upd.
got an answer from the support team, they resolved my case.
andrewsereda
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same here
waiting for 5 days already
sent 3 emails to support, no reply
but charged me $100 in seconds))
5 days for me, still waiting, no one replied to me from support =_=
Same here. I was charged within seconds, but I’ve been waiting for 4 days without access to the program or a response from support
Have they charged you?