Team, We are trying to publish new app (Under new brand label) for newly acquired company. app update is rejected for the reason: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage The app must be published under a seller and company name that is associated with the organization or company providing the services. In this case, the app must be published under a seller name and company name that reflects the institution name. Any suggestions??

Greeting , I have tried 3 times with different emails, usernames and cards to purchase the Apple Developer subscription but my card is never charged. I have also sent 2 emails to support but they haven't answer, case 102280163126 and 102277148319 After 4 weeks of waiting. I decided to also post here. I have read all the previous issues and i have tried every suggestion Name of the card must be the same as user name, Visa debit, I am from Greece. I unserstand that you are overwhelmed but could you please Help?

Hello, The issues we previously identified still need your attention. If you have any questions, we are here to help. Reply to this message in App Store Connect and let us know. Review Environment Submission ID: 00fc9b08-3da8-4b89-8810-740174730062 Review date: April 21, 2024 Version reviewed: 1.0 Guideline 3.2.1 - Business - Other Business Model Issues - Acceptable Your app provides financial services but does not meet all the requirements for apps providing these services. Specifically: The app must be published under a seller and company name that is associated with the organization or company providing the services. In this case, your app must be published under a seller name and company name that reflects the Askmefund name. The account that submits the app must be enrolled in the Apple Developer Program as an organization, and not as an individual. These requirements give App Store users confidence that apps offering financial services are qualified to provide these services and will responsibly manage their data. Please provide ownership documentation or modify the vendor seller name. Please Help me.

I have been trying to enroll onto the program for sometime now but it doesn't go through. I provided every detail accurately but still haven't received any meaningful update. Is it normal that during the purchase we aren't asked to provide the CVV number of our credit card hence payment couldn't be processed or what? The email I received highlighted an enroll request and order. I have consistently sent so many messages but no replies. If the wait time is even a year, isn't it advisable to make it known to the people rather than making it seem an easy process of only two business days. The time I received has long elapsed and I don't how to go about it now. Nothing works.

I am getting this in developer portal. Your purchase may take up to 48 hours to process. Really how long it takes to process?

I am woking on a project for a client and they have an individual apple developer account. They added me to their team as an admin sometime back but the team is still not showing up in Xcode. Only my personal team is visible. Is this because it's an Individual account? Any way to fix this? Appreciate your help.

Address validation failed. Please update legal entity address 2)A new version of your Paid Applications agreement is available. 3)To sell your app or other in-app purchases, you must sign the Paid Applications Agreement. 4)To receive payments from Apple, you must add a bank account. 5)To meet the requirements of the Paid Applications agreement and receive payments, you must add a U.S. tax form.

Hello everyone! The first time I needed Apple Support I had to wait 2 weeks. I wrote now 5 days ago to change my entity type from Individual to Company and I am afraid I am going to wait weeks or months for such a thing to happen. I wrote countless support emails asking for an update on my case number 102275785042, but I am receiving only the confirmation email that is lying that it takes 48 to respond. I have wrote my first app but I am stuck on this and everything is going to be for nothing because my client is leaving me. Taking in account that I don’t have an option to call, what can I do to get an answer from Apple? I am in Romania. If I get a phone number of a country that they really do offer support, will I be able to call, or have the issue addressed? I am getting desperate

Hello, I'm getting an error while logging in the developer account, how can I fix this? https://developer.apple.com/enroll/type/edit Select->Individual / Sole Proprietor submit form-> showing this error We are unable to process your request. An unknown error occurred.

Hello, I believe I'm experiecing a bug within the AppStoreConnect dev console. When I try to submit a new version of my game for review I recieve an error message stating The items below are required to start the review process: There are still leaderboard image uploads in progress. One might think that this problem should have an obvious solution: wait for the leaderboard images to load and try again. Unfortunately this is impossible, because all images are already loaded. They are also being successfully displayed in the console interface and even in my game itself. I tried to remove all images, but that didn't help. I've also noticed that leaderboard management interface in the console was updated in the past month or two. I think that might be somehow related to the problem (something from old UI got cached and now isn't affect by new UI). I've also filed a request (102270407515) to the Apple Support, but didn't get any answer (aside from the request is registered). Is there any chance I get an answer from Apple Support here on the forum?

Hello Apple Community, I am reaching out to express my frustration with the ongoing issue I've encountered while attempting to transition my account information from an individual to an organization account. Despite diligently providing my business' D-U-N-S and relevant business details multiple times, I continually receive the automated response promising a resolution within one business day. However, it has now been well over a month since my initial request, and the issue persists. I am seeking assistance from fellow developers who may have experienced similar challenges or have insights on navigating this process successfully. Any guidance or support would be greatly appreciated. Thank you for your attention to this matter.

please help me to renew my developer membership i have click on the renew membership button then filled out the payment form i then received and email over 2 weeks now saying that apple acknowledge my order but my app is still off the app store and my membership is not renewed please some one help me thanks

Hello Apple Developer Community, I am writing to request urgent support to re-enable our developer account which seems to have been disabled as a result of a credit card issue. We have attempted to reach out via email since phone support is not available in my region but received no response for the past 8 days. This issue is hampering our ability to deploy new updates to appstore for critical updates. Thank you for your attention. Looking forward to your support.

Hi, I am Khalid from Egypt, I was trying to enroll to Join the Apple Developer Program but i got this below message: Your enrollment could not be completed. Your enrollment in the Apple Developer Program cannot be completed at this time. I was using an Egyptian Credit card and an Egyptian mobile number. Are there any restrictions in Egypt?!

Hello I changed the phone number then old one registered in my account for auth verification is not working anymore. I'm unable to login now as I can't receive verification codes.. How to proceed to login and update the phone number ? Thank you

Hello, I'm creating an app in Visual Studio 2022 (Windows) and I'm attempting to go through the steps of porting it to my iPhone. However, for the past two days I've been encountering an error when attempting to log in to my individual developer account using my API key information. The message I'm getting states: "An unexpected error occurred, An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/." I've already tried clearing the cache and I've tried connecting on two different networks but nothing has worked. This is incredibly frustrating and I'm failing to find a solution. Is this something I can even fix on my own, or do I just have to wait for Apple to resolve an issue?

I need a privacy policy for my game. I want to upload my game in the Apple App Store and Google Play Store. In my game the user needs to create an account(Microsoft PlayFab) and I collect the user's email address and password. In addition, I use Microsoft Visual Studio App Center for Crash reports. The crash reports are automatically send if the game crashes. Do you know a good generator or samples that I can use to write my privacy policy so that my game doesn't get rejected?

I have reach limit of associations and want to add a new device. Anytime I want to add a new device I get this error message "Your development team has reached the maximum number of registered iPhone devices." I have disabled some of the devices BUT I can't remove them completely. Hence, I still reach the limit of devices. As per as the Apple message saying: "Note: If you remove a registered device from your account, it will continue to count against your device limit. At the start of your new membership year, Account Holders and Admins will be presented with the option to remove listed devices and restore the available device count." I can't wait until the start of the new membership year. How can I remove and add more devices please wihtout having to wait until new membership year? Thank you

I tried to ask for code support but I haven't received any reply. After a month I contacted last week developer support to credit back the TSI incident. They are radio silent and didn't even reply. What can I do?