I am the account holder.
I didn't renewal my membership since May. 2023. So my orginization is not using the apple developer membership anymore.
I'm gonna be resigned so I have to transfer account holder to another co-worker.
When Im trying to transfer account holder through Update your information+, it says"
Update your information.
Since your membership information is associated with contracts between you and Apple, any changes to this information will need to be reviewed and verified.
Then, I cannot do anything with this step..
I just wanna transfer account holder but there is no way.
How to do this?
If I'm trying to ask for support, I cannnot even select this organization.
Accounts
RSS for tagHelp users access and manage their external accounts from within your app without requiring them to enter login credentials using Accounts.
Posts under Accounts tag
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When I try to make the iOS build with EAS cli (my app is a React Native app), I get this error:
Failed to fetch Apple distribution certificates
Failed to set up credentials.
Apple 403 detected - Access forbidden.
This request is forbidden for security reasons - You currently don't have access to this membership resource. Contact your team's Account Holder.
My role is App Manager. What role should they apply to me in this case?
I'm trying to invite an Apple ID as a search ads api user, however when I try to accept the invitation from the invited Apple ID, I get the error "Unable to create Search Ads Basic account".
When I try to login directly to search ads using that account, I get the message "We're sorry. This Apple ID is no longer authorized for Apple Search Ads."
I've also tried this with a separate Apple ID account, and the same problems happened.
I've followed the steps in this article: https://searchads.apple.com/help/campaigns/0022-use-the-campaign-management-api
Is there something I'm missing? Do I need to create a brand new Apple ID for this to work?
Like all other companies, why isn't there a discord channel where people can talk and help each other?
Btw, I'm switching from individual account to an org account, does this impact how to configure the app submission or publishing? or should I wait till it is finalized?
Thanks
If you enter the PIN code incorrectly, you will be redirected to the PIN code entry screen.
You can log in using a device equipped with a USB-A terminal.
Even a factory reset did not improve it.
Do you have any information?
Dear Apple Support,
I hope this email finds you well. I am writing to express my concern regarding a critical issue with my account subscription which expired 2 days earlier than expected. I attempted to renew my subscription within the 30-day grace period, as per the terms and conditions. However, I encountered an error message stating that "something is wrong with the account".
As a result, my account subscription has expired, and my app has been disabled from sales. This situation is causing a significant inconvenience, and I am unable to proceed without a resolution.
I have been trying to reach out for support over the past 5 days through emails and support messages, but have not received any response so far. Given the urgency of the situation, I kindly request immediate attention to this matter.
I would appreciate it if you could expedite the renewal process and reactivate my account as soon as possible. Please let me know if you require any additional information to resolve this issue.
Thank you for your attention to this urgent matter. I look forward to your prompt response.
I am from Kazakhstan. I want open developer account but system write error: Your enrollment in the Apple Developer Program could not be completed at this time. Has anyone been able to solve this problem?
I have one Apple ID that I use it for only Account holder of my app store connect account. I forgot to renew my card details and my apps at the account got "The status of your app has changed to Pending Agreement." I wanted to renew my subscription but I can't log in my account when I click reset password and try to reset "Apple ID is not active" error occurs. What is the solution?
Hi all
I don’t even know if this is a help post or just a cry from my soul.
I'll start from the very beginning. My firm is developing software for small and medium businesses. For us developers, there is nothing unusual about this. If the client's store, we transfer it beautifully and without problems to the mobile application.
We have been releasing apps since 2019. And everything was fine, even excellent, until August 2022.
In August, after submitting the application for review, I, as the account developer, received a notice that clause 3.2f was violated and that my account would be closed.
It is clear that I immediately filed an appeal, but the Apple inspectors said that they would not change their minds. To say that I was shocked = to say nothing.
Since then, I have filed 6 appeals, created other accounts (tried), so that our clients are calm that we are fulfilling our obligations.
no response to appeals (no calls, no letters)
Does anyone know how else to contact support? Because I have no more ideas, honestly - I'm broken.
Thanks for reading, Tim
We have been trying to renew Apple Developer Enterprise Program,Apple gives a hint "Thank you for your request to renew your membership in the Apple Developer Enterprise Program"This state has been half a month, our Apple Developer Enterprise Program will Expire in 5 days.After expiration, it will seriously affect our company's business.
I'm Chinese and I get that develpers in China must have their legal Chinese names submitted as a required step during registration. But why the hell is my Chinese name displayed in a non-Chinese market as my developer name? Please at leave give us an option to display English names on global markets. (In case you don't know, Chinese names can be translated to English via pinyin, it's a 1-to-1 mapping. Any Chinese names have their corresponding English names via pinyin)
I also called Apple today, they said that it's due to regulations. Again, I get that. But displaying Chinese as developer names in non-Chinese markets just dont make any sense.
I'm stuck in "Add bank account" step when filling User informations in Agreements, Tax, and Banking for Paid Apps.
When I try to save, i get the error
The bank identification code you selected does not match the corresponding part of your IBAN.
I checked many times, all of my informations are valid (Valid IBAN, Account number same as given by my bank).
I even tried to take every part of my IBAN as account number because I was desperate, nothing changed.
I'm with Qonto bank.
What am I doing wrong ?
To join the Universal App Quick Start Program, you must be the Account Holder for the Apple Developer Account. Can the Account Holder then bestow access to Quick Start Program resources/private forums to other members of the organization? We have many people who can make use of this information, none of whom have access to the Account Holder account.