The 'Sandbox' page under 'Users and Access' in App Store Connect is completely blank for me.
This is the first time I am trying to add Sandbox tester. Am I missing something? Here's what it looks like:
Sandbox Screen: ❌
I am able to view and manage 'People'. That is working fine. Here's the 'People' screen:
People Screen: ✅
Please let me know how to fix this. Or if I am missing something from my side.
Thanks.
I am getting the same issue. The sandbox tab is the only one being glitchy and not displaying properly so I'm unable to create another sandbox user at the moment.
It would be nice to have this fixed.
I thought I was the only one facing this. Looks to be much widespread.
Same here, and here is the error shown in the browser console:
TypeError: Oe.totalAccounts is undefined Yp https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 aa https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 Ha https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 qs https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 Pl https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 Ol https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 kl https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 yl https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 Ko https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 unstable_runWithPriority https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 qo https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 Ko https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 Wo https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 pl https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 _a https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 qd https://appstoreconnect.apple.com/access/f5a40a23f0a74c578deb79889c64591c/main.f25e31519101c5aa2654.bundle.js:2 928.d9809529311b483838fc.js:2:13441
Do you guys also have any subscriptions or iap's that are awaiting review? For me the page has gone blank since I added my first IAPs
Same here
I thought I was doing something wrong. Can't believe this is broken!
omg I thought I was the only one i though my account was banned or something i'm glad im not the only one. I opened up a support ticket and everything
same here
Same here
same here
For me it appears barely for a second and then goes blank. Refreshing doesn’t help. I’ve tried clearing the cache and using another browser.
Same issue here.
Note: for me it worked fine with one user. But when I deleted that user to create a new one, then the page disappeared. The console shows this error, suggesting the problem happens if you don't have any accounts set up:
Unhandled Promise Rejection: TypeError: undefined is not an object (evaluating 'Oe.totalAccounts.toString')
same for me too
Same issue for me.I hope the authorities will take this issue seriously！