Our app is being rejected for ‘1.4.1 Physical Harm’ with the reason ‘We are still unable to locate links to medical sources in the app.’
Firstly, to clarify, we don’t offer any form of medical or health advice. The app is a diet tracker.
We have a guide in the app where literally every paragraph and every page has links to books, research, etc. In the ‘About Us’ section, we include a list of qualified professionals we work with, including mini bios for each one. These professionals either author or review our content.
Despite providing screenshots and evidence, we keep receiving the same feedback: ‘We are still unable to locate links to medical sources in the app.’
I’m not sure if it’s a good approach to appeal since we’ve never had this issue before and the app has been on the App Store for 12 years.
We’d rather resolve this with the reviewer, but it’s hard not to think that there is bias.
Any advice would be appreciated.
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Hi all,
anyone else experienced an issue where a new app version enters 'in review' phase and stays stuck 'in review' for more than a day? In my past experience 'in review' always completed after a couple of hours max. Not sure what to do about it as we have to release a critical update.
thanks
When using a StoreKit Configuration file to test IAPs the purchaseDate in the generated receipt is in the future by +1 hour which happens to be my GMT+1 timezone. For example:
Current date:
(lldb) po [NSDate date]
2021-04-20 21:51:26 +0000
Purchase date:
(lldb) po self.purchaseDate
2021-04-20 22:51:04 +0000
This looks to me like a bug in StoreKit testing unless if there is some timezone config I missed?
Anyone else gets random failures the last few days when verifying receipts with the App Store (via HTTP Post)? We keep getting ‘An existing connection was forcibly closed by the remote host.‘ on some requests. Thanks
Hi all,
I came across an app today which is permanently in 'Beta' on Testflight and uses their own payment system to unlock features. This means asking (Beta) users for payment details. They even run their own affiliate program offering 20% commission on sales.
Surely this is not allowed, right?
Anyone knows whom to contact in Apple to report them?
Thank you
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