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App is live in App Store but subscriptions are NOT since 8 days
Hi there, I dont now what to do anymore and you help is more than appreciated. My app + subscriptions has been certified before 8 days on Monday, 8th but my subscriptions are not shown in the App Store. That leads to a loading spinner since 8 days in my production app! I have an email, where I see that the app + all 6 subscriptions has been approved. On the other hand I see that my subscriptions are still in review and dont see them below the app in the App Store. I was given last week on Tuesday (before 7 days) an expedite review for the subscriptions, because the Apple developer support was writing that the subscriptions are not yet certified. The expedite review has not taken place since 7 days or its not true what the Apple Developer Support is writing (subscriptions need to be reviewed). I think the subscriptions are not linked to the app and I am in a dead lock situation. I need your help, because I have fears that I receive 1 star recommendations and the developer support cannot help me since 8 days. Best regards Tino Link to the App: https://apps.apple.com/de/app/vario-one/id1605797423
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Aug ’22
QUESTION: How can I use the sandbox Account to test subscription with the Watch?
We want to test auto renewable subscription in the sandbox. On my personal iPhone is my personal production account. On my personal iPhone is a sandbox account. But: When I want to buy subscription in the sandbox on the watch, then the watch shows the error: "Buying the app is not possible. Login with your iPhone with the Apple Watch App with your Apple-ID." When I take a look in the watchApp --> General --> AppleId then I see my production account. QUESTION: How can I use the sandbox Account to test subscription?
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Jun ’22