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Today our members randomly experiencing an issue with paid memberships on 2 of our apps. Some paying members experienced unexpected switch back to free accounts (no longer receiving premium benefits) This has happened with out any changes or updates being made to our app code or within app connect. Furthermore, we're seeing two additional problems: Premium Membership Prices Not Loading: The price information on the premium membership page is stuck on "loading" and isn't displaying correctly. Existing Paid Members Missing Benefits: Even though their subscriptions appear active on the Apple platform, existing premium members are no longer receiving their premium benefits. Since we haven't made any changes on our end, we suspect this might be related to a recent modification on the Apple backend. Has anybody else experienced something similar? Thank you

Hi, has anyone else recently got an error message on the agreement section saying "Additional information is required about the banking information associated with one or more of your agreements. Payments may be delayed until this is completed." We have been getting paid for over a year and suddenly payments have stopped due to this issue. I go to banking section and its requesting "Pending User Info" when i click it asks to upload my certificate of corporation, my website and then any business affiliation. I have provided all of this information numerous times and it states "Verying information" then 2 days later we get an email saying "our banking information needs to updated" so its not being rejected just seems to be stuck in some infinite loop that keeps asking for the same information. I have also completed all the contact information and I have raised a case with Apple but its been over a month now and we haven't been paid for 2 months. Any one else experiencing this glitch and have a resolution? view images below