Device Management

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Allow administrators to securely and remotely configure enrolled devices using Device Management.

Posts under Device Management tag

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Auto-enable of Content Filter on macOS (after pushing required MDM payloads)
Hi all, I'm working on a small PoC to get Content Filtering (FilterDataProvider) working on macOS without any user interaction. So far, I've pushed two payloads to my machine using user-approved MDM enrollment: com.apple.system-extension-policy com.apple.webcontent-filter The application containing the network extension is present in /Applications. The installation of the profiles both succeed and I can see a Content Filter is created in the Network section of System Settings. Even the status says "Enabled", but the dot remains orange. Inspecing the system logs (specifically: filtering on process:neagent) shows me the following error: 1. Failed to find a com.apple.networkextension.filter-data extension inside of app com.my.app.containing.the.ext Only when I submit an activation request using OSSystemExtensionRequest.activationRequest, the network extension starts (without prompts, as expected) and everything works. Is this expected behaviour? Do I need to submit an activation request through code regardless of the fact that MDM pre-approved the System Extension prompts and created the Content Filter in the System Settings?
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May ’24
Critical VPN Control Issue on iOS Devices: Bypassing 'Connect On Demand' Restrictions
Issue: Our app is currently experiencing an unexpected behavior related to VPN functionality on iOS devices. Despite having the "OnDemandUserOverrideDisabled" parameter set to 1 in our VPN profile, users have reported that they can create a shortcut to disable the "Connect On Demand" feature. However, upon doing so, toggling off the VPN does not re-enable the feature as anticipated. This oversight results in unfiltered browsing, potentially compromising user security and privacy. Explanation: The presence of "OnDemandUserOverrideDisabled" set to 1 in our VPN profile should theoretically prevent users from toggling the "Connect On Demand" feature via any means. However, users have found a workaround using shortcuts to bypass this safeguard. Consequently, the VPN does not automatically re-engage after being disabled, leading to unintended consequences for users. Impact: The inability to reliably control VPN settings, despite profile configurations, poses a significant risk to user data privacy and security. Unintended unfiltered browsing can expose users to malicious actors and compromise sensitive information.
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May ’24
System Preferences MDM for macOS 14 WWDC2023
On WWDC 2023 Apple announced this: https://developer.apple.com/videos/play/wwdc2023/10040/?time=648 And as you can see and hear, they are saying: "In the past, entire System Preference panes were hidden to fulfill this requirement. With the introduction of System Settings, we were able to implement a granular management approach. Instead of hiding entire panes, the administrator can restrict modifications of a specific setting which now shows a label about its management state." But where Apple Developer documentation can I find the payload for this? The only thing I was abble to find is https://developer.apple.com/documentation/devicemanagement/systempreferences which is DEPRECEATED for 13.0 macOS.
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581
May ’24
How to make keyboard extension available for a MDM device?
Our keyboard extension can be accessed independently in China region with native app like Notes or Safari, however the keyboard can only be opened in the app under same project in Taiwan region. I've checked some articles about how MDM managing extensions, also make sure our RequestOpenAccess option of keyboard extension info.plist also set to Yes. I'm not sure is there anything I missed, or I just need to inform client that they need to reach out their MDM manager and modify some restrictions? If keyboard supports mobile device management (MDM), it can work with managed apps. App extensions give third-party developers a way to provide functionality to other apps or even to key systems built into the operating systems Allow full access to custom keyboard in iOS
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May ’24
Intune MAM Files app exception
Hi all, I'm implementing Intune MAM to secure applications on iOS. However, I need my users to be able to save files (e.g. attachments in an email in the Outlook app) to iOS Files. To do so, I'm trying to put Files in exception of my Intune MAM policy and I need to obtain the Files "CFBundleURLSchemes" value from the info.plist file of the Files app. I'm not able to get that information. Are any of you able to get that somehow? Thanks!
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May ’24
profiles command
I'm working on a tool which parses the output from the command "profiles -P -o" to check that our MDM profile has been deployed correctly, as there has been issues around profiles being misconfigured. It seems that the framework which the profiles command uses is private, so I'm just wondering could there be a way to get information which is similar to the output from the profiles command without having to directly use the command?
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May ’24
Apple Push Certificate Portal page not working
Hi everyone. I've been trying to set up my Macs in Intune. One of the key requirements is to create a push certificate for my environment. I can get past the upload page on the Apple Push Certificate Portal. Once I click the upload button on the web page after choosing my CSR file, I get this the page on the CSR file "The page you’re looking for can’t be found". I get the same message every time I refresh or log back into the page doing these steps. I don't know what to do. Would anyone have any advice on this? Or is this solely an Apple problem? Just if it's of any relevance, I am in Australia.
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Apr ’24
DNSProxy with configuration profile & MDM
I am trying to add DNSProxy configuration using .mobileconfig and MDM on supervised device. I have Content Filter payload in the same configuration file that works as expected, however I was unable to start my DNSProxy. My app has 3 extension targets for Filter Data/Control Providers and DNSProxy extension. Here is my DNSProxy payload: <dict> <key>AppBundleIdentifier</key> <string>my.app.bundle.id</string> <key>PayloadDescription</key> <string>Configures DNS proxy network extension</string> <key>PayloadDisplayName</key> <string>DNS Proxy</string> <key>PayloadIdentifier</key> <string>com.apple.dnsProxy.managed.AEE249BB-4F44-4ED9-912B-6A70CC0E01B6</string> <key>PayloadType</key> <string>com.apple.dnsProxy.managed</string> <key>PayloadUUID</key> <string>AEE249BB-4F44-4ED9-912B-6A70CC0E01B6</string> <key>PayloadVersion</key> <integer>1</integer> <key>ProviderBundleIdentifier</key> <string>my.app.bundle.id.DNS-Proxy-Extension</string> </dict> Any thoughts on what I might be doing wrong?
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981
Apr ’24
MacOS Reset Passcode not working- Urgent
I have tried to deploy passwordpolicy script using pwpolicy pwpolicy -n /Local/Default -setglobalpolicy "usingHistory=5 canModifyPasswordforSelf=1 maxMinutesUntilChangePassword=129600 requiresAlpha=1 requiresNumeric=1 minChars=8 passwordCannotBeName=1 requiresMixedCase=1 requiresSymbol=1" sudo defaults write /Library/Preferences/com.apple.loginwindow PasswordExpirationDays 14 errcode=$? if [ "$errcode" -ne 0 ]; then echo "" echo "Failed to apply with errorcode $errcode" 1>&2 echo "" exit 1 fi echo "Password Policy applied successfully" 1>&2 After deploying, on next login, It prompted for login, On entering password, It shows wrong password. When I tried to reset the password, It is not accepting the password. Instead It prompts again and again. Like this , I have got 300 mac machines struck in login page. I tried to run these two commands via a app running in root pwpolicy -u "$user" -clearaccountpolicies pwpolicy -clearaccountpolicies After Running this, I can able to loggin for first time. When tried to login second or successive times, It is failing with wrong password or sometimes no error instead of a jumping prompt in password page. When tried to change password after a login after clearpolicy command, It is not accepting the admin's password (Which was used to login the current session). Please help on this issue. As it does have a serious impact.
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Apr ’24
Behavior when a non-empty response is returned for the DDM status report
I have a question. When the DDM status report is sent from a DDM device, normally an empty response is returned. However, if we return a non-empty response that includes an arbitrary string, the device sends us the declaration-items request. Is this behavior correct? device| --status reort--------> |server device| <------a non-empry----- |server device| --declaration-items---> |server. Is this behavior correct?
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Apr ’24
VPN configuration profile ApplicationExceptions key?
Hi! Notice for the VPN of type "Always On", this site indicates a ApplicationExceptions key. But on the configuration manual it's not found. I'm trying to indicate a couple apps that should be able to bypass the always on vpn, but it doesn't seem to work. Any ideas? THanks appears here: https://developer.apple.com/documentation/devicemanagement/vpn/alwayson/applicationexceptionelement not here: https://developer.apple.com/business/documentation/Configuration-Profile-Reference.pdf
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Apr ’24
How to Exempt iOS native Translate APP in Microsoft Intune Policy
I'm the IT Admin in my company. We use Microsoft Intune, which is a Mobile Device Management tool, to manage our devices and apps. I created an app protection policy, restricting the data can only be shared between the allowed apps. For example, if our user want to copy the content in Outlook for iOS to WeChat or personal memo, the action will be blocked. However, may be it's too strict, here is the scenario that we need to hadle: A user selected the content in the Outlook for iOS mail, and wanted to use the "translate" function to do translation. Before the app protection policy was deployed, he can do the translation successfully. And now, it's blocked. Therefore, we need to find a way to exempt the app "Translate" so that users can do the translation successfully. We put the value "com.apple.Translate"(this is a package ID listed in the official document of Apple) to the exemption, but it's not working. May I know what is the correct "value" for the iOS native Translate APP? I need to put this value to our app protection policy to exempt Translate app. Thank you so much.
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Apr ’24
[macOS] Disable the option to modify the status of the Transparent Proxy.
Hi Team, Im trying to disable the option to change the status of the Transparent Proxy enable/disable but there is no API which works in NETransparentProxyManager. Could you suggest, how to disable the option to change the status of the Transparent Proxy enable/disable? We want to disable it so that no one can modify it from the settings. This option is coming in Network -> Vpn & Filters I observed that some other providers disabled it in the "Network -> VPN & Filters" settings.
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585
Apr ’24
iOS 17.4 AppProxyProvider not starting when Apps (associated with PerAppVPN) access network resource
Hi, With iOS-17.4 update, we are seeing AppProxy VPN not getting started when Apps (associated with PerAppVPN) tried to access network resource after MDM PerAppVPN profile install/update. Looks like PerApp rules associated with applayer vpn profile are broken after profile update/install as we see internet sites working without going through VPN (appProxy network extension), this start working if we toggle WiFi and then access network resource from Apps associated with PerAppVPN. Created FB13688086 with all the details for this iOS 17.4 and AppLayerVPN, looking for and update here and any feedback/pointers will help. Thanks
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May ’24
"Get device information" command is not working.
Hello Forum, If I send the device the "DeviceInformationCommand.Command.RequestType= DeviceInformation" command and "InstalledApplicationListCommand.Command.RequestType = InstalledApplicationList" command , it can be sent successfully, but I don't get a response from the device. https://developer.apple.com/documentation/devicemanagement/get_device_information ------------- our log ---------------------- general.log.5:[2024/03/27 13:23:30] (172.31.54.87) I #TaskUpdateInformationHandler - did:14379, udid:63a6d7edc9f1128808aaee49d80e9539b5fd9cdd, mdm_task_uuids:['0aa5f838-1891-4a9b-b4fd-9d7c0aa365d3', '3f401ea8-be87-499b-a4be-fea2b1dab379'], result:ok, cid:117 general.log.5:[2024/03/28 03:06:34] (172.31.76.98) I #TaskUpdateInformationHandler - did:14379, udid:63a6d7edc9f1128808aaee49d80e9539b5fd9cdd, mdm_task_uuids:['c46b8523-40cd-4c7e-8a5d-0e49c9d26106', '8a99b664-df27-4bc9-8f41-fe39e3a7f3bc'], result:ok, cid:117 It is transmitted successfully to the Apple MDM server, but there is no response from the device. However, policy distribution such as PushSetting works normally. I would like to get some document or help that I can refer to. Thank you.
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507
Mar ’24
Declarative management AppManaged declaration with custom configuration
I am trying to find how to configure an application when using an AppManaged declaration. Using MDM, I would send the install command and include the settings in the 'Configuration' key of the command. I have checked the documentation and rewatched the 2023 WWDC video, but it is not mentioned at all. AppManagedAttributesObject has specific configuration options and doesn't appear to cater for adhoc app specific configurations. Anyone found a way to accomplish this? There are a number of apps (store and enterprise) that require this functionality in order to be configured remotely.
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May ’24