I am getting validation error message creating sandbox tester account.

I am having trouble creating a sandbox tester account in App Store. I keep getting an error message saying there are one or more validation errors when I click on "Invite", but there are no indications of any errors. None of the fields are marked with red for an error.


What is going on? Is there a limit of the number of sandbox tester accounts I can create? Is anyone else having trouble with this?

Answered by ShinehahGnolaum in 348350022

I did a bug report, and they told me that when you create a sandbox tester account, that email address you use is considered an Apple ID, and an email confirmation is sent to that email address and you have to click on the link or button in that email address to confirm your Apple ID.

I tried it and was able to make it work.

1) There may be a limit of 10 test users. I am not sure but I was able to add a 10th test user.

2) I needed to use a valid email address that had never been used before as an AppleID. Using a previously used email address with "+1" did not work.

3) I have access to do this as both an "Admin" and an "Account Holder" - I do not know which of these was actually required.

More information.


1) I was able to create an 11th and 12th test user

2) I was able to use a pretend email address that looked valid - e.g. notARealAddress@gmail.com

(This means no one ever responded to any "Verify your Apple ID" email)

3) I was able to use that email to purchase IAPs in the sandbox environment


So the only advice I can give you all is try again and be sure the email has not been used before as an AppleID.


Only caveat: I have access to do this as both an "Admin" and an "Account Holder" - I do not know which of these was actually required.

I have an issue with this too. Come on, Apple.

I've just tried: looks like it is fixed now! It worked even with an appleID-email.

Same here. Tried on Safari, Chrome,Firfox nothing works!

Selecting birthdate date goes wrong with wrong labels! (this cant be missed by a tester om 😟)

Submitting the form gives always a sick making error! really sad to see this happening at Apple!

I'm having the same issue. It's difficult and so, so frustrating that this hasn't been fixed in months.


Here's how I got it working:

1. I created a completely new email address. The email+test@gmail.com just kept saying, 'Try again later.'

2. This password worked: `H8d!and12#mM` HOWEVER, this one did NOT: `G137&mmm69!upset`. So just keep trying, I guess. Or use the first password here.

3. The secret question answer had to be two words for me. Not sure why.

Work for me, thanks

Thanks a lot, this worked. This should be marked as the solution 👍

Hey guy i try open devtool here error just LOL apple just troll us

errors: [{id: "be6804b1-9c6c-4725-a9b3-d52b2a60bbe8", status: "409",…}]}

  1. errors: [{id: "be6804b1-9c6c-4725-a9b3-d52b2a60bbe8", status: "409",…}]
    1. 0: {id: "be6804b1-9c6c-4725-a9b3-d52b2a60bbe8", status: "409",…}
      1. id: "be6804b1-9c6c-4725-a9b3-d52b2a60bbe8"
      2. status: "409"
      3. code: "ENTITY_ERROR.ATTRIBUTE.INVALID.DUPLICATE"
      4. title: "The provided entity includes an attribute with a value that has already been used"
      5. detail: "The email is already being used."
      6. source: {pointer: "/data/attributes/EMAIL"}

Come on Apple!!!!! This issue was opened in 2018!! Even with a brand new email address the issue is happening. PLEASE correct this

This sandbox tester is a kind of disaster! Tried three times with to differnt emails, getting error, at the same time verification link arrives, open link, click "verify", enter password, mail is verified, but still NO sanbox user. At the same time you have only one try for one email box!

You have to fix it once and forever!

Definitely a nightmare. Tried today and still nothing works.... Got the email (without any message telling me to go check it), veryfied the account and nothing appears... Been 2 years, still not fixed, hard to believe if you ask me..

Same error!!! OMG! Developing an app for Apple devices is a NIGHTMARE! I'm wasting so much time with this bullshits!

One other thing to check!!!


This is the error message Apple stupidly give you when you have already added the account in the first place, so make sure that isn't the case!

We are in August 2021 and the problem still persists. Tried with 3 different emails, same problem. Not able to create the sandbox tester. None of the emails was ever used with Apple. In Google Play Console you add the sandbox tester which is called the license tester without any problems.

Not only that, also creating in app purchase products is a nightmare. They have to go through the review process and the review gets rejected. Then you are asked to submit a new binary, however you did not manage to test it because of not being able to create the sandbox tester. Actually you are spinning in circles. On Google Play there is no review. Just create the product, implement the API, create the license tester and test. Way more convenient.

Hope these issues disappear with the release of the StoreKit2.

I am having the same issue, I cannot create a new user, I get the validation error but I fill in all the boxes?

I am getting validation error message creating sandbox tester account.
 
 
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