When I try to submit my app update, I get this error:
Unable to Submit for Review
The items below are required to start the review process: This field is required
However, there aren't any fields that are marked as not required. Here are the things I've checked so far:
I've uploaded appropriate sized photos for iPhone 6.5", iPhone 5.5", iPad Pro 12.9" 2nd Gen, iPad Pro 12.9" 3rd Gen. I've ensured that all the phone types in the Media Manager has photos in them.
Selected "Free" for app pricing
Ensured I accepted the new Paid Apps agreements
Double checked that I have a rating selected.
Double checked that the certificate for my app is still in my account's certificate list
Post
Replies
Boosts
Views
Activity
I've gotten a few complaints from some users that are using iPads saying they are unable to interact with certain elements of my app (gestures, taps, touchesbegan/moved don't seem to be working). The issue seems to be spread among the different models but also doesn't happen to all iPads.
When I try debugging on any iPad simulator, I don't seem to have any issues with it. I've asked one of them to send me a video of them interacting with the app and the only difference I can see is this side bar. I haven't encountered this before but can't seem to find the name of this feature to look up how to turn it on so I can see if it's causing any issues.
Does anyone know what this collapsable menu is called? Also, while I'm here, does anyone know why certain interactions don't work on the iPad?
I've created 2 auto-renewing products, one with a cheaper price and one with a more expensive price. I show the cheaper product for legacy users (users who have been on the app for a long time).
The problem here is that when a user goes to the App Store and manages their subscription there, they are able to see the cheaper option and subscribe to it.
Is there a way I can hide the cheaper product from being purchased through the App Store and only allow them to be purchased from my app?
I saw the Cleared For Sale option on the product but when I tried unchecking the box, it made it sound like after users' subscription ends, they will no longer continue auto-subscribing to the cheaper option. Or am I misunderstanding Cleared For Sale?
After updating Xcode 14, I'm now unable to test my purchasing on my simulator using a configuration file (it says it is unable to connect to the App Store and fails to even bring up the purchasing sheet). I've downloaded Xcode 13.4.1 and keeping everything the same, am able to test purchasing successfully.
When we request auth from the AuthorizationCenter, it seems that we're only really able to allow users to control the apps on the parent's phone. Is there a way to allow us to let parents manage apps on the kid's device directly through our parent app?
For context, we have 2 different apps, one for the parent and one for the child. The child is able to purchase screen time and the parent can redeem them (activate those minutes) from their end.