Post

Replies

Boosts

Views

Activity

Reply to Face ID
Apple keeps that data/system under very tight control. Your app cannot participate/access/use on any direct level*. If you believe you have a need, feel free to request an enhancement request via the bug reporter link below, being sure to add your report number(s) to your thread for reference, thanks and good luck. ...*Indirectly, it -can- be leveraged for login - see: https://developer.apple.com/documentation/localauthentication/logging_a_user_into_your_app_with_face_id_or_touch_id__
Sep ’20
Reply to How to restart a pre-order?
Not knowing what you've tried, or what specifically prompts the question other than a genuine gap in knowledge, it should simply be a process of repeating the same steps as you went thru when you originally enabled pre-order for that app. From the homepage of App Store Connect, go to “My Apps” and select the app. Then, select Pricing and Availability and you'll be able to see the Pre-Orders section (if you have never published that app on the App Store). There, select “Make available for pre-order” and choose a date to release your app for download. Done. If that's not working, and you have further questions, be sure to provide further details...what you did, what you expected, how those differed. Good luck.
Sep ’20
Reply to Company certificate revoked
Your only avenue for help w/recovery, not saying it's a given, is via contact. If they're not reaching out, there is little we can do here. Be sure that emails from Apple are not being spam filtered out of your inbox, and keep requesting they contact/call you. In the mean time, why not just houseclean and/or create a new one - see this previous thread for discussion: https://developer.apple.com/forums/thread/43182 Good luck.
Sep ’20