Hi,We're experiencing an issue where the subscription never renews on Sandbox no matter what we try.There is always 1 in app purchase (the original purchase) in the purchase receipt. To confirm we didn't miss a renewal in the transaction observer we "restore purchases" and check the receipt again. Nothing changes, only the original in-app purchase can be found in the receipt.Only a brand new subscription purchase adds additional in-apps to the receipt - we never see any renewals.We have created new test accounts to confirm that the issue is not related to the auto-renew limit. How are auto-renewals meant to work on the Sandbox?Any ideas?Thank you
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Hi all,I was about to manually release an update when I realised that all (new) IAPs (auto-renewable) have not been reviewed and are still stuck in 'awaiting review'.I did some searchign and found that that a binnary needs to be associated with any new IAPs to trigger a review but I cannot find any UI to do that. Screenshots I found online show a section that doesn't exist in my dashboard.Anyone knows how it's done?Thank you
Hello,Our IAPs are stuck in 'waiting review'. Our app binaries get approved but we cannot release without the IAPs.I already contacted to dev support and they passed on the support ticket to the app review team but nothing has happened so far. Could someone at Apple please help us?Thank you
Anyont else having this issue?Subscription Prices for IAPs never load, just a spinner an a grey box.Tried different browsers just in case, seems to be a server-side issue?
Hi all,
I came across an app today which is permanently in 'Beta' on Testflight and uses their own payment system to unlock features. This means asking (Beta) users for payment details. They even run their own affiliate program offering 20% commission on sales.
Surely this is not allowed, right?
Anyone knows whom to contact in Apple to report them?
Thank you
Anyone else gets random failures the last few days when verifying receipts with the App Store (via HTTP Post)? We keep getting ‘An existing connection was forcibly closed by the remote host.‘ on some requests. Thanks
When using a StoreKit Configuration file to test IAPs the purchaseDate in the generated receipt is in the future by +1 hour which happens to be my GMT+1 timezone. For example:
Current date:
(lldb) po [NSDate date]
2021-04-20 21:51:26 +0000
Purchase date:
(lldb) po self.purchaseDate
2021-04-20 22:51:04 +0000
This looks to me like a bug in StoreKit testing unless if there is some timezone config I missed?
Hi all,
anyone else experienced an issue where a new app version enters 'in review' phase and stays stuck 'in review' for more than a day? In my past experience 'in review' always completed after a couple of hours max. Not sure what to do about it as we have to release a critical update.
thanks
Our app is being rejected for ‘1.4.1 Physical Harm’ with the reason ‘We are still unable to locate links to medical sources in the app.’
Firstly, to clarify, we don’t offer any form of medical or health advice. The app is a diet tracker.
We have a guide in the app where literally every paragraph and every page has links to books, research, etc. In the ‘About Us’ section, we include a list of qualified professionals we work with, including mini bios for each one. These professionals either author or review our content.
Despite providing screenshots and evidence, we keep receiving the same feedback: ‘We are still unable to locate links to medical sources in the app.’
I’m not sure if it’s a good approach to appeal since we’ve never had this issue before and the app has been on the App Store for 12 years.
We’d rather resolve this with the reviewer, but it’s hard not to think that there is bias.
Any advice would be appreciated.