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iOS 14.5.1 (18E212): mail client of iPhone incorrectly automatically appends “.com” extension to a pdf file extension while sending a forwarded mail- send mail fails.
iOS 14.5.1 (18E212): mail client of iPhone incorrectly automatically appends “.com” extension to a pdf file extension while sending a forwarded mail- send mail fails. Issue is occurring on iOS 14.4, 14.4.2,  and also on 14.5.1. As per the mail server logs generated, the SMTP client is appending some url at end of pdf file name which is ending with ".com".  Thus the generated error as reported in this feedback is thus clearly on account of iPhone mail client, which is suo-moto appending the .com extension to a pdf extension file in the mail attachment. The send mail failure happens on all networks when there are pdf attachments in a mail which has been received and is now being forwarded.  The Mail sending does not fail with mails without attachments or a new mail composed on the iPhone itself. The same mail with pdf attachments gets sent successfully from other than iOS device like a MacBook or Windows computer mail client (like native Apple Mail or Microsoft Outlook) using same IMAP account (which is failing in iOS) on all types of networks. No such error occurs when connecting through Gmail or outlook.com accounts. The error occurs only with IMAP type accounts and only on iOS device.  This indicates that there is no issue with the affected IMAP mail account or the imap mail servers or network connection, but instead the issue is caused by a bug in iOS.  The error message is - “Cannot Send Mail. The connection to the outgoing server ’smtp.mail.gov.in’ failed. Additional Outgoing Mail Servers can be configured for Mail accounts in Settings Accounts & Passwords.”
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960
May ’21
iOS 14.5: hyperlink previews not shown in Messages app on iPhone and macBook.
iOS 14.5: hyperlink previews not shown in Messages app on iPhone and macBook. When we try to type or paste any hyperlink in the messages app, only the link is shown there. The preview is not shown for any link typed or pasted in the messages app. This non appearance of link preview in the messages app, occurs on all Apple devices: iPhone, MacBook, and iPad. There are many other users known to me who are facing the same problem and they are also unable to view the link previews in the messages app. However the preview for the same link is shown in other non apple messaging apps like WhatsApp, which proves that the issue is not with the website for which preview is expected. Instead the issue is in the iOS and macOS messages app. This needs to be rectified.
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831
Apr ’21
what network ports to remain open for HomePod pairing and watchOS update?
What are the specific network ports that should be open on my internet connection broadband to enable the following: ) Pairing of HomePod with iPhone. ) Downloading and updating of watchOS. I have already checked the following links, but they do not provide the details for the above mentioned port requirements: https://support.apple.com/en-us/HT202068 https://support.apple.com/en-us/HT202944 The ports mentioned for Airplay and Homekit etc in these links are already open, yet I am unable to perform the activities mentioned. iPhone is already updating on the network, but watchOS is not updating on same network. Changing network completes both activities. Please help.
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531
Apr ’21
iOS Mail app: SMTP Delivery for messageID (null) failed with error MFError Domain=MFMessageErrorDomain Code=Generic(1030)
unable to send mail containing pdf attachments from IMAP mail account using SMTP on iOS device mail app- same mail gets sent on other than iOS devices. Sending email on SMTP from native iOS Mail client is failing with attachments. Issue is occurring on iOS 14.4, 14.4.2. The Mail sending does not fail with mails without attachments. The failure happens on all networks when there are pdf attachments in the mail.  The same mail with pdf attachments gets sent successfully from other than iOS device like a MacBook or Windows computer mail client (like native Apple Mail or Microsoft Outlook) using same IMAP account (which is failing in iOS) on all types of networks. No such error occurs when connecting through Gmail or outlook.com accounts. The error occurs only with IMAP type accounts and only on iOS device.  The Console on macOS shows the following line of error: SMTP Delivery for messageID (null) failed with error MFError Domain=MFMessageErrorDomain Code=Generic(1030)
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788
Apr ’21
iOS 14.4 (18D52): SMS sending fails while using “Respond with Text” on Phone app of dual SIM iPhone with a caller not called from the iPhone earlier.
This issue is on a dual SIM phone. If on a dual SIM phone the caller has not been contacted from that iPhone earlier, then the SMS response using “Respond with Text” options does not get delivered. The SMS text (not iMessage) message using “Respond with Text” option gets sent and delivered to that caller only if that caller has been contacted from the iPhone earlier (either using SMS or phone call). If that caller has not been contacted earlier from that iPhone, the SMS text message from “Respond with Text” option fails. This is perhaps because the default SIM to be used for sending that SMS text message does not get selected while using the “Respond with Text” options during a received phone call. However if that caller is then contacted using either the phone app or using Messages app (text SMS message), the phone line to be used out of two lines) gets selected and then the SMS text message from “Respond with Text” options during a received phone call gets sent and delivered without a problem. This suggests that the default phone line to be used on a dual SIM phone, for sending SMS text message from “Respond with Text” options during a received phone call is not selected at the back end of Phone app until that caller has been contacted from that iPhone prior to receiving that phone call.
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1.4k
Feb ’21
WhatsApp chat backup to iCloud Drive pauses at 95% completion when on cellular data network
When WhatsApp chat backup is tried to be created manually (by clicking “backup now” button in WhatsApp settings > chats > chat backup) on iCloud Drive while connected to cellular data network (not WiFi), it pauses at 95% completion and does not proceed further. After reaching 95% uploading to iCloud Drive is done, the chat backup window in WhatsApp starts to display message “Backup paused” and “waiting for a wifi connection”.This is unexpected since the WhatsApp chat backup on iCloud is expected to get completed 100% even while on cellular data connectivity. The iCloud Drive backup of WhatsApp chat on cellular is clearly mentioned on WhatsApp websitehttps://faq.whatsapp.com/en/iphone/26000286This interruption of iCloud Drive backup on cellular connection occurs even when cellular usage for iCloud Drive and for WhatsApp is enabled. This occurs at multiple places in the city hence is not dependent on cellular network location.There is no problem faced in creating WhatsApp chat backup while connected to WiFi network. When on WiFi, the backup is 100% completed.
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1.3k
Apr ’20
iOS 13.3: Calendar app deletes the invitation mail upon acceptance of invite inside Calendar app on an Outlook/ Exchange/ Office 365 account
Accepting a Calendar invitation received in an Outlook/ Exchange/ Office 365 account from inside the native Calendar app of iOS deletes the invitation email.However, the invitation mail does not get deleted when the invitation is accepted from inside the Microsoft iOS Outlook client (calendar portion of that app).The invitation mail should not get deleted even if the invite is accepted in native iOS Calendar app on an Outlook mail account at the recipient. This is required to keep the invitation mail as an evidence for future and not delete it.This feature was apparently implemented in initial versions of iOS 13, but surprisingly removed from the current version iOS 13.3. Anyone else?
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377
Jan ’20
Losing 10% battery in 15 minutes since updating to iOS 10.1.1(build 14B150)
Ever since updating to build iOS 10.1.1 (build 14b150) from iOS 10.1, battery life has drastically reduced. Previously with iOS 10.1, the battery lasted for around two days with one 100% charge. However, since updating to iOS 10.1.1 (build 14b150), battery is not lasting even one complete day. Sometimes, the battery drops around 10% in just 15minutes. This happening with no change in the software configuration or other settings.The battery life percentage displayed on the screen sometimes flickers and changes its value suddenly- upwards or downwards.
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4.3k
Dec ’16
Certificate/ profile based EAP-TLS network connection does not connect automatically upon switching the Wifi Off & On
Another title of the issue can be EAP-TLS network authentication profile becomes untrusted randomly after a break of 1-2 days - manual intervention required for re-establishing connectionIf any wifi connection is established after WPA2 authentication, then the password remains in memory of the iPhone and the network remains a known network without any limit on the number of days. However, if the network connectivity is made using EAP-TLS mode and identity is taken from a profile downloaded and installed on the iPhone, then it is seen that the network does not remain a known network after 1-2 days. In this scenario the user has to intervene to select the same network again manually and click "Trust" button for the profile to authenticate and connect to the network. This requirement of having to click for trusting the profile to connect to the same network at the same location is happening randomly and intermittently after 1-2 days. This is even though the the network connection has been made once earlier using the same profile and the connection is required to be made using the same profile and with the same wifi network. This problem is not faced by Android based phones while connecting to the same network and at the same location- thus this problem is not a network issue. Further, this problem is faced by all users at the same location on different iPhone devices- thus this problem is not an issue with a specific iPhone device. This problem is also faced by any iPhone at all similar networks which use EAP-TLS mode with a profile for authentication-thus this problem is not due to any particular wifi network. This problem is also not faced by iPhone while connecting to any wifi network through WPA2 or using any other authentication mode which does not use a profile- thus this problem appears to be due to iOS configuration of keeping a network as a known network in its memory. It does not occur if the connection has been established once on a day. However this problem recurs randomly and intermittently after a disconnect from wifi network connection with an interim gap of 1-2 days.Steps to Reproduce:1. Open Settings2. Open WiFi3. Select a network out of the available ones4. Click Mode> EAP-TLS5. Move back. Click Identity6. Select the installed profile for authentication7. Move back. Click Join.8. It connects.9. Disconnect from the wifi network10. Switch of WiFi for that day either from iPhone or from the WiFi router11. Switch on WiFi router and the iPhone WiFi the next day.12. The connection to the earlier connected wifi network does not happen without manual intervention of Trusting the profile.Expected Results: The WiFi network connection through EAP-TLS mode which requires profile for authentication should remain a known network even after any number of days of break in network connectivity. Accordingly, if the connection has been established atleast once, it should happen automatically when the same network is detected by the iPhone after any number of days of break.Actual Results: The WiFi network with which a connection has been established once, does not remain a known network after a break in network connectivity for 1-2 days. The user has to intervene manually and click Trust on the Profile which is used for authentication to the network almost every time after a break of 1-2 days of network connectivity.Version: iOS 10.1.1 (build 14b150)
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6.3k
Dec ’16