Unable to Add Internal Groups to TestFlight Builds / Cannot distribute

Question

Created Dec ’22

Replies 7

Boosts 5

Views 5.5k

Participants 5

In App Store Connect I've uploaded a new build about 11 hours ago and but I'm unable to distribute the App to my tester groups - including internal. The internal group is grayed out. I am able to Select an External group but they actually do not receive any email notification nor do they see any update within their TestFlight App.

I've attempted to upload the build a few times, including old builds which had been distributed in the past to no avail.

I'm not able to distribute to any tester group, please advise.

Answered by KaterinaP in 739222022

This solution helped us https://stackoverflow.com/a/74739709 . We didn't add any additional info to the plist file. Just added description to the field 'Beta App Description'

Boost

Answer 1

blaah OP

Dec ’22

I am seeing the same thing. my testlfight builds are not distributing to the Internal testing group. I am able to assign External groups and submit for review. Help please!

1

Answer 2

ccheney OP

Dec ’22

Accepted Answer

More reports from other users here:

https://developer.apple.com/forums/thread/721498

https://developer.apple.com/forums/thread/721537

https://developer.apple.com/forums/thread/721490

https://developer.apple.com/forums/thread/721469

https://developer.apple.com/forums/thread/721458

2

Answer 3

ccheney OP

Dec ’22

Adding this to our plist files appears to have fixed it:

ITSAppUsesNonExemptEncryption

This answers the encryption questions upfront and bypasses the UI questionnaire. Be sure your value, whether true or false, are applicable to your App.

0

Answer 4

ccheney OP

Dec ’22

To clarify, adding that value to the plist allowed us to distribute the app, however, in TestFlight, the app does not actually install and we end up with the integrity issue everyone is reporting.

Unable To Install

This app cannot be installed because its integrity could not be verified.

1

Answer 5

geminiman2008 OP

Dec ’22

I am having the same problem today. 12/8/22

0

Answer 6

KaterinaP OP

Dec ’22

Recommended

This solution helped us https://stackoverflow.com/a/74739709 . We didn't add any additional info to the plist file. Just added description to the field 'Beta App Description'

1

Answer 7

Bantotal OP

Dec ’22

Hi, having the same issue here, unable to distribute my apps to my internal group, as I ussually do

0