I am unable to create an app on the app store, it gives me an error (an error, try again later). I tried this from yesterday with different names but could not succeed.

Hello, We are facing an issue with our customers on in-app purchasing. One of our customers tried to get a yearly subscription on 23rd May 2024 but could not succeed due to a billing error. But on 19th June 2024, his subscription was purchased automatically for 1 year, and the package expiry date shows 19th June 2025. So why did Apple charge to customer after 1 month without any intimation? Can anybody help here? Thanks

We recently reduced the subscription price for new customers in the USA from $9.99 to $4.99. However, existing customers are also seeing the new price of $4.99, but when they attempt to purchase the subscription, they are charged the original price of $9.99. Actual Behavior: Existing Customers: See the price as $9.99 and are charged $9.99. New Customers: See the price as $4.99 and are charged $4.99. Can anyone assist with resolving this issue? Thank you!