Hello, I'm in charge of the system at a certain company. We've been having trouble lately.
Does anyone have the same problem?
Our company have IN-HOUSE app for our employee.
An issue has been occurring where the app can't be started after updating since last year. It is distributed to 2000 devices, and about 3 errors occur every time.
When I try to start it I get the error below.
"Unable to Verify App: An internet connection is required to verify the trust of the developer ... This app will not be available until verified."
(IN JAPANESE:アプリを検証できません デベロッパー″iPhone Distribution:...″の信用を確認するにはインターネット接続が必要です。確認が終わるまではこのアプリは使用できません。)
*There were no problems with internet connectivity on any of the devices.
*Provisioning profile has not expired.
Moreover, Errors suddenly started to occur frequently even on devices that have not been updated since last month.
The issue is occurring on the following devices.
iOS16.6~17.3
iPhone 8, iPhone SE2
Although We restarted the iPhone and redistributed the app, the issue didn't improve.
Currently, we are resolving by initializing the iPhone, but is there any workaround?
Enterprise
RSS for tagThe Apple Developer Enterprise Program allows large organizations to develop and deploy proprietary, internal-use apps to their employees.
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Hi Apple Developers,
We run a sports academy with lots of branches in different countries, and we want to make a different app for each place.
How can we make sure we launch these similar but separate apps the right way without breaking Apple's rules?
Thank you,
R Rajput
I'm encountering this issue, although Apple has called to confirm that they will provide us with an account after contacting our CTO, but they did not provide it, and I have received 2-3 similar emails like this. Has anyone experienced a similar situation or is there any Apple employee here, please help me.
It's been over 3 months, but I still haven't been granted an account even though I've provided them with all the necessary payment information, business operation certificates, and DUNS code. Below is email I received from Apple. I really feel very helpless.
Thank you!
Hello,
Thank you for contacting Apple Developer Program Support. My name is Iskandar, and I will assist you further with your inquiry.
We were unable to confirm your association with an Apple Developer Program membership or enrollment.
Kindly ask the applicant to get in touch with us.
Your case number is 102229384940. If you have any questions regarding this matter, feel free to reply to this email, and I will respond as soon as possible. You can also check the availability of phone support using our website:...
Hello, I am currently testing the com.apple.configuration.app.managed declaration, and have failed to get it to work with either VPP OR Enterprise apps.
(Testing is being conducted on an iPhone XR with iOS 17.3.1)
VPP:
Initially errors where returned due to not having a license for the device, so I have set it up to fetch a license before the declaration is return to the device. Said declaration is as follows (I have attempted to switch from Device to User VPP type, as well as attempting to use BundleID or AppStoreID but all have the same result:
{
"Identifier": "BBC_Test_Install",
"Payload": {
"AppStoreID": "377382255",
"InstallBehavior": {
"Install": "Required",
"License": {
"VPPType": "Device"
}
}
},
"ServerToken": "...",
"Type": "com.apple.configuration.app.managed"
}
The configuration above successfully applies on to the device, and can be seen in the configurations tab in Settings. The install is unsuccessful however, as the app.managed subscription item returns the following result:
"app" : {
"managed" : {
"list" : [
{
"state" : "failed",
"declaration-identifier" : "BBC_Test_Install",
"identifier" : "uk.co.bbc.newsuk",
"name" : "BBC News - UK & World Stories"
}
]
}
}
The device does not provide any additional information, it was initially returning the following reason when I did not request a licence before the install:
"code" : "Error.LicenseNotFound"
but this has disappeared now that a licence is requested before hand. No other information can be gleaned so I am at a bit of a loss. It should be noted, I am wipping my device between each test, just to try and get it working on a "fresh" application before attempting to deal with updating the declaration.
Enterprise:
This also does not seem to be behave, the configuration states a successful application, but it cant be seen in the declrations tab within general settings:
"active" : true,
"identifier" : "Enterprise_Test_Install",
"valid" : "valid",
"server-token" : "..."
The associated configuration is as follows:
{
"Identifier": "Enterprise_Test_Install",
"Payload": {
"InstallBehavior": {
"Install": "Required"
},
"ManifestURL": "https://my.domain/web/mdm/ios/enterpriseplistgenerator/bundle.id"
},
"ServerToken": "...",
"Type": "com.apple.configuration.app.managed"
}
I have had previous success installing enterprise apps through MDM commands so I would have assumed the ManifestURL should have worked the same. The above URL does cause the device to make a secondary request for the application manifest, which returns the following:
<?xml version="1.0" encoding="UTF-8"?>
<plist version="1.0">
<dict>
<key>items</key>
<array>
<dict>
<key>assets</key>
<array>
<dict>
<key>kind</key>
<string>software-package</string>
<key>url</key>
<string>https://my.domain/web/mdm/ios/enterpriseipa/bundle.id</string>
</dict>
</array>
<key>metadata</key>
<dict>
<key>bundle-identifier</key>
<string>bundle.id</string>
<key>kind</key>
<string>software</string>
<key>subtitle</key>
<string>testapp</string>
<key>title</key>
<string>testapp</string>
</dict>
</dict>
</array>
</dict>
</plist>
Which the device then does nothing with (app.managed does not report back anything). When installing the enterprise app through MDM commands the above plist does cause the device to make a secondary call to fetch the applications IPA.
Some additional information, help, or insight would be useful, as from my perspective the declaration does not seem to work at all.
Hi Team,
I have been working on an application that includes a Network Extension. I wanted to disable it if a captive portal is detected over the network. I have tried different approaches to detect it, including the standard approach outlined in the following document: https://datatracker.ietf.org/doc/html/draft-ietf-capport-api, using the URL https://captive.apple.com/hotspot-detect.html. However, none of these methods seem to be working. Additionally, the kSCNetworkReachabilityFlagsConnectionRequired flag is not being flagged when under a captive network. Could you please assist with this issue?
Thank you.
I encountered an error while saving after modifying the sales region.
I used the developer mode of Safari browser to view the error message on the webpage and found that your API: bulkUpdateAppAvailability has a status: "409" error issue. The specific error is "A pre order is already live for this entity"
Hi there,
Hope you're all doing great. It's been a while since we've submitted a request for an Apple Developer Enterprise Account creation. Until today, no email was received and it's showing since a week now that thy're still procession the request.
We've sent an email to the Support Team but no response till today.
we don't know if there's any issue with the data submited.
What else can we do? How much time do they generally take to process account creation request?
Thanks
I have an enterprise app that on 95% of devices, I can trust, verify and run the app . On the other 5% the app remains not verified after using the verify app button. The 2 devices I am testing with are both are running ipadOS 17.3.1. The one that can verify the app is a ipad pro (11-inch) and the other is an ipad pro (12.9-inch). I follow the exact same steps on both devices and the 11-inch always verifies and the 12.9-inch never verifies. On the ipad that does not verify, when I try to open the app I get a popup saying "unable to verify app An internet connection is required to verify trust of the developer" when the ipad has a valid internet connection.
Hello,
I am working on a new App for my company that will be available for iOS and Android. I develop it in Visual Studio using .NET MAUI. I can deploy my development version of the App on an Android device without issues, but when I try to deploy to an iPhone, a dialog wants my Apple credentials.
I was invited as a developer in Business Connect by the product manager. The account that invited me is already used for publishing several Apps the company made in the past. I log in with my new Apple developer account, confirmed all legal notices, but when I try to connect to the iPhone from Visual Studio, I get the following error.
The Apple account is used for publishing Apps and I was invited as a developer. Do I need to enroll to the Apple Developer Program with my new account just to test the software on my iPhone?
I am new to iOS/Apple development, and not much familiar with Apple Ecosystem around development.
I am facing an issue where my client want to deploy his application on Apple Store, me and my client are in separate countries. I am not sure should I, or can I use my Mac to register an Apple ID for him, and then enroll him in enterprise developer program? As a contractor what is the right way to go about enrolling my client or the client should do it himself?
We applied for us company and the following warning has been appearing for weeks; Your enrollment is being processed. Does anyone work at Apple? Apple are you there? Can you hear us?
https://developer.apple.com/documentation/managedappdistribution
https://developer.apple.com/documentation/appdistribution/fetching-and-displaying-managed-apps
We have tested the above apple documentation regarding Managed Application Distribution .
To Note : We are trying to provide a custom AppStore in our MDM App for Managed Apps.
We have done all the steps mentioned in the documentation
Got Entitlement and enabled for the app.
Used the Exact code in a new swift UI Project
Attaching Screenshots for the compile time error , i get
First Screenshot , shows an error when building the project with a physical device(iOS 17.4).
Seconds one , shows different error when building with a simulator.
I have checked all the apple documentations and wwdc videos for further clue on this. But no help !
It will be helpful, if anyone help me with exact working model for this framework.
I have created iOS enterprise app that is not installing using the dropbox url. The app is no longer able to be installed using the itms-services://?action=download-manifest&url=https://dl.dropboxusercontent.com/scl/fi/34j34hj37vl4defedon43hgi/appname.plist?rlkey=bz6sjxhlf349pn7rjk&raw=1.
I tried in 2023 year and it worked then. with the URL like - itms-services://?action=download-manifest&url=https://dl.dropboxusercontent.com/s/dz2feq4234h3g4an5/appname.plist
.
Our Enterprise certificate and provisioning profiles are up to date and valid. I was able to install the app into simulator and iPhone using Xcode.
The dropbox links are all shared and accessible to anyone with the link.
I can download my IPA file and plist file with no issue if I browse to the URL directly, but it just doesn't work with the itms-services://?action=download-manifest&
Does Apple still support OTA installs for enterprise developers? What else can I do to troubleshoot?
What is exactly the relay endpoint in relay server let relayEndpoint = NWEndpoint.url(URL(string: "https://relay.example.com")!)
Is it the server that is already serving the requests ?
Hi everyone,
I had a personal app store console account in back 2019 and the membership was expired after 12 months and now I have a registered business in India and want to publish our mobile app on iOS store for our users.
So, should I renew the old membership and can I change the developer name to business name as I don't want to show my personal name with the apps. Is it possible?
Can I transfer the ownership to the business email?
Can I rename the console account only?
Hi,
I am developing an iPad application which will run in guided access mode. This will be an Enterprise app. the use case is we will provide iPad to our customers with the application installed in it and guided access mode is on and wi-fi is also on.
Now I want users to connect to their own wifi setup at their home (SSID name and password as input field within the app)
So is there any way user can connect to their wifi from within the application entering SSID and password in Guided access mode ?
Or is there is any way user can scan the wifi at their home and connect to on of them by providing password from inside the application. Application will run in Guided access mode only.
Hi All,
I would like to know if the 'deferred deep link' feature is compatible with the apps hosted in the Enterprise App Store.
A 'deferred deep link' is intended to direct the user to the App Store page, where they can download the app. During the initial startup, SFSafariViewController is expected to provide the URL parameters passed as part of the deep link.
I would appreciate your assistance in confirming whether the 'deferred deep link' functionality will work seamlessly if we use Enterprise Appstore for distribution.
Thanks and regards,
Sujith Joseph
i want to integrate nuance dragon kit with sdk i found docset that i have to add in xcode after that i can view that documentation.Please help me.
Hello,
AppManaged documentation has been updated and shares some details about current state of DDM and app management.
Is there any way to specify App Config with DDM, the same way as we can do with MDM with ManagedApplicationConfiguration and InstallApplication command ?
I see attributes are available but not config.
Thanks !
Hello Everyone,
We have an App which we have been developed only for our internal employees and the app would only work when device is connected with our intranet. This App would be distributed via our MDM on devices of the authorized users.
We tried uploading the app on app store but was rejected as they could not validate the App.
we tried providing them the vpn connectivity as well, but Apple team refused to connect using vpn.
Now we have learned that we can take the Apple Developer Enterprise Program. now we want to clarify following:
a. While in some forums it states that Apps under Apple Developer Enterprise Program does not need to go through the App review process. Is this correct?
b. Can we use our existing MDM for distributing the App to authorized users?
c. If (a) and (b) are yes, What steps are needed to ensure that we can distribute the app without any issues?
A quick help on this would be very helpful