Im submitting a new App yesterday and included a video preview file for several size devices (6.7, and a copy of 6.7 for 6.5, 5.5 and 12.9). The iPhone files each took 5-10 minutes of processing (where the file icon shows a cloud image) but each eventually worked. All files uploaded fine, but now many hours later a preview file (video) is still processing - is still showing a cloud icon. All these uploaded preview files are about the same size at about 40M. The AppStore will not allow me to submit the App for review due to: Preview File Still Processing! What is my recourse?

I've submitted my app and gotten approved and ready for distribution but the subscriptiosn still say waiting for review. The app has important features gated behind a paywall so without any subscriptions approved its unusable. Why is this happening, is there any way I can get it fixed?