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Tracking Campaign Performance: Downloads & Subscriptions
Hello! We are planning a revenue-sharing campaign with an influencer, where they'll distribute a unique campaign code. For each successful paying subscription generated through their code, we'll reward them with a percentage of the proceeds. In App Store Connect under Analytics > Acquisition > Campaign, I can see the number of downloads, but I'm unsure where to find the number of subscriptions generated from these unique links. Could you guide me on how to access this data so I can provide the influencer with a report showing both the downloads and subscriptions from their campaign? Thank you!
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Sep ’24
Navigation Bar Buttons Abbreviated with Ellipses Despite No Accessibility Settings
Hi everyone, We have a user experiencing a display issue. Here's a screenshot they shared with us. Unlike in the simulator, where we see three icons, their display shows two buttons abbreviated with ellipses. The device is iPhone 12 mini with iOS 17.6.1. The user isn't using any accessibility settings or large text size. Does anyone know what setting might be causing this? Any advice would be appreciated! Thanks!
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Aug ’24
TipKit Affects Menu Visibility
Hi! We’re using TipKit pointing to a menu, but the menu becomes disabled (?) and very hard to see. Is this a bug? How can we fix it so the menu stays visible? Menu with TipKit: Menu without TipKit. We want the menu to stay visible like this: Thanks!
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Aug ’24
'offerTerms' Issue in Custom Offer Codes Link
Hey everyone, Starting two days ago, we've seen a problem regarding the text explaining our offer code's terms. We have: Auto-renewable subscription Subscription offer Offer code Custom offer code This issue pops up when you click on the custom offer code link. It used to display "50% off for the first year," but now it just shows "offerTerms." We can't seem to find a way to change this in App Store Connect, which leads us to believe it might be a glitch. Has anyone else encountered this? Any advice on how to resolve it would be greatly appreciated! Juno
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1.1k
Mar ’24
[URGENT] StoreKit 2 error. Issue with in-app purchase and subscription.
Hi all, We're facing an issue with our app's subscription and in-app purchases: We are using StoreKit 2 Up until 6 hours ago, everything was fine. Now, users are telling us they can't access what they've paid for. We could reproduce the error on iOS 16.6, not on iOS 17 developer beta Buying or restore purchases are timing out. Everything works fine in Sandbox and TestFlight. We are getting these two errors with production builds: Error enumerating unfinished transactions Error enumerating all current transactions both with the following timeout message: Error Domain=NSURLErrorDomain Code=-1001 "Zeitüberschreitung bei der Anforderung." UserInfo={NSErrorFailingURLStringKey=https://mzstorekit.itunes.apple.com/inApps/v1/history?reason=initial, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask, NSUnderlyingError=0x2837a4f00 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 "(null)" UserInfo={_kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4}}, _kCFStreamErrorCodeKey=-2102 Is anyone else seeing this? Any fixes? Thanks for any help or advice. Best, Juno
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1.3k
Aug ’23