We need users correct email instead of the relay email when user signs in according to our company policy but unfortunately we are not able to get that information. is it even possible to get that. if yes please guide. i am able authenticate the token where we get the relay email only

I all of a sudden cannot log in to my developer Account. I have tried multiple times with my password (which is also saved in my key chain) but I am told it is invalid. I reset/changed the password and it still doesn't let me log in. It then says my password was found in a data breach and my account gets locked. I unlock the account and it still doesn't work..I have tried this loop multiple times now..what should I do? Apple Support does not assist with apparently as I have chatted and talked to them.

Hey, after update to ios 17 ***** beta after i had 17 developer beta 2 my iphone 13 pro max stuck at - white screen with updating apple id settings but when i restart the iphone i got popup with - verification failed! there was a error connecting to the apple id server. any help? im stuck almost 3 days without iphone :(

We have apple login connected to our app. we also have the feature that when a customer login with apple or any social media he/she can login with their email directly from email login. but in case of apple login when customer prefers to hide their email, this is not suitable as the private email is difficult for customer to learn and it my change later. so are we allowed to ask customer username to fill when they prefer to hide their email. ps we used to ask the customer email to be filled when they hide their email but our app was rejected as it seems to violate apples terms. this is the new feature we are planning to add. is it allowed to add that.

I tried to apply for an AVP dev kit but it said "This developer kit is available to Account Holders in the Apple Developer Program..." Anyone know how I go about upgrading my account? I have a devleper account but apparently it is not approved. Thanks!

Unfortunately my developer account got flagged for removal. Before my app was rejected 3 times, because it was not possible to view the content on iPad. It's a social app and we blocked all VPNs, emulators and proxies. I assumed this happened therefore. In the previous 2 months my app got rejected two times because of half-***** user-generated content that wasn't moderated fast enough. In the appeal I wrote them, that we implemented AWS AI for content moderation, and that we deactivated all security features. However, this was 9 days ago, and since then no answer. We are a 4 men startup with around 130.000 USD revenue. Biggest success of my life and 6 years of work. The reason Apple states if violating section 3.2(f) of the Apple Developer Program License Agreement. In this paragraph there are basically all kind of general rules about not misleading people or apple reviewers. What can I do now to get a faster answer or to safe my apple developer account? Also: If an apple developer account got removed, does that mean you cannot transfer the app with all its reviews to another account? Thanks

Hello! I want to pay the fee using my card from another country as I opened that bank account as a tourist, so i don't have any ID there that I can use to validate my residency. Can I enroll using my residency country to validate my ID but pay with another country's card?

Hi Y'all, When a user deletes (or requests to delete) their account, do we also have to delete the subscription receipts and user tokens from our internal systems? Thanks, Bill

I am currently the Account Holder of my previous company on the Apple Developer Program. However, the company is no longer in operation. Consequently, I am faced with the challenge of removing the company from the account since I am the only member and there is no one else I can reassign the Account Holder role to. I have reached out to Apple Support for assistance in resolving this issue, and they have suggested reassigning the Account Holder role to another member. However, as mentioned earlier, I am the sole member associated with the account, which makes it impossible to proceed with this option. I genuinely want to comply with Apple's policies and ensure that the account is properly managed and maintained. If there is any information or specific steps I might have overlooked to address this situation, I would be grateful for your help.

Hi everyone, I have an old iPad 2 which I want to reset but it has the "find my iPad" turned on; the problem is that if I try to insert the id apple password, it gives me a connection error. The device is connected to the internet, I tried the browser and it works. I even tried to reset the iPad using the Mac, but it requires the iCloud password on the device... I turned off "find my iPad" on the iCloud website, but in order to be effective, the ipad needs to logging in on iCloud and I can't do it. Are there other ways to achieve the reset? Thank you so much

Our company's main Apple developer account has been banned for at least one year due to being deemed fraudulent. After reviewing our app, we have ensured that it complies with all regulations for operating our company's app. How can we get the main account unblocked and publish our verified app?

Hello, Apple Community, I'm reaching out in a bit of desperation here, and hoping that someone among you might be able to provide some insight into the problem I'm currently facing. I've spent countless hours in conversation with Apple's customer service, but they seem to be unable to help me. So, here I am, at my wit's end, reaching out to the wider Apple user community for help. I'm dealing with an incredibly frustrating issue related to my Apple ID. It's stuck in a loop of Account Recovery, which has proven to be a true nightmare. Every time I try to reset my password, it sends me back to the Account Recovery page. As a result, I'm not able to access my developer account at all. As a developer, this situation is critical for my business. Our apps are still up and running, but we are unable to provide any security updates which poses a serious threat to our user base. In a bid to find a solution, I purchased a new iPhone and even booked a Genius Bar appointment, but unfortunately, that didn't help either. To my surprise, multiple Apple senior advisors have told me that they are unable to assist in this matter. This is disheartening and, honestly, quite shocking. I am certain I'm not the first person to encounter this issue, so I'm baffled by the lack of help I've received so far. I've tried all the standard solutions: Tried to reset from different devices and networks. Double-checked all the account information. Went through the recovery process multiple times. Tried to reset the password via a trusted device. Sadly, all these attempts have ended in the same Account Recovery loop. I'm really hoping someone out there has found a way around this or at least has some new ideas on what could be causing this. I understand this might not be a common issue, but any insight, experience, or suggestions are more than welcome at this point. I appreciate your time in reading this and your potential help.

So I have an Individual Developer Account and a friend of mine wants to contribute to the iOS app that I'm working on. Does simply adding his apple id at the developer.apple.com suffice to collaborate on the same project? Or he also needs to buy Individual Developer Account?

I want to know that what could be the reason behind that my client's account is showing in app store connect but not in apple developer account? Is this could be the reason that the account was created as a Individual and not as organisation? or any other reason? Kindly help.

my account expired from 40 Days and I need to renew and the button for renew is close what can do ? I send email to apple no response until now

Hello, I´m desperate... 2 weeks ago our old Developer Enterprise Program Account silently ran out. Since then a critical software in our company stopped working. I registered a new account for Enterprise last week that already got confirmed from our boss. Today I tried to log in and I could accept the Terms of Agreement. Then suddenly: Congrats, you are part of the (normal) Apple Developer Program. What happened there?!?! Unfortunately Apple Support is slow and non-responsive that last 2 weeks. It took DAYS for an answer that didn´t help. So, how can we switch to Enterprise? Does anyone know a way?

I'm from Vietnam, and I opened a business account for my company, but it's taken 3 months already, and it's still being processed :)) what's wrong with Apple? How a startup company can survive to waiting for an account to release the product? I don't know how long it takes, but it's too funny.

I cannot access my developer account. When I sign in it askes if I want to enroll, when I have already paid.

Cannot enroll to developer account: "Your apple id is not eligible to use this application at this time"

Hi am trying to get notifications as listed https://developer.apple.com/documentation/sign_in_with_apple/processing_changes_for_sign_in_with_apple_accounts. I have tested that we are receiving consent-revoked notifications as expected but the email-enabled and email-disabled and not being received. To test these notifications, I have used an apple account to login with my app, and chose to not hide my email. Once the login is successful, I went to icloud+ -> Hide my email settings and choose to create a relay email and set the forwarding to my personal email. This should send me the email-enabled notification. Can you check why its not working?