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Introductory Offer "Countries or Regions" setup issue
I'm experiencing issue during Introductory offer creation. Steps to reproduce: Press 'Set up Introductory Offer' Select all Countries or Regions for Introductory Offer Select Start Date and End Date Select type of Introductory Offer: Free, Duration: 1 week Confirm Result: Several rows have blank Countries or Regions fields. "An error has occurred. Try again later." is shown. Response is 409 status code, response is array of [ { "id": "77cdf09d-21f8-4acb-89e9-2123f40925da", "status": "409", "code": "ENTITY_ERROR.RELATIONSHIP.REQUIRED", "title": "The provided entity is missing a required relationship", "detail": "You must provide a value for the relationship 'territory' with this request", "source": { "pointer": "/data/relationships/territory" } }, ... ]
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Nov ’24
Purchasing different auto-renewable subscription tiers at the same time
Hi, i can't figure out what would happen and how to handle this case: Purchase auto-renewable annual subscription with Tier 1 Purchase auto-renewable annual subscription with Tier 2 during Tier 1 subscription. Currently i found out that i'll receive only Tier 1 subscription in latest_receipt_info and Tier 2 in pending_renewal_info. User Tier 2 will be in latest_receipt_info only after Tier 1 expires. Is it expected behavior? How to handle this case when user decides to upgrade/downgrade to other subscription? e.g. when user decides to get more features with higher subscription. Now it looks like user will have to wait before Tier 1 renew date passes and after that Tier 2 subscription features will be available Thanks for help
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Feb ’23