Unable to redeem app promo code?

Question

Created Sep ’20

Replies 4

Boosts 0

Views 1.6k

Participants 4

I have an app under "Pending Developer Release" which allows me to generate promo codes.

I tried to redeem one of the codes on my iPhone via App Store and iTunes app but I'm getting an error message "MZFreeProductCode.NotRedeemable-ForIncompatiblePlatform".

I'm able to download the app via TF without any issues.

Any suggestions?

Boost

Answer 1

KMT OP

Sep ’20

Sounds like an issue on the backend, out of your immediate control. Suggest you be patient and try again later.

Good luck.

0

Answer 2

luvish OP

Sep ’20

Looks like I can't redeem the app promo code if the app is under "Pending Developer Release"

0

Answer 3

riddletest OP

Oct ’20

Same issue here, app is "Pending Developer Release". This was never an issue in the past.

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Answer 4

joeallenpro OP

Jan ’21

Everybody still having this issue? The only way to test production in-app purchase receipts etc. is this method before releasing.

When I try, I get a confirmation that the app is downloaded but it never downloads, and the code becomes used so you can't try again. Tried on multiple devices and accounts.

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