I have the same issue.
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Those obviously fake 5 star reviews can get you in to serious trouble with Apple. Be sure to report them vcia "report a fraud" in AppStoreConnect. What kind of institution downloads 50,000 apps? I would block "institutional" purchase if I could.
I got told that my app "Sudoku" was spam even though it was one of the very first Sudoku apps, not just on iPhone but anywhere in the World. It pre-dated the Apple App Store by several years. My version invented things like picture Sudoku etc that are nowadays in every Sudoku app. There's definitely something strange going on these days with the review process. After lots of complaining and sending proofs that it pre-dated the store it was finally let through.
A few hundred just came through. Hopefully back to normal.
100s of reviews just came through :)
Still no ratings or reviews.
Thank you, I will contact them.
I just checked and none of my apps has been rated since 28th. I guess there is some system issue.
Have you had reviews since the 28th?
Did it eventually reset?
I think it is difficult to get Search Ads to work for a paid app. The conversions will be very low compared to a free app. Have you considered free with an IAP?
Apple came back and said that they are investigating it but that they will not be reporting back.
I just got targetted in South Africa. Last week it was Vietnam.
I just got targetted yet again. This time in South Africa.
Apple just reported back and said they are inestigating but that I won't hear anything further about it. What about my ruined app stats, my inability to effectively use search ads, and my app ranking? Unreal. Who would you contact in the press? I have all the screenshots and analytics of the damage :(