Im submitting a new App yesterday and included a video preview file for several size devices (6.7, and a copy of 6.7 for 6.5, 5.5 and 12.9). The iPhone files each took 5-10 minutes of processing (where the file icon shows a cloud image) but each eventually worked.
All files uploaded fine, but now many hours later a preview file (video) is still processing - is still showing a cloud icon. All these uploaded preview files are about the same size at about 40M.
The AppStore will not allow me to submit the App for review due to: Preview File Still Processing!
What is my recourse?