User Profile

As many developers we do have Android and Apple app versions. For Android we use the Play Console. It’s not perfect but we can effectively manage subscriptions, deal with user requests. We can for example search a specific subscription in the play console. For Apple we work blind or am I missing something? How can we check the status of a specific user subscription? For example, if one user writes to our support saying he subscribed but his premium is not updated, he shows us the screenshots proving he paid, but I have no way to cross that info in Connect. Really, am I missing something here?

can anyone explain how we should handle tax documentation on sales done to Brazilian users. Apple documentation is close to none. We have one problem that we need to address: subscriptions are now less than half the price of europe. We will review it. In europe one year is sold by 89,99. In Brazil it is around 40 eur. Then we also see the brazilian monthly reports marked red/negative (we normally pay, not receive payment). And we have yearly tax docs for brazil that honestly I have no clue what to do with. Anyone has experience on this matter?