iOS 17 apps still require 5.5" iPhones screenshots?

App Store Distribution & Marketing App Store Connect
1amChris OP
Created Sep ’23
Replies 33
Boosts 24
Views 12k
Participants 34

I find odd that the App Store Connect still requires 5.5" iPhone screenshots of the iPhone 8 Plus, given that this specific phone is no longer supported by the latest release: iOS 17.

I am well aware that the iPhone SE still has a similar screen ratio, and that it is still being supported by iOS 17, but it doesn't have the same pixel requirements (1242 x 2208), which means that in order for my app to be even reviewed (which is an iOS 17+ exclusive), I'm gonna have to create images that will then be upscaled to the right dimensions.

Am I missing something here, or is it Apple who missed this detail?

Replies  33
Boosts  24
Views  12k
Participants  34
mrsdizzie OP
Sep ’23

I have the same problem -- I have an app version that is iOS17 only and there is no device / simulator with a 5.5 inch screen that runs iOS17 anymore. That makes generating screenshots for the app store more difficult as there isn't a device with these dimensions that can actually run that app.

1
MJStudio OP
Oct ’23

Should I stretch image for unsupported 5.5 devices in iOS 17.0? Apple What do you want

0
thackerdynasty OP
Oct ’23

Same issue here

0
HerrDerToene OP
Oct ’23

I got the same problem.. Hope they fix it soon

0
fgrios@me.com OP
Oct ’23

Same issue here. And I have also been getting error when trying to upload appropriately sized images.

0
timbms OP
Oct ’23

Would be great to have this issue solved!

0
ViktorEvil OP
Oct ’23

Just went to upload my screenshots as well, this is a pain as my app requires iOS 17 and no there is no 5.5" display available

0
shaaaaa OP
Oct ’23

Same problem - Apple how is this intended to be handled?

0
holgerflick OP
Oct ’23

Same issue here. My app has just been rejected because of it. This is very frustrating.

0
tf1962 OP
Oct ’23

Thank you for posting this… I thought I was losing my sanity… agreed and am now of the belief Apple has missed this!

0
tf1962 OP
Oct ’23

My resolution: With Photoshop, I took a screenshot from my iph images, and resized the image to the 5.5”. It worked for submission, but it’s obvious that’s what I did when viewing the image. It would seem no one is “looking“? :)

0
thom93055 OP
Oct ’23

Hi, I used the App Image Size (free in App Store with advertising) to resize 2 or 3 images. I put the photos in the store and the photos were accepted. The App cut some parts of the photo but it works.

0
TSuperman OP
Nov ’23

Yes, I'm running into the same problem. Very frustrating and Apple needs to update this. I'm wondering if they still require 5.5" screenshots for those apps that are still backwards compatible for older devices? But I would love it if they could make this no longer required because I'm not sure who still owns an iPhone 8 Plus, or iPhone 7, etc...

0
nonStickCode OP
Nov ’23

Same issue. Very silly of Apple 🍏

0
SeriouslyNoSeriously OP
Nov ’23

What a massive oversight.

0
iOS 17 apps still require 5.5" iPhones screenshots?
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