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Error in Creating win-back offers for my app's subscription
Hello, Currently I want to create a win-back offer for my app's monthly subscription, but whenever I choose to select Offer type option, Free, and selects options from the list like 3 Days, 1 Week, etc. It is just showing error like, We can't process your request. Go back to where you were and try again. If the problem continues, contact us. Where I am successfully able to create win-back offers for weekly and yearly subscriptions without any issue. I am trying this from last 2 days, but getting the same issue everytime. Please help me solve the issue. Thanks
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iOS Version Requirements for Implementing Win-Back Offer
I am currently exploring the implementation of win-back offer in my app to encourage lapsed subscribers to re-subscribe. I plan to use the automatic win-back offer sheet that display to eligible customers upon app launch, as described in the documentation. However, I am unclear about the specific iOS version requirements needed to support this feature effectively. Could someone clarify the minimum iOS, iPadOS, and macOS versions required for these automatic win-back offer sheet?
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Oct ’24
What steps to perform for the upcoming changes to the App Store receipt signing intermediate certificate?
Currently, my app validates App Store receipts on the device, so as per this news, I need to make changes to it, But I am unable to make a decision on where I should start, Can anyone please help me out on this? Do I need to make changes in the device receipt validation? If yes, what steps should I take? OR Should I do the receipt validation from the server side? If yes, then what steps to follow to make a receipt validation on the server? Your suggestions will be highly appreciated.
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1.6k
Jul ’23
Subscribers are required to opt-in before the price decrease, or it is only for price increases?
Recently I have read the news of an Update to subscription notifications, according to it, when an auto-renewable subscription price is increased, subscribers must opt-in before the price increase is applied. So Subscribers are required to opt-in before the price decrease, or it is only for price increases? Your answers will be helpful. Ref. https://developer.apple.com/news/?id=tpgp89cl Thanks
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May ’22
Section 11.2 (Termination) states: Apple Developer Program License Agreement (PLA) violation
Hi All, Today I have got one mail from Apple as follows We are writing to inform you that your company is not in compliance with the Apple Developer Program License Agreement (PLA). Section 11.2 (Termination) states: (g) if You engage, or encourage others to engage, in any misleading, fraudulent, improper, unlawful or dishonest act relating to this Agreement, including, but not limited to, misrepresenting the nature of Your Application (e.g., hiding or trying to hide functionality from Apple’s review, falsifying consumer reviews for Your Application, engaging in payment fraud, etc.). Be aware that manipulating App Store chart rankings, user reviews or search index may result in the loss of your developer program membership. Please address this issue promptly. Here, what steps should I take to resolve the issue? If anyone has faced this type of issue earlier, please guide me to the solution
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3.0k
May ’22
iOS: Unable to see the option of App Icon in the Product Page Optimization page in the app store connect
As the Product Page Optimization option is now available in the App Store Connect, I thought to try it out. So I have created a test to try different App Icons. I have followed these steps to create a test and treatments for product page optimization, https://help.apple.com/app-store-connect/#/dev811bef199 But there I am unable to see the option to change the App Icon for different treatments. There I can only see the screenshots, as you can see in the attached SS . Please let me know how can I get the option to change the App Icon for different treatments for Product Page Optimization.
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7.8k
Dec ’21