that's why the memory usage is so high. Basically, a widget design issue. But anyway, we have what we have. Then next line, he has written this: "Complications are deprecated". What? But wait, he thinks that we use ClockKit, and recommends migrating to WidgetKit. So Rico completely forgot that we discussed WidgetBundle and SwiftUI before 🤡 He honestly tells me that he didn't open the project. Why? Because "Complications are unlikely to be supported", he says. So he "forgot" WidgetKit on intention, this gave him an excuse to ignore the sample project. My time was invested for nothing! I believe there's no need in further conversation with Rico. I will provide the detailed feedback to the Apple. And I'm posting it publicly to make sure that Rico gets the attention he deserves. If you want to know more technical details about the issue, you can check the following links: https://stackoverflow.com/q/77855303/1746142 https://developer.apple.com/forums/thread/744726
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653
Feb ’24
Interoperability requests in the EU
There are several questions regaring the following guide about Interoperability requests in the EU. Will other developers be able to use all the APIs that have been created? For non-EU applications? If it's a private API, would there be a list of all the APIs that have been implemented to see who has which one? Will there be a difference in priority between feature requests submitted through Feedback Assistant and interoperability requests?
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613
Feb ’24
help
salutare tuturor Ajutatima va rog cu o problema, am resetat iphoneul 13 pentru a elibera spatiul de stocare, dupa resetarea acestua cand vreau sal configurez, imi cere id ul si parola, am incerct sa le pun dar imi spune ca parola dau id ul este gresit, am incercat sa schimb parola, dar nu merge, nu pot face nimic acum, *** pot rezolva aceasta problema, nu am nici o metoda de recuperare a parolei
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565
Jan ’24
textEdit Tab issue
we can create multiple files in a single instance of TextEdit using tab feature. But we can't open multiple files in a single instance. (for example I want to open 4 files together, It open but with 4 different TextEdit window "Image-2") so switching from one file to another file is difficult. Issue: Unable to open multiple files together in TextEdit. Suggestion/Request: we should be able to open multiple files together in TextEdit. Please see the attached screenshot (image-1) from "Sublime text" file where we can open multiple files together. and (image-2) when we try to open multiple file with "TextEdit". Image-1 Image-2
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570
Dec ’23