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I'm hoping fellow developers will have advice for me as Apple refuses to even acknowledge this issue. My app is "Camera Lucida" and is a highly rated app that has been continually improved upon since 2010. Another developer fairly recently created an app that is similar in nature, but very, very different and very poorly reviewed. The developer named the app, "Camera Lucida ・". The extra dot at the end of the name does not show up on the iOS springboard, settings page and other locations. As a result, I continually am getting support emails from people purchasing this copycat app. This is because my support web page is easily found on the web. This app is very negatively impacting my brand. Apple refuses to do anything about it - even refusing to acknowledge what I'm typing in my support emails. I've even asked them about getting Trademarks, etc. - but because the name wouldn't be exactly duplicated, Apple won't even say if that would work. Does anyone have any suggestions?

Someone has created an app with the same name as mine, but appended the word, "Pro" on the end. When I installed it, the name of the app is identical on my springboard screen (it does not include the word, "Pro") and even when you go into settings it's an exact duplicate of my program's name. On the first several screens when you run the app it also uses my app's name exclusively. I cannot find any "contact us" topics with Apple that fit this category! I have screenshots to share, but can't figure out how to report this to apple using the various "contact us" topics. Does anyone know the best way to address this topic?